Brand Certified
Subway
3.9(273 reviews)
Certified by Subway • Mar 01, 2026
Business Details
5024 W. Emerald Street, Boise, ID
83706, United States
Certified by Subway • Mar 01, 2026
(208) 376-1466
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Boise Subway® Restaurant at 5024 W. Emerald Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.9
273 reviews
5 stars
136
4 stars
59
3 stars
28
2 stars
11
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are friendly and helpful, while others are reported as rude and unprofessional.
Food Quality
Many customers expressed dissatisfaction with the quality and freshness of the food, particularly the sandwiches and bread.
Operational Issues
Numerous reviews mention problems with the store being closed unexpectedly, slow service, and issues with online orders.
Cleanliness
Several customers noted cleanliness issues within the store, including dirty food containers and a neglected dining area.
Pricing Concerns
Customers frequently commented on high prices relative to the quality and portion sizes of the food.
- LDLori DieterJan 29, 20261.0No longer open.
- HCHelen Elizabeth CarnieDec 13, 20252.0I ordered one meal and a cold cut with extra dressing. The lady working didn’t believe that I had a small soda even though she stated we had a meal, she made me show her a receipt. Hahaha The lack of meat is laughable and there was more dressing than lettuce or meat, a could have filled a potion cup and then some with the dressing that spilled out onto the paper by the time I was done. That was the worsts sandwich I have ever had in my life (my husband agreed) and that is absolutely the last time o order subway. I used to live subway, but will not eat here ever again.
- SFStarfire FlowNov 18, 20251.0Stingy with the veggies. I'm done with all subways. Literally any sandwich shop is better and fresher
- SSStarleo StaceNov 9, 20251.0customer service is lacking the ladies were very rude no smiles the girl in the back sounded like she was throwing and slamming things i got attitude from both of them i think that no matter how much they might hate their job they should still give their best
- GHGary HarmonNov 7, 20251.0This place is slow they can't do two things at once. I would never use them at all .
Frequently Asked Questions About Subway
Where is the Subway restaurant in Boise located?
The Subway restaurant is located at 5024 W. Emerald Street, Orchard Crossing, Ada, Boise, ID 83706, US.
What are the operating hours of Subway on weekdays?
Subway is open from 8:00 AM to 9:00 PM Monday through Thursday, and from 8:00 AM to 10:00 PM on Fridays.
Is the Subway restaurant open on weekends?
Yes, Subway is open from 10:00 AM to 9:00 PM on Saturdays and from 10:00 AM to 5:00 PM on Sundays.
Does this Subway restaurant offer delivery and pickup options?
Yes, they offer both in-store pickup and delivery services for your convenience.
Can I order Subway online or through an app?
Yes, you can place your order quickly and easily either through the Subway app or online on their website.
Does this Subway location provide catering services?
Yes, Subway offers catering services to suit your event needs.
What types of meals are served at this Subway location?
They serve breakfast, lunch, and dinner with options like footlong and 6-inch sandwiches, wraps, salads, and cookies.
Which nearby places can I visit before or after getting food from Subway at Orchard Crossing?
You can visit Mountain Man Hair Restoration for hair replacement services or Bassett Salon Solutions for beauty supplies and spa services nearby.
Are there other food options near the Subway at 5024 W. Emerald Street?
Yes, nearby options include Midnight Munchies, a Mexican food truck, Sonic Drive-In for burgers, and Wok-Inn Noodle, a Chinese restaurant specializing in noodles.
If I'm coming to Subway from downtown Boise, are there any nearby services that could assist me?
Yes, services like Boise Auto Sales for car needs and Complete Business Solutions for IT and printing services are close by for your convenience.
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