Smashburger

4.0
1025 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
8247 W. Franklin Rd., Boise, ID
83709, United States

Hours

Reviews

4.0
1,004 reviews
5 stars
543
4 stars
183
3 stars
95
2 stars
62
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful staff, particularly highlighting employees like Corey, Erikson, and Tiffany for their excellent service.

Food Quality

While several reviews praised the burgers and fries for their taste, there were also complaints about inconsistency in food quality, including issues with greasiness and undercooked items.

Cleanliness

Multiple customers noted that the restaurant, including tables and restrooms, was in need of cleaning and maintenance, which detracted from their overall experience.

Pricing Concerns

Several reviews mentioned that the prices were perceived as high for the quality of food received, with some customers feeling that they did not get good value for their money.
  • HB
    Holly Boyer
    3 days ago
    5.0
    Super fresh! The truffle Mushroom burger is amazing!
  • TW
    Tristan Williams
    Jan 3, 2026
    1.0
    I had the shits after eating this I rather eat old fashion Scottys buger that actually has real ingredients
  • ND
    Natalie Darrington
    Dec 17, 2025
    5.0
    Corey was fast and helpful. Food and shake were fantastic!
  • BC
    Boy C
    Dec 15, 2025
    5.0
    Smash Burger chicken sandwich is my favorite
  • SL
    Sean Lamb
    Dec 3, 2025
    5.0
    Kyle, Jasmine, Liam, Jex, & Erickson are all fantastic employees who go the extra mile for me as a customer. I've ordered from them multiple times and they always make my entree to perfection. The burgers have a great flavor and the ground chicken patties are hard to beat. I highly recommend this establishment and appreciate their smiling faces and cheerful demeanor. If you want a great burger and a happy atmosphere please go here.

Frequently Asked Questions About Smashburger

What type of food does Smashburger offer?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

Where is Smashburger located in Boise?

Smashburger is located at 8247 W. Franklin Rd., Boise, ID 83709, USA in the Franklin Towne Plaza.