Papa Johns Pizza

Reviews

• IL

  Iryna Leanavets

  Jan 16, 2026
  1.0
  The worst pizza of my life.
• JR

  Johny Rob

  Dec 28, 2025
  4.0
  Actually my delivery got messed up the 1st two times I ordered here in boise..(the pizza was left on my landlords doorstep and I wasn't informed it had arrived).. I called and talked to Tommy (im pretty sure thats the guy) and he corrected the matter with a free order of same and an extra cheesy bread.. he was/is super nice and professional ...made the Papa John's experience just that much better.. GO TOMMY!! GO TOMMY!! ✌😁
• JL

  Justin Lien

  Dec 17, 2025
  1.0
  My order "didn't exist" according to the kid on the phone. He was apathetic at best and dismissive at worst. The website tracker wasn't working so I knew something was wrong. I had the confirmation email and the payment went through already. He went on hold for a second, likely to ask his manager, then I was given an "I don't know what's going on, there's nothing I can do" and was told to call some other number to make a complaint. The phone was broken because it sounded mostly like static. He was trying to just get me off the phone so he didn't have to solve this problem. Ridiculous. The help desk associate was very helpful and assisted me in resolving my order and getting a refund.
• DA

  Darrin Allen

  Dec 5, 2025
  1.0
  This location on Five Mile in Boise is a disaster….Waited for an hour in the lobby for take-out when the app said order was ready. Assistant manager & two employees never acknowledged me or any other customers waiting in the lobby to pick up orders—they wouldn’t look at people, answer questions, answer the phone, or look people in the eye. Orders for Door Dash and carry-out customers sat on the shelf; no one came off the line to read out the names of orders that were ready. Asked if I could help in any way and was ignored…got only two of the three items I ordered and was finally helped by a kind delivery worker who acknowledged that I’d been there for an hour. Left with cold pizza and a complete loss of faith in this company. I was only trying to feed my family for a night but customers shouldn’t be punished for trying to order from your business. I understand if it was an unusually busy night, but wow. The employees at this location clearly don’t enjoy their jobs or take customer service or helping people seriously….so disappointing. Save your time & money and avoid this location and its employees.
• VF

  Vanessa Ferguson

  Oct 19, 2025
  1.0
  Worst gluten-free pizza in the Treasure Valley. Sorry.

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