Panera Bread

4.0
696 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Boise is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
8401 W Franklin Rd, Boise, ID
83709, United States

Hours

Reviews

4.0
696 reviews
5 stars
366
4 stars
151
3 stars
67
2 stars
39
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the salads and soups while others found items dry or lacking in flavor.

Customer Service

Generally positive feedback on customer service, with many customers highlighting friendly staff and good service, though some noted inconsistencies.

Pricing

Many customers feel the prices are high for the portion sizes and quality, leading to perceptions of being overpriced.

Atmosphere

The restaurant is often described as cozy and inviting, making it a pleasant place to dine.

Order Accuracy

Several customers reported issues with order accuracy, including missing items and incorrect preparations.
  • KM
    Karen Mowen
    Nov 15, 2025
    5.0
    Mediterranean Chicken salad was yummy!
  • GH
    GiGi Huntley
    Nov 11, 2025
    5.0
    They reeled me in with their Sips Club 🥤
  • HG
    Heidi Gibby
    Oct 18, 2025
    5.0
    Panera is absolutely amazing! After I visited for the first time, it immediately became my go-to. I'll talk about the environment later, but first let me talk about the salads. I come for the salads--I don't get anything else because salads are what I want. They have a lot of different salads, and they are masterpieces! Each salad has a variety of flavors and textures. They are healthy, filling, and enjoyable to eat. Each salad comes with a free apple or piece of baguette. If you're needing more protein or grains in your diet, they have salads with those in them. Can I just mention the environment, too? It's a super enjoyable cozy environment. It's got a lot of seating, but there's such a wide variety of types of seating that half the fun of the visit is choosing where to sit. There are round tables, rectangular tables, booths with benches, a tall counter with chairs, and comfy chairs by the fireplace with side tables. The way it's designed, it feels nice and open when you walk in. There are plenty of seats in the middle of the area, but there are also smaller walls making it easy to find a corner to sit in if you're worried about being overstimulated by seeing the entire restaurant. There are several ways to order, too, which is awesome! You can go up and talk to a person like in a normal restaurant, you can order at an electronic kiosk, or you can order from your phone on their website or app. If you come regularly and make an account on the app, you can get rewards and deals. They're pretty good too if you come fairly often. Last but not least, it never takes very long at all for my food to be ready. Overall, I've been coming nearly every week for a while, and I love it! P.S. It's sit down, but it's not awkward in the slightest coming to eat here by myself.
  • JS
    Janet Snedeger
    Sep 30, 2025
    4.0
    I'm editing this review only because the service has become so inconsistent. The Last few trips here, they have forgotten the sides and missed adding ingredients to our sandwiches. Still friendly and good food. We eat here weekly and absolutely love it! We use the app to place our order, pick it up through the drive through, and head home. Quick, convenient, easy!
  • JR
    Jennifer Rodriguez
    Sep 13, 2025
    5.0
    I went there everyday for 4 days. The salads here are heaven. I would tell you my favorite but so far I can't pick just one. I love them all!!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Boise accept reservations?

No, Panera Bread in Boise does not accept reservations.

What are the regular opening hours for Panera Bread at 8401 W Franklin Rd?

Panera Bread is open Monday through Friday from 7 AM to 9 PM, and on Saturday and Sunday from 8 AM to 9 PM.