Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, including poor handling of orders and disrespectful interactions.
Food Quality
Mixed reviews on food quality; some customers enjoyed hot and fresh items, while others received cold or incorrect orders.
Long Wait Times
Many customers experienced slow service, particularly during busy hours, leading to frustration.
Management Concerns
Several reviews highlighted issues with management, including poor customer service and lack of support for staff.
Positive Staff Interactions
Despite negative experiences, some customers praised individual staff members for their friendliness and helpfulness.
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Benjie Lopez
Feb 21, 2026
1.0
If i could give this place a 0 star, i would on February 6th my basketball team decided we were hungry and decided to go to McDonald’s after a win. and a couple boys went in the play place just to eat and play for fun like boys do and she immediately kicked us out and my coach and one of the kids mom wasnt having it. So they started arguing with the lady who i guess was the manager and she said yall could either eat here or leave and we just decided to leave and one kid used his McDonald’s points and never got them back. never go to this place because the lady was absolutely rude and disrespectful i also ordered a 5 dollar combo and the michicken PLAIN and they put lettuce and all of that so we went to the McDonald’s in meridian and they were actually respectful and had great service.
KK
KidLos
Feb 20, 2026
5.0
Service could be better specially when asking why the mobile app isn’t working with this specific restaurant. The response is always “ we have no control over this” at least be honest and tell me you guys aren’t taking any mobile orders at this time. But overall this is my favorite McDonald’s in boise and the food is always good.
TS
Theodork superdork
Feb 14, 2026
1.0
Got some food with frys... but alas no frys. Just stealing money.
IP
Izrael Perez
Feb 7, 2026
1.0
Don’t EVER come here they are and very rude, they were mean to my basketball team and the families there. They even messed up most of our orders and the food was cold. We were quiet and respectful but they were being rude to all of us. I will never come back to this place again👎🏿
JH
Julian Hernandez
Feb 6, 2026
1.0
My team won a basketball game, after we went to McDonald's they were racist and being disrespectful to my entire team and my friends family also my friends chicken nuggets were cold very terrible place