McDonald's

3.5
769 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6574 S Federal Way, Boise, ID
83716, United States

Hours

Reviews

3.5
769 reviews
5 stars
274
4 stars
168
3 stars
130
2 stars
65
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and disappointment.

Food Quality

While some customers enjoyed the food, others complained about cold items, missing ingredients, and poor quality control.

Staff Behavior

Mixed reviews on staff behavior; some praised friendly employees, while others highlighted rude interactions and unprofessional conduct.

Cleanliness and Environment

The cleanliness of the location received positive remarks, particularly regarding the children's play area.

Pricing Concerns

Customers expressed dissatisfaction with pricing practices, including charges for water and perceived value for money.
  • GU
    GUILLERMO URBINA
    Dec 6, 2025
    5.0
    Service sucked big time
  • IM
    Israel Mudder
    Nov 13, 2025
    2.0
    Slow in the morning. Waited 18 min for a sandwich and hash browns. Sandwich was cold, cheese was not melted. Very disappointed.
  • MP
    Meghan Parker
    Nov 6, 2025
    5.0
    Tiny playground great for kids under 5. I order a light ice mocha extra chocolate and Carmel sauce and its made beautifully everytime. I love the gal in the drive through that always compliments my top each time I come through.
  • CT
    Christine Terrell
    Nov 4, 2025
    1.0
    Don't do it
  • LS
    LightBulbs From Space
    Oct 18, 2025
    1.0
    Just got through the McDonald’s drive-through and the employees were extremely extremely rude, and passive aggressive. We ordered and then they told us to go to “the window” So we drove up to the first window waited for around 30 seconds and nobody came, So we decided to move up to the second window. Then the manager, I think her name is Vee, very rudely told us to reverse back to the second window. I worked at that McDonald’s in 2020 I know they could’ve easily cashed us out at the second window, but they were clearly in a bad mood and wanted to be difficult. My friend sucks at driving so reversing was risky and completely unnecessary. So we reversed back up to where I think his name is Ryan cashed us out. We weren’t going to be annoying so we just said have a good day to him, and he totally ignored us and slammed our card back into our hand. Overall, I shouldn’t have to be afraid that McDonald’s employees are going to spit in my food but I’m pretty scared to eat my McChicken now. The lady that handed us our food, I think her name is Mariah was very kind and we love and appreciate her. Do better McDonalds, it shouldn’t be that hard to be kind. UPDATE: We opened the Spicy Chicken sandwich and it had no sauce. We called the store, Vee picked up. We told her there was no sauce, extremely politely as we don’t find pleasure in being rude to McDonald employees. She didn’t say anything, she just hung up on us.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 6574 S Federal Way, Boise?

The McDonald's location at 6574 S Federal Way, Boise, is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

When does the drive-thru service operate at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, until midnight on Friday and Saturday.