Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent food quality, with some items being old, cold, or poorly prepared.
Service Issues
Numerous reviews highlighted problems with order accuracy, slow service, and unprofessional staff behavior.
Positive Service Experiences
Despite the issues, several customers praised the friendly and speedy service from certain staff members.
Cleanliness Concerns
There were complaints about cleanliness in the restaurant, including dirty tables and restrooms.
Pricing Concerns
Many customers felt that prices were too high for the quality of food received.
JH
Jacci Hunt
4 days ago
5.0
I love me some nuggies! 😉
JS
Jessica & Thomas Smith
Jan 23, 2026
3.0
The food is old and too expensive
SW
Sarah Wilde
Jan 14, 2026
1.0
Dear McDonald's,
When a customer asks for no pickles and to substitute slivered onions for dehydrated onions it really isn't one of those hold my beer moments. It's not a challenge issued to you to see how many pounds of onions you can fit on BOTH sides the bun. Oh and the whole thing about asking for no pickles in my mind means don't put them on. Kind of seems like a logical thing but I could be wrong. My French fries gave up on life while attempting to remove the massive quantity of onions. I'm still trying to figure out what your line cook was thinking. It's about closing time maybe this customer has a good sense of humor, and LOVES onions. Well sir neither of those things are true. I'm full of sarcasm, and hoped to have my tummy full, but I'm just sad, and hungry. Please do not issue challenges because not all of us are equipped to handle it. I'm willing to admit I had to tap out on this one.
CC
Chris
Jan 3, 2026
5.0
Service is the highlight of this location. Speedy quick.
What are the regular opening hours for McDonald's at 8571 W Franklin Rd, Boise?
McDonald's in Boise is open from 5:00 AM to 11:00 PM Monday through Thursday; 5:00 AM to midnight on Friday and Saturday; and 6:00 AM to 11:00 PM on Sunday.
What delivery hours does McDonald's offer at this location?
Delivery service is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday; and from 5:00 AM to 11:30 PM on Friday and Saturday.
Does this McDonald's location have a drive-through and what are its hours?
Yes, the McDonald's at 8571 W Franklin Rd has a drive-through open from 5:00 AM to 11:00 PM Monday through Thursday; 5:00 AM to midnight on Friday and Saturday; and 6:00 AM to 11:00 PM on Sunday.
What types of pickup and delivery services are available at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online or via app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there nearby places where I can watch movies or rent games near McDonald's?
Yes, Redbox, a video and game rental kiosk, is nearby, which is convenient for entertainment before or after dining at McDonald's.
Where can I find banking services close to McDonald's at 8571 W Franklin Rd?
Nearby banking services include Bank of America ATM and Financial Center, U.S. Bank, and U.S. Bank ATM for your money transfer and ATM needs.
Are there dining options nearby McDonald's for different tastes?
Yes, nearby restaurants include Shari's Cafe and Pies for breakfast, Nara Ramen and Sushi Bar for Japanese cuisine, 208 Pho And Vegan for vegetarian and Asian dishes, Rumbi Island Grill for Hawaiian food, and Crumbl Cookies for desserts.
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