Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,255 reviews
5 stars
490
4 stars
278
3 stars
256
2 stars
86
1 star
145
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor customer service experiences, including rude staff and incorrect orders.
Food Quality
Feedback on food quality was mixed, with some praising hot and fresh items while others complained about undercooked or old food.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unpleasant odors in the restaurant.
Drive-Thru Experience
The drive-thru was noted as chaotic and slow, with some customers expressing frustration over long wait times.
Positive Staff Interactions
Despite the negative feedback, some customers mentioned friendly staff and positive interactions, particularly in the drive-thru.
- LPLindsay PierceNov 11, 20255.0Service here is always on point
- ACaided castilloNov 9, 20251.0Went for my breakfast today thru mobile order. Third time I’m missing items. I’m not paying it to not get my order right and my items.
- CCClintOct 14, 20254.0Overall great! Thank you so much!
- BBBethanyJeanOct 12, 20255.0Typical Mickey D's. Good, affordable fast food.
- MRMaurina RelefordOct 7, 20251.0Received an undercooked burger twice in the same visit and had the worst customer service experience from Brittney trying to resolve the situation. She walked away and refused to look at the undercooked product.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 8571 W Franklin Rd, Boise?
McDonald's in Boise is open from 5:00 AM to 11:00 PM Monday through Thursday; 5:00 AM to midnight on Friday and Saturday; and 6:00 AM to 11:00 PM on Sunday.
What delivery hours does McDonald's offer at this location?
Delivery service is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday; and from 5:00 AM to 11:30 PM on Friday and Saturday.
Does this McDonald's location have a drive-through and what are its hours?
Yes, the McDonald's at 8571 W Franklin Rd has a drive-through open from 5:00 AM to 11:00 PM Monday through Thursday; 5:00 AM to midnight on Friday and Saturday; and 6:00 AM to 11:00 PM on Sunday.
What types of pickup and delivery services are available at this McDonald's?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's food online or via app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there nearby places where I can watch movies or rent games near McDonald's?
Yes, Redbox, a video and game rental kiosk, is nearby, which is convenient for entertainment before or after dining at McDonald's.
Where can I find banking services close to McDonald's at 8571 W Franklin Rd?
Nearby banking services include Bank of America ATM and Financial Center, U.S. Bank, and U.S. Bank ATM for your money transfer and ATM needs.
Are there dining options nearby McDonald's for different tastes?
Yes, nearby restaurants include Shari's Cafe and Pies for breakfast, Nara Ramen and Sushi Bar for Japanese cuisine, 208 Pho And Vegan for vegetarian and Asian dishes, Rumbi Island Grill for Hawaiian food, and Crumbl Cookies for desserts.