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McDonald's

3.7
(1274 reviews)

Business Details

8571 W Franklin Rd, Boise, ID
83709, United States
(208) 375-0444
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8571 W Franklin Rd, Boise, ID
83709, United States

Hours

Reviews

3.7
1,274 reviews
5 stars
496
4 stars
280
3 stars
257
2 stars
88
1 star
150

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being old, cold, or poorly prepared.

Service Issues

Numerous reviews highlighted problems with order accuracy, slow service, and unprofessional staff behavior.

Positive Service Experiences

Despite the issues, several customers praised the friendly and speedy service from certain staff members.

Cleanliness Concerns

There were complaints about cleanliness in the restaurant, including dirty tables and restrooms.

Pricing Concerns

Many customers felt that prices were too high for the quality of food received.
  • JH
    Jacci Hunt
    4 days ago
    5.0
    I love me some nuggies! 😉
  • JS
    Jessica & Thomas Smith
    Jan 23, 2026
    3.0
    The food is old and too expensive
  • SW
    Sarah Wilde
    Jan 14, 2026
    1.0
    Dear McDonald's, When a customer asks for no pickles and to substitute slivered onions for dehydrated onions it really isn't one of those hold my beer moments. It's not a challenge issued to you to see how many pounds of onions you can fit on BOTH sides the bun. Oh and the whole thing about asking for no pickles in my mind means don't put them on. Kind of seems like a logical thing but I could be wrong. My French fries gave up on life while attempting to remove the massive quantity of onions. I'm still trying to figure out what your line cook was thinking. It's about closing time maybe this customer has a good sense of humor, and LOVES onions. Well sir neither of those things are true. I'm full of sarcasm, and hoped to have my tummy full, but I'm just sad, and hungry. Please do not issue challenges because not all of us are equipped to handle it. I'm willing to admit I had to tap out on this one.
  • CC
    Chris
    Jan 3, 2026
    5.0
    Service is the highlight of this location. Speedy quick.
  • JS
    José juan Delgado Santamaría
    Dec 29, 2025
    5.0
    Excelente atención y servicio

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 8571 W Franklin Rd, Boise?

McDonald's in Boise is open from 5:00 AM to 11:00 PM Monday through Thursday; 5:00 AM to midnight on Friday and Saturday; and 6:00 AM to 11:00 PM on Sunday.

What delivery hours does McDonald's offer at this location?

Delivery service is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday; and from 5:00 AM to 11:30 PM on Friday and Saturday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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