McDonald's

3.7
1393 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1375 South Broadway Avenue, Boise, ID
83706, United States

Hours

Reviews

3.7
1,393 reviews
5 stars
553
4 stars
312
3 stars
228
2 stars
100
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, particularly in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

There were numerous complaints about food quality, including undercooked items, cold food, and missing orders.

Customer Service

Many reviews highlighted rude or unprofessional staff interactions, with some customers feeling disrespected or ignored.

Cleanliness

Several customers noted that the restaurant was dirty, including issues with the bathrooms and overall cleanliness.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • AM
    A M
    Jan 1, 2026
    5.0
    Bam. I order a large mocha frappe with a Xtra shot of espresso and twice blended. They get it right ever time. It is delicious.
  • MM
    mariah
    Dec 23, 2025
    1.0
    Just got home from a drive thru order for my family, I asked for my small nugget well done, which usually takes a couple extra minutes. Since it is 1am I didn't see a problem. However, the big guy took almost 10 to give us the food after paying, however without my nuggets well done.. No sticker saying well done or anything
  • DK
    Debra Kantner
    Dec 22, 2025
    4.0
    Always love the big Mac sandwich!
  • RS
    rashd s4
    Dec 22, 2025
    1.0
    This McDonald's is a disgrace to the entire company. They are incredibly rude and extremely slow. It's as if when you order something, they start the whole process from scratch, beginning with slaughtering the cows and everything else. It probably takes a whole hour to get a burger. This is insane. Unlike all other McDonald's branches, this one is the absolute worst.
  • ZC
    Zach Campbell
    Dec 19, 2025
    4.0
    I have always had a great experience at this location. It can get busy, but that is just part of being close to campus.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's location in Boise is open 24 hours a day, seven days a week.

Does this McDonald's offer drive-thru service?

Yes, the McDonald's on South Broadway Avenue offers a drive-thru that is open 24/7.