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McDonald's

3.2
(416 reviews)

Business Details

6190 South Five Mile Road, Boise, ID
83709, United States
(208) 509-4962
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
6190 South Five Mile Road, Boise, ID
83709, United States

Hours

Reviews

3.2
416 reviews
5 stars
131
4 stars
76
3 stars
58
2 stars
37
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, unhelpful staff, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions, with dirty tables and floors, and concerns about food safety.

Food Quality

Several customers complained about cold, old, or improperly prepared food, including missing items and incorrect orders.

Staff Attitude

While some employees received praise for their friendliness, many reviews noted a lack of professionalism and poor customer service from management.
  • AA
    audrey adams
    1 day ago
    1.0
    Food was cold, except for nuggets. The trashes were all super full, trash on all the tables and floor and there was a group of teenagers that were hollering at each other and horsing around, throwing stuff at each other.... They were talked to once by an employee that was obviously familiar with them, then they picked right back up as soon as the employee was in the back. We complained to management when it continued to escalate and they were "talked to" again. Teens then yelled at us and threatened us as we left. What am awful experience!
  • GC
    Gail Cogle
    3 days ago
    1.0
    There is a group ofabout 20 kids between 13-15yrs old that hang here daily after school. They are rude, loud, cut lines, and one of them followed me out to my car talking crap. This location is awful, even the staff hates being there when these kids are there. Do better McDonalds. Trespass them.
  • BG
    Bryce Gonzaga
    Feb 24, 2026
    1.0
    McRipoff. Fries come half empty more often than not and they repeatedly charge you for food you never get. Every time I come here I end up regretting it.
  • OF
    Oliver Fisk
    Feb 16, 2026
    2.0
    i waited for 7 minutes in front of the counter because the workers didn’t know how to use a coupon. they gave one to me last visit and they couldn’t even properly put in in. 5 different people tried and they didn’t say anything just glared at me. won’t return i’m pissed
  • MS
    Matt Smith
    Feb 15, 2026
    2.0
    Twice now I've gone to this location and ordered a bigmac with no pickle extra mac sauce and bacon. And twice ive gotten less than extra mac sauce. You have a reader board infront of you with instructions for orders... if you cant follow instructions you shouldn't be working there.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at this McDonald's location?

This McDonald's in Boise is open from 5:00 AM to 1:00 AM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

When is the drive-thru available?

The drive-thru operates from 5:00 AM to 1:00 AM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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