McDonald's

3.2
405 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
6190 South Five Mile Road, Boise, ID
83709, United States

Hours

Reviews

3.2
405 reviews
5 stars
129
4 stars
76
3 stars
56
2 stars
34
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy, leading to frustration.

Cleanliness

Many reviews highlighted poor cleanliness in the dining area and restrooms, with dirty tables and trash noted as common complaints.

Staff Attitude

While some employees received praise for their friendliness and helpfulness, others were described as rude or inattentive, particularly in management roles.

Food Quality

Food quality varied significantly, with complaints about cold, stale, or incorrectly prepared items, though some customers noted satisfactory experiences.
  • TC
    Tianna Caito
    3 days ago
    5.0
    Amber is my favorite part of coming to this mcdonalds. Shes absolutely amazing and her customer service is always on point
  • JC
    Jose Carpio
    Dec 19, 2025
    5.0
    Every Friday morning I get breakfast here and the staff is always respectful. My food is always fresh👍
  • SM
    Sadie Melendez
    Dec 17, 2025
    2.0
    I stood at the counter for 5 minutes. Workers walked past me multiple times. I pulled up a chair and sat in front of the counter for another 5 minutes because I was tired. FINALLY took my order, didn’t ask if it was for here or to go so we sat eating our food on dirty tables with no trays. The restaurant was completely dead nobody was in there so I don’t understand why not so fast! My client has DS and was really hungry that’s why we choose McDonald to be fast.
  • AS
    Andrew Strebel
    Dec 3, 2025
    5.0
    It's a McDonald's. Clean environment. Decent service. Food was typical McDonald's food.
  • CW
    Catherine Walbridge
    Nov 22, 2025
    1.0
    picked up an order via mcd app, the order was missing items and ordered 3 hamburgers with no onion and pickle. The picture is reflecting what the order really looked like. They almost put condiments on the burger. Last time we received an order wrong, fries had seen better days, old and undercooked. This is the worst location in the valley.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at this McDonald's location?

This McDonald's in Boise is open from 5:00 AM to 1:00 AM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

When is the drive-thru available?

The drive-thru operates from 5:00 AM to 1:00 AM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.