McDonald's

3.2
390 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
6190 South Five Mile Road, Boise, ID
83709, United States

Hours

Reviews

3.2
390 reviews
5 stars
123
4 stars
72
3 stars
55
2 stars
33
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees provided excellent service, many reviews highlighted rude or unhelpful staff, particularly managers.

Food Quality

Numerous customers reported receiving cold, stale, or incorrect food orders, with complaints about cleanliness and food preparation.

Speed of Service

Many customers experienced long wait times, both in the drive-thru and inside, with some stating they were often asked to pull forward and wait.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and floors, contributing to a negative dining experience.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders, including missing items and wrong food being served.
  • CW
    Catherine Walbridge
    2 days ago
    1.0
    picked up an order via mcd app, the order was missing items and ordered 3 hamburgers with no onion and pickle. The picture is reflecting what the order really looked like. They almost put condiments on the burger. Last time we received an order wrong, fries had seen better days, old and undercooked. This is the worst location in the valley.
  • CM
    Colleen Marriott
    2 days ago
    2.0
    We order breakfast sandwiches on Saturday morning. We'd like to know why you can't take the time to wrap our sandwiches correctly. It always looks like they barely wrapped them and threw them into the bag
  • BB
    Bryant's
    Nov 16, 2025
    5.0
    Personal opinion I know a worker named Joe and he is the best talking and chear full experience always great keep up good work Joe
  • HZ
    Hope Zarate
    Nov 9, 2025
    5.0
    Me and family came on Sunday 11/9 around 11:30am and had the wonderful pleasure of speaking with with ANTHONY! shoutout to him great service and a big smile, what McDonald’s used to be, love seeing some employees are still happy to help others especially during a time where people are pinching Pennie’s to get food! Anthony tha realest
  • AY
    Amber Young
    Oct 30, 2025
    5.0
    Anthony (I think his name tag said core manager) is doing AWESOME!! He is the epitome of excellent customer service! Running food, letting people waiting know they'd be right with them, he even came around to every table to make sure people are doing ok!! Impeccable. 10/10 will return just for his service. I really hope he gets to see this :)

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at this McDonald's location?

This McDonald's in Boise is open from 5:00 AM to 1:00 AM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

When is the drive-thru available?

The drive-thru operates from 5:00 AM to 1:00 AM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.