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Jimmy John's

4.0
(376 reviews)

Business Details

8753 W Overland Rd, Boise, ID
83709, United States
(208) 995-2656
https://locations.jimmyjohns.com/id/boise/sandwiches-2163.html

About

Sandwich Restaurant

Location

Jimmy John's
8753 W Overland Rd, Boise, ID
83709, United States

Hours

Reviews

4.0
376 reviews
5 stars
217
4 stars
63
3 stars
32
2 stars
12
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the sandwiches, many complained about inconsistent quality, missing ingredients, and unsatisfactory preparation.

Customer Experience

Several reviews highlighted positive interactions with friendly staff, but negative experiences with management and order accuracy were also noted.

Cleanliness

The restaurant was praised for its cleanliness, although some customers reported finding hair in their food.

Pricing Concerns

Customers expressed concerns about rising prices and perceived value, with some feeling that the quality did not justify the cost.
  • VR
    Victor H Rodriguez Rodriguez
    Feb 1, 2026
    5.0
    Great sandwiches but when taking orders to go not even 1 napkins they give you!!!
  • NM
    Nick McClaine
    Jan 29, 2026
    5.0
    I ordered a simple #1 and was not disappointed! Their bread tastes so much better than Subways, and the lady at the window was very freindly!
  • SG
    Scottie Grasser
    Jan 22, 2026
    1.0
    I started coming here for lunch at least once or twice I week. I fell in love with the Roast beef and Cheddar. I was trying to take it easy on carbs and one day asked for a roast beef and cheddar as an unwich and an ultimate Italian as well. The guy said he couldn’t toast them but he could make them. I was stoked! Thank you! However, then today happened… I asked for the same thing again today. This guy told me no. It’s not being told no that gets me. It was the ridiculous attitude. He said they can’t do it. I told him they were able to get it done before but whatever. Then he snapped back with, “Not at this store!” Dude… I told him it actually was at this store and he went quiet for a bit. Then snapped back again with, “ anything else I can do for you!?” I’m good haha. You go enjoy pretending to be CEO sandwich maker. God knows you won’t make it much further than that with your attitude. This place is no longer a lunch option for me. Thanks!
  • ES
    Emily Schmidt
    Jan 16, 2026
    5.0
    My boss and I ordered some lunch and it was delivered through uber. The uber lady took an hour and we never ended up getting our food. As soon as we called the store, they immediately made our order again and hand delivered it. Amazing service, thank you guys!
  • TW
    Tyler Warner
    Jan 11, 2026
    5.0
    Yum

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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