Jimmy John's

3.5
228 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2789 S Broadway Ave, Boise, ID
83706, United States

Hours

Reviews

3.5
228 reviews
5 stars
102
4 stars
38
3 stars
20
2 stars
15
1 star
53

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong sandwiches.

Customer Service

Feedback highlighted poor customer service experiences, particularly with management and staff attitudes.

Speed of Service

Customers frequently noted slow service and delivery times, contradicting the 'freaky fast' promise.

Food Quality

While some praised the freshness and taste of the sandwiches, others reported receiving stale or improperly prepared food.

Staff Attitude

Several reviews mentioned staff being rude or dismissive, impacting the overall customer experience.
  • CC
    Craig Cornwall
    Dec 30, 2025
    5.0
    I eat here so often, I may have a problem! Great food super fast.
  • KG
    Kyle green
    Nov 23, 2025
    1.0
    Never going here again. No avocado spread on my beach club.
  • NB
    Nic Burwell
    Oct 10, 2025
    5.0
    Great sandwich
  • DO
    Dawn O
    Oct 8, 2025
    1.0
    I opened my order in my car to see if my sandwich was made the way I asked and thankfully I did. The sandwich only had meat on half of it and the turkey was definitely not fresh whatsoever. It looked like it had been sitting out for days. Do better Jimmy John's, that was a $10 sandwich and I couldn't even get the whole thing with meat. Also the manager seemed annoyed that I asked for my money back. Remember without customers there is no paycheck. I won't walk into another Jimmy John's again. Food poisoning is probably highly likely
  • MI
    MikDyl Ibarra-Wilson
    Jul 31, 2025
    3.0
    Hit or miss depending on who's working & what day of the week. Some make good sadwiches & others don't. What's the deal with stuffing everything into the seam of the bread & basically rolling it into a U shaped sammich tube due to cramming everything into it?? Subway does the same damn thing. Jersey Mike's is the one place who actually layers everything onto the bottom part of the bread like a sandwich 🥪