Dutch Bros Coffee

4.5
1061 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable

Location

Dutch Bros Coffee
101 S. Orchard St., Boise, ID
83705, United States

Hours

Reviews

4.5
1,061 reviews
5 stars
829
4 stars
110
3 stars
51
2 stars
18
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude or dismissive.

Order Accuracy

Many customers expressed dissatisfaction with incorrect orders and drinks not being made as requested, leading to disappointment.

Drink Quality

There are complaints about drinks being poorly made or not meeting expectations, with some customers feeling they did not receive value for their money.

Speed of Service

While some reviews highlight fast service, others mention long wait times and inefficiencies during busy periods.

Positive Atmosphere

Despite some negative experiences, many customers appreciate the upbeat environment and friendly interactions at Dutch Bros.
  • FH
    Frank Holesinsky
    Dec 24, 2025
    3.0
    Why can't these people understand when I order super hot I am SO disappointed when I get home ( 2 blocks away) and it is not super hot at all
  • BS
    Baktash Samadi
    Dec 11, 2025
    1.0
    ⭐️ 1-Star Review I’m really disappointed with my recent visit to Dutch Bros. I paid almost $16 for two drinks plus a 10% tip, and this is what we received — cups barely filled halfway. For that price, I expected a full drink, not something that looks like it was only filled halfway with ice and soda. The drinks looked nothing like what Dutch Bros usually serves, and it honestly felt like we didn’t get what we paid for. If customers are paying premium prices and tipping, the drinks should at least be filled properly. I hope management addresses this, because this was not a good experience and definitely not worth the money.
  • DG
    Damian Gabiola
    Sep 30, 2025
    1.0
    Usually decent service. I was treated very poorly today.
  • NA
    Naimah Abdi
    Sep 12, 2025
    1.0
    I’m honestly very disappointed with my experience. I ordered a drink and even showed the staff exactly what I wanted, but what I received was nothing close. When I asked for it to be remade, they didn’t fix the drink they just added caramel around the cup, as if that would solve the problem. To make things worse, the person who handed me my drink was rude and dismissive. For how pricey the drinks are, I expected at least decent customer service and for my order to be correct. Sadly, I didn’t get either. Terrible place to get a drink, I won’t be coming back.
  • AP
    Amanda Pridgen
    Aug 31, 2025
    2.0
    I paid $8 for a cup of ice and a splash of cold brew. So remember to ask for light ice. Also, dutch is known for their bubbly, friendly staff and this particular location didn't live up to that expectation. Drink was good, just wish I had gotten more of it.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!