Dutch Bros Coffee

4.5
693 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable

Location

Dutch Bros Coffee
777 Main St Ste 110, Boise, ID
83702, United States

Hours

Reviews

4.5
693 reviews
5 stars
500
4 stars
103
3 stars
38
2 stars
17
1 star
35

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and creating a positive atmosphere.

Service Speed

There were mixed reviews on service speed, with some customers experiencing long wait times, especially during busy periods.

Cleanliness and Environment

Several reviews mentioned cleanliness issues, particularly regarding the presence of flies and the lack of public restrooms.

Drink Quality

While many enjoyed the coffee and drink variety, there were complaints about incorrect orders and drink quality.

Customer Experience

Some customers reported negative experiences related to service, including perceived discrimination and rude behavior from staff.
  • RL
    Ross Lewis
    Nov 28, 2025
    3.0
    They call the name it finds in the app that gets the points, not the name you tell them at the register. If you don't look like the name they call, they'll tell you "no" if you ask about the order they serve up.. This place used to be staffed by the friendliest people, who added a lot of personable and fun interactions to the experience. I'm sure on some days the current staff might still si this. That was not our experience. An hour after we ordered, 40 minutes after they called our order but told me "no, that's not yours", we were talked down to for not grabbing our order, called under the wrong name, when they first called it.
  • EW
    Emma Weston
    Nov 15, 2025
    2.0
    watched a dog that belonged to a homeless man dragging his butt on the floor mats, itching profusely, AND jumping on coffee tables to interact with other patrons… immediately lost my desire for a drink. Obviously this doesn’t have to do with the Dutch Bros themselves, but the fact this is happening, and nobody has said anything, worries me. It’s disgusting.
  • BO
    Brit Oler
    Oct 30, 2025
    5.0
    Delaney is a VIBE, she knew everyone was the friendliest human give that girl a raise. She MADE this location an experience. Loved everything, no bathrooms was super lame but besides that great!
  • JO
    Jose Luis Osuna
    Oct 28, 2025
    5.0
    Nice place, very quiet (maybe cause I went late). The service was supper friendly. Delicious food.
  • BM
    Brian Mack
    Oct 18, 2025
    1.0
    Discarded. Trash in my coffee drink. Wow! I purchased 2 large 911 coffee drinks. Of course, I tipped properly. Which turned out to be over generous for sure. All fast food and drink service related, products lately have all had something missing or incorrect. As all of us have noticed, things have become more expensive. So tipping, For services that are subpar, really have to be taken a look at. If we're getting any value for tipping workers that really could care less about quality.. just food for thought. I decided to start keeping track because I can't remember when I've had a decent fast food experience. I'm not a pessimist, but in these cases, ( if i'm being honest), I will say that we are overcharged for performances that are overvalued.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!