Dutch Bros Coffee

4.5
1153 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable

Location

Dutch Bros Coffee
8649 W. Overland Rd., Boise, ID
83709, United States

Hours

Reviews

4.5
1,153 reviews
5 stars
890
4 stars
137
3 stars
44
2 stars
25
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praise the friendly staff, there are several reports of rude or dismissive behavior from employees.

Speed of Service

Customers frequently mention slow service, with long wait times reported, especially during busy hours.

Drink Quality

The quality of drinks is inconsistent, with some customers receiving poorly made beverages or incorrect orders.

Overall Experience

Despite some negative experiences, many customers express a strong loyalty to Dutch Bros, citing enjoyable drinks and a fun atmosphere.
  • JS
    Jesse Slaughter
    Dec 30, 2025
    5.0
    Don't usually get coffee here but was great coffee and customer service.
  • JR
    Jason Rocha
    Dec 15, 2025
    5.0
    Double rain bro add lemondaid sub the energy drink. So so good! The staff is always spectacular 🙌
  • MS
    Makayla Schafer
    Nov 20, 2025
    1.0
    It was on 11/19 and it was national princess day. All my other Dutch bros I’ve been to were nicer to me. I was dressed not the best because we planned on going through drive through to one near my house but we got locked out of my car. So we walked up to the window and I think the girl who was in charge that day at about 3pm was acting more rude to me it felt like based on my appearance. It wasn’t my best day but the people in front of me was offered which magnet and were spoke to very nice, once I got up to the window, the person in charge was more annoyed with me. When I told her which one I wanted, (same as person in front) she just seem annoyed and said “wasn’t sure if they had any left”. I’ve worked customer service plenty. Please do not be rude to other people based on what there dressed.
  • AJ
    Allie Jones
    Nov 19, 2025
    5.0
    this dutch bros location was positively lovely! I ordered at the pickup window for the first time in a while! the guy who took my order was lovely and even suggested I try half protein milk and half chocolate for my iced Peppermint mocha, and it’s PERFECT! shoutout to the crew at Dutch Bros for being so friendly and quick and helpful!
  • WB
    Wheelys Boise
    Nov 9, 2025
    5.0
    The best mediocre drive thru coffee in the west! I love the Vista location employees!

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!