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Dutch Bros Coffee

4.5
(1158 reviews)

Business Details

8649 W. Overland Rd., Boise, ID
83709, United States
(877) 899-2767
https://www.dutchbros.com/locations/id/boise/8649-w.-overland-rd.

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
8649 W. Overland Rd., Boise, ID
83709, United States

Hours

Reviews

4.5
1,158 reviews
5 stars
893
4 stars
138
3 stars
43
2 stars
25
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being friendly while others were reported as rude or dismissive.

Order Accuracy

Multiple reviews mention issues with incorrect orders and drinks being made improperly.

Speed of Service

Customers frequently noted long wait times, with some expressing frustration over delays in receiving their orders.

Drink Quality

While many customers enjoyed the drinks, there were complaints about inconsistency in flavor and drink preparation.
  • JM
    J. M.
    Feb 18, 2026
    1.0
    Got my order incorrect AGAIN and it's super easy to remember. I contacted their customer service and they totally ignored the message. Rude! Starbucks is a block away so I go there now... I get the correct order there.
  • JR
    Jasmine Rhoades
    Feb 17, 2026
    1.0
    I went to get their Valentine’s Day drink and the lady handed me a volcano. As soon as I put my straw in the cup there was an eruption of sugar foam pouring out of the top. Thank goodness I held the drink out the window or my car would have been covered in whatever that was. The employees outside just watched it happen. I threw whatever that was in the trash and left feeling robbed.
  • LM
    Lori Mahan
    Feb 9, 2026
    5.0
    We visit this Location occasionally. My favorite drink right now for Valentines is a pink velvet. Try it with white coffee. It is delicious! We like the first Wednesday of the month free sticker. It is a good promotion to get current and new customers to visit. Highly reccommend.
  • MS
    Mandy Schilz
    Jan 12, 2026
    5.0
    Always great
  • JS
    Jesse Slaughter
    Dec 30, 2025
    5.0
    Don't usually get coffee here but was great coffee and customer service.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!

Brand Certified Facts from Dutch Bros Coffee

Dutch Bros Coffee partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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