Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.5
1,151 reviews
5 stars
887
4 stars
138
3 stars
44
2 stars
25
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude or dismissive behavior from employees.
Speed of Service
Many customers experienced long wait times, with complaints about slow service and delays in drink preparation.
Drink Quality
While some customers enjoyed their drinks, there were multiple reports of incorrect orders and inconsistent drink quality.
Atmosphere
The atmosphere is generally described as friendly and fun, but some customers noted distractions among staff that affected service.
Overall Experience
Overall, experiences vary widely, with some customers expressing loyalty and satisfaction, while others are frustrated and considering alternatives.
- MSMakayla Schafer4 days ago1.0It was on 11/19 and it was national princess day. All my other Dutch bros I’ve been to were nicer to me. I was dressed not the best because we planned on going through drive through to one near my house but we got locked out of my car. So we walked up to the window and I think the girl who was in charge that day at about 3pm was acting more rude to me it felt like based on my appearance. It wasn’t my best day but the people in front of me was offered which magnet and were spoke to very nice, once I got up to the window, the person in charge was more annoyed with me. When I told her which one I wanted, (same as person in front) she just seem annoyed and said “wasn’t sure if they had any left”. I’ve worked customer service plenty. Please do not be rude to other people based on what there dressed.
- AJAllie Jones5 days ago5.0this dutch bros location was positively lovely! I ordered at the pickup window for the first time in a while! the guy who took my order was lovely and even suggested I try half protein milk and half chocolate for my iced Peppermint mocha, and it’s PERFECT! shoutout to the crew at Dutch Bros for being so friendly and quick and helpful!
- WBWheelys BoiseNov 9, 20255.0The best mediocre drive thru coffee in the west! I love the Vista location employees!
- CBCarolyn BrannonNov 9, 20255.0Always prompt and friendly service.
- MFmyriam fraustoOct 4, 20251.0i love dutch & have had a great experience at all of em . until today, the worker at 6:00 pm on overland n cole was rude ): , i was not greeted. she was running orders outside and shook her head at me because i was going to enter the wrong one but i wasn't aware. not friendly at all
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 8649 W. Overland Rd.?
Dutch Bros Coffee at 8649 W. Overland Rd. is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday from 5:00 AM to 11:00 PM, and Sunday from 5:00 AM to 10:00 PM.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery services, but curbside pickup is available at this location.
Can I order Dutch Bros Coffee drinks ahead using a mobile app?
Yes, you can order ahead using the Dutch Bros app, available on both the Apple App Store and Google Play Store.
What payment methods does Dutch Bros Coffee accept?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Are there sugar-free flavor options at Dutch Bros Coffee?
Yes, Dutch Bros offers sugar-free flavors such as white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Is there a free drink reward for birthdays at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you receive a free drink reward on your birthday. You can also mention your birthday to your broista if you don't have the app.
What nearby food options are available around Dutch Bros Coffee at 8649 W. Overland Rd.?
Nearby food options include Del Taco, Wendy's, Jimmy John's, Sonic Drive-In, Lucky Palace Chinese Restaurant, The Kilted Kod seafood truck, Westside Pizza, and CRUSH Enterprises.
Are there any nearby automotive or car care services close to Dutch Bros Coffee?
Yes, nearby automotive services include Bluebird Express Car Wash, Einstein's Oilery automotive, and Valvoline Instant Oil Change.
What health and wellness services are located near Dutch Bros Coffee at 8649 W. Overland Rd.?
Nearby health and wellness services include Modern Chiropractic Center - mc2, Tellica Imaging - Boise, Dr. Joe Betz (chiropractor), Lifepath Counseling & Wellness, and Animal Health Hospital.