Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
While many customers praised the friendly and helpful staff, there were numerous complaints about slow service and incorrect drink orders.
Atmosphere
Customers enjoyed the fun and lively atmosphere, often highlighting the music and decorations, although some noted that the music could be too loud.
Drink Quality
The coffee and drinks received positive feedback for being delicious, but there were also reports of incorrect orders and overly sweet options.
Customer Experience
Several reviews mentioned positive interactions with staff, but there were also instances of rude service and poor communication, leading to frustration.
Wait Times
Many customers expressed dissatisfaction with long wait times, particularly for mobile orders and during busy periods.
MR
Mike Riepe
Oct 15, 2025
5.0
Friendly service.
Nitro Cold Brew my favorite.
For other drinks, if you don't like sweat, I would suggest half sweat.
CO
Callie Oneal
Oct 12, 2025
2.0
I really like the vibe at this location—the music and decorations are always on point and make for a fun atmosphere. However, I’ve stopped by the past couple of days to pick up mobile orders, and the wait inside has been pretty frustrating.
Even when it’s not busy (like today—only 2-3 cars in the drive-thru and no one else inside), it’s taken a long time to get anyone’s attention. Today I waited about 10 minutes just for someone to acknowledge me, and then another 5 minutes or so to actually get my drink.
I totally get that drive-thru can be a priority, but it would be great if mobile pickup customers inside didn’t get overlooked. Hoping it improves soon, because I really do enjoy coming here otherwise!
AB
AJ Bull
Oct 10, 2025
2.0
Messed up drinks order and it's not the first time it's happened.
JS
Jerold “Jerry” Sharp
Sep 21, 2025
5.0
Excellent coffee shop
MF
Mary Floyd
Sep 16, 2025
5.0
Service was very slow today and I was in line on the way to an appointment
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours for Dutch Bros Coffee at 1423 W State Street, Boise?
Dutch Bros Coffee at 1423 W State Street is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer delivery service?
Dutch Bros Coffee does not offer delivery directly, but you can use curbside pickup at their locations.
Can I order Dutch Bros Coffee drinks ahead through a mobile app?
Yes, you can order ahead using the Dutch Bros app available on iOS and Android for quick and convenient pickup.
What types of payment does Dutch Bros Coffee accept?
Dutch Bros accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Do Dutch Bros Coffee locations have phone lines to place orders?
No, Dutch Bros shops typically do not have phones; they prefer customer interaction at the service window.
How can I earn rewards or points at Dutch Bros Coffee?
You earn 3 points for every dollar spent via the Dutch Bros app, with no limit on the number of points you can collect.
Are there any free drink offers available on your birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday.
What nearby places can I visit after grabbing coffee at Dutch Bros?
Nearby you can visit World Cycle & XC Ski for sporting goods, Rite Aid pharmacy, and Fanci Freez for ice cream and fast food.
How can nearby places like LibertyX Bitcoin ATM be useful when visiting Dutch Bros Coffee?
If you need cash or want to manage Bitcoin transactions, LibertyX Bitcoin ATM near Dutch Bros Coffee offers convenient ATM and cryptocurrency services.
What social services and health facilities are located near Dutch Bros Coffee at 1423 W State Street?
Close to Dutch Bros Coffee, you will find True Hope Youth Center, St. Luke's Clinic, several doctors and medical providers, and therapeutic physical therapy services.