Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
860 reviews
5 stars
424
4 stars
191
3 stars
111
2 stars
48
1 star
86
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced long waits and order mistakes.
Food Quality
Mixed reviews on food quality; some enjoyed the taste while others received cold or incorrect orders.
Cleanliness
Several customers noted cleanliness issues in the restaurant, with complaints about dirty surfaces and unsanitary conditions.
Pricing Concerns
Many customers found the prices to be high, especially in relation to portion sizes and food quality.
Management Issues
Feedback indicated a lack of effective management, with reports of disorganized staff and poor customer service experiences.
- JWJohnathan WoodmanNov 14, 20255.0What a wonderful experience. November 15th at 2:45 there seems to be one person working and she is a sweetheart. Will return just because of that. Love the people in Boise compared to other places, this is a shining example.
- SPscott pattinsonOct 21, 20253.0Was shocked when counter person handed us card reader asking for a tip girl was very nice but really
- DMDavetta MitchellOct 9, 20251.0My food was very cold. My French fries was cold. The hamburger was heated in the microwave. The bread was heat it through the microwave. In the fact I think you should hire more people. When the higher volume of. people come into Dairy Queen, it took me 35 minutes to get my food. I will not return
- EGEmily GoodingOct 6, 20255.0Lots of very hard working and dedicated workers at this location! The managerial team is always so kind, organized and lead their team well. I never mind if there's an extra wait at this location because of their kindness and great work ethic. Plus the food is always amazing!
- BSBass Boosted SongsSep 12, 20251.0Yep just let 3 other delivery drivers in front of me even though I was here before them. Insanely bad service do not order from here or go here under ANY circumstances
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular business hours of Dairy Queen Grill & Chill in Boise?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM Monday through Thursday, 10:30 AM to 11:00 PM on Friday and Saturday, and 10:30 AM to 10:00 PM on Sunday.
Where is Dairy Queen Grill & Chill located in Boise?
It is located at 10264 Overland Rd, Boise, ID 83709-1439, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes and malts, and ice cream cakes.
Does Dairy Queen Grill & Chill provide seating and facilities for families with children?
Yes, they have seating, booster seats, high chairs, restrooms, and are family-friendly and welcoming to children, with wheelchair accessibility as well.
Is there a drive-thru option available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Can I order online or through a mobile app for Dairy Queen Grill & Chill?
Yes, you can place orders online via their order URL or download their app for exclusive deals and mobile ordering with rewards.
Which nearby businesses could I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby places include Pizza Hut and Peckers Bar & Grill for additional dining options, Rocky Vape Co for e-cigarettes and tobacco, and Idaho Sewing & Vacuum for arts and crafts shopping.
Are there medical services near Dairy Queen Grill & Chill in case of emergencies?
Yes, there are medical providers close by including Jacob Hall, MD, Jeffrey Weese, NP, Anne Patrice Burgess, MD, Saint Alphonsus medical center, and River City Surgical Center.
What family and childcare facilities are nearby Dairy Queen Grill & Chill?
Nearby childcare and preschool options include Overland Montessori, Leap Ahead Preschool, Five Mile Montessori, and Montessori Gardens park for family outings.
How can nearby transit or local businesses help me find and access Dairy Queen Grill & Chill?
Nearby landmarks such as the Wells Fargo ATM and Johnny's FitClub gym can be convenient points of reference, and having drive-thru and wheelchair accessible facilities ensures easy access to Dairy Queen Grill & Chill.