Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
867 reviews
5 stars
425
4 stars
191
3 stars
113
2 stars
50
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times and incorrect orders, leading to frustration with the service.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers expressing disappointment in the overall quality.
Staff Friendliness
Despite service issues, some customers praised the friendliness and helpfulness of the staff, highlighting positive interactions.
Cleanliness Concerns
Multiple reviews noted cleanliness issues within the restaurant, including dirty floors and unsanitary conditions.
Pricing Complaints
Customers frequently commented on high prices, feeling that the value did not match the quality of food received.
- KPKathryn Parker2 days ago1.0We had to wait forever for our food, which is fine... if the food was fresh. Our fries were hot but that's where the good ends. Our burgers were lukewarm at best and the bacon was raw. (For reference, you can find it in the parking lot by stall 3). For almost $45 this is insane.
- KJKeith JonesDec 29, 20251.0Asking for a tip before receiving food or service. Having to wait 20 mins for fresh fries is crazy.
- KBKristina BogleDec 21, 20251.0We haven't eaten here in a few years, but the quality and service seem to have declined. We went through the drive thru this evening and were asked to pull over.We waited for 15 minutes and when the food arrived it was room temp and fries were soggy. They forgot one of our blizzards so we waited even longer while staff tracked it down. We ordered 2 cheeseburgers and the buns were rubbery in texture. We also ordered 2 chicken tender combos for the kids. One of them had a tub of white sauce (possibly tartar sauce) and it had a lid, but there was a random lid in the box as well and there was white sauce all over the chicken tenders and fries. We spent $70 and most of the food was wasted. There are so many places to eat, do yourself a favor and eat elsewhere. I can say with certainty we won't be back.
- BHBob HapiukDec 20, 20252.0They completely screwed up my order. I asked for a cheeseburger and received a fish sandwich. I don't think I will be going back anytime soon.
- BSBenjamin StinsonDec 10, 20253.0Very kind! very quick! ……I ordered a chili dog in the drive through and they didn’t give me napkins … booo
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular business hours of Dairy Queen Grill & Chill in Boise?
Dairy Queen Grill & Chill is open from 10:30 AM to 9:30 PM Monday through Thursday, 10:30 AM to 11:00 PM on Friday and Saturday, and 10:30 AM to 10:00 PM on Sunday.
Where is Dairy Queen Grill & Chill located in Boise?
It is located at 10264 Overland Rd, Boise, ID 83709-1439, USA.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes and malts, and ice cream cakes.
Does Dairy Queen Grill & Chill provide seating and facilities for families with children?
Yes, they have seating, booster seats, high chairs, restrooms, and are family-friendly and welcoming to children, with wheelchair accessibility as well.
Is there a drive-thru option available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Can I order online or through a mobile app for Dairy Queen Grill & Chill?
Yes, you can place orders online via their order URL or download their app for exclusive deals and mobile ordering with rewards.
Which nearby businesses could I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby places include Pizza Hut and Peckers Bar & Grill for additional dining options, Rocky Vape Co for e-cigarettes and tobacco, and Idaho Sewing & Vacuum for arts and crafts shopping.
Are there medical services near Dairy Queen Grill & Chill in case of emergencies?
Yes, there are medical providers close by including Jacob Hall, MD, Jeffrey Weese, NP, Anne Patrice Burgess, MD, Saint Alphonsus medical center, and River City Surgical Center.
What family and childcare facilities are nearby Dairy Queen Grill & Chill?
Nearby childcare and preschool options include Overland Montessori, Leap Ahead Preschool, Five Mile Montessori, and Montessori Gardens park for family outings.
How can nearby transit or local businesses help me find and access Dairy Queen Grill & Chill?
Nearby landmarks such as the Wells Fargo ATM and Johnny's FitClub gym can be convenient points of reference, and having drive-thru and wheelchair accessible facilities ensures easy access to Dairy Queen Grill & Chill.