Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
816 reviews
5 stars
347
4 stars
207
3 stars
112
2 stars
49
1 star
101
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the ice cream and burgers, but there were complaints about inconsistent quality and incorrect orders.
Service Issues
Many reviews highlighted slow service, rude staff, and mistakes with orders, leading to a frustrating experience for several customers.
Atmosphere
The dining area was described as cozy, but some customers noted it was too cold and in need of renovation.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding portion sizes.
- JEJeff EdmundsonDec 13, 20253.0Hattie Faye said: Ice-cream was very, very, really good and my cheese burger was OK. Ada says: The food was really good, ice cream was delicious! However, they gave me my ice cream before my food! I would add that server did her job but didn't make us feel overly welcome. Evvy adds: The food was Really good, I love the fries! The ice cream was pretty melted and runny. Grandpa says: I thought it was nice. Perfect place to take the girls after their dance recital. The restroom was clean but "freezing" according to Ada. There was a nice Christmas tree up and the smaller than average dinning area had a cozy feel.
- EDErica DraperDec 2, 20255.0I love the service they were kind and sweet and there food
- RMRobyn MullinsNov 24, 20255.0Good
- TKTimo KötterNov 22, 20255.0Coming from Germany, I usually have to stick to McDonald's, Burger King and KFC when it comes to classic fast food chains. The cheeseburger and fries I had at this Dairy Queen yesterday, were superior in taste compared to what I get at home. Moreover, the service was very friendly.
- JSJerold “Jerry” SharpOct 25, 20255.0Excellent restaurant
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes from DQCakes.com.
What are the opening hours for Dairy Queen Grill & Chill in Boise?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and seating options available?
Yes, it offers both drive-thru service and seating, including high chairs for families.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location welcomes families and children, providing a family-friendly environment with amenities like restrooms and high chairs.
Can I order food online or use mobile deals at this Dairy Queen location?
Yes, you can place orders online through the Dairy Queen website and enjoy exclusive deals by downloading the Dairy Queen app.
What is the address and contact number for Dairy Queen Grill & Chill in Boise?
The address is 5711 Franklin Rd, Boise, ID 83705-1059, and the phone number is +1 208-343-0239.
Where can I find the Dairy Queen Grill & Chill social media or official website?
You can visit their website at https://www.dairyqueen.com/en-us/locations/id/boise/5711-franklin-rd/14880/ and their Facebook page at https://www.facebook.com/DQ14880/.
Are there any nearby dining options or food-related places close to Dairy Queen Grill & Chill?
Nearby food options include Tacos Mobile Primo (a Mexican food truck) and The Hood, which offers restaurant specialties and grocery items, making it convenient to explore local dining before or after your visit.
What nearby convenience stores or gas stations can customers find near Dairy Queen Grill & Chill?
Customers can find several nearby convenience stores and gas stations, such as Jacksons Food Stores, Shell, and IdaGo Convenience Store & Marathon Gas Station, perfect for fueling up or quick shopping trips before heading to Dairy Queen.
Are there any nearby specialty stores or shops close to Dairy Queen Grill & Chill?
Yes, nearby you can find specialty stores like Idaho Design Center for interior design and furniture, Augusto Fine Rugs for rugs, and Tawakal African Shop for specialty groceries and dining, which can enhance your local shopping experience.