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Dairy Queen Grill & Chill

3.8
(820 reviews)

Business Details

5711 Franklin Rd, Boise, ID
83705-1059, United States
(208) 343-0239
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
5711 Franklin Rd, Boise, ID
83705-1059, United States

Hours

Reviews

3.8
820 reviews
5 stars
348
4 stars
209
3 stars
112
2 stars
50
1 star
101

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the ice cream and burgers, but there were complaints about inconsistent quality and incorrect orders.

Service Issues

Many reviews highlighted slow service, rude staff, and mistakes with orders, leading to a frustrating experience for several customers.

Cleanliness and Atmosphere

The restaurant was noted for being clean and having a cozy atmosphere, though some customers mentioned it was too cold inside.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding portion sizes.
  • JW
    Jeremy Wade
    Feb 5, 2026
    4.0
    Fairly consistent we go here almost every week after appointments.
  • TD
    Trey Diercks
    Jan 26, 2026
    5.0
    No complaints, standard Dairy Queen
  • JE
    Jeff Edmundson
    Dec 13, 2025
    3.0
    Hattie Faye said: Ice-cream was very, very, really good and my cheese burger was OK. Ada says: The food was really good, ice cream was delicious! However, they gave me my ice cream before my food! I would add that server did her job but didn't make us feel overly welcome. Evvy adds: The food was Really good, I love the fries! The ice cream was pretty melted and runny. Grandpa says: I thought it was nice. Perfect place to take the girls after their dance recital. The restroom was clean but "freezing" according to Ada. There was a nice Christmas tree up and the smaller than average dinning area had a cozy feel.
  • ED
    Erica Draper
    Dec 2, 2025
    5.0
    I love the service they were kind and sweet and there food
  • TK
    Timo Kötter
    Nov 22, 2025
    5.0
    Coming from Germany, I usually have to stick to McDonald's, Burger King and KFC when it comes to classic fast food chains. The cheeseburger and fries I had at this Dairy Queen yesterday, were superior in taste compared to what I get at home. Moreover, the service was very friendly.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes from DQCakes.com.

What are the opening hours for Dairy Queen Grill & Chill in Boise?

The restaurant is open daily from 10:30 AM to 10:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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