Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
811 reviews
5 stars
344
4 stars
206
3 stars
111
2 stars
49
1 star
101
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, leading to frustration and dissatisfaction.
Food Quality
Mixed reviews on food quality, with some customers enjoying the ice cream and burgers, while others noted issues with freshness and incorrect items.
Customer Experience
Several reviews highlighted poor customer service experiences, including lack of acknowledgment from staff and feeling rushed during orders.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, feeling that the quality did not match the cost.
Positive Staff Interactions
Despite negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- TKTimo Kötter2 days ago5.0Coming from Germany, I usually have to stick to McDonald's, Burger King and KFC when it comes to classic fast food chains. The cheeseburger and fries I had at this Dairy Queen yesterday, were superior in taste compared to what I get at home. Moreover, the service was very friendly.
- JSJerold “Jerry” SharpOct 25, 20255.0Excellent restaurant
- KBKieran BoyesOct 4, 20251.0ordered a oreo, reese and only received an oreo
- RRRangeSep 29, 20252.0Slowest DQ in the valley by far. They take FOREVER to get Mobile orders out the door.
- MGMatthew GallagherSep 14, 20253.0Why do they ask for a tip? What service do they provide? It’s fast food.But just a heads up, if you don’t tip they will be rude and act entitled .
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes from DQCakes.com.
What are the opening hours for Dairy Queen Grill & Chill in Boise?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill have drive-thru and seating options available?
Yes, it offers both drive-thru service and seating, including high chairs for families.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location welcomes families and children, providing a family-friendly environment with amenities like restrooms and high chairs.
Can I order food online or use mobile deals at this Dairy Queen location?
Yes, you can place orders online through the Dairy Queen website and enjoy exclusive deals by downloading the Dairy Queen app.
What is the address and contact number for Dairy Queen Grill & Chill in Boise?
The address is 5711 Franklin Rd, Boise, ID 83705-1059, and the phone number is +1 208-343-0239.
Where can I find the Dairy Queen Grill & Chill social media or official website?
You can visit their website at https://www.dairyqueen.com/en-us/locations/id/boise/5711-franklin-rd/14880/ and their Facebook page at https://www.facebook.com/DQ14880/.
Are there any nearby dining options or food-related places close to Dairy Queen Grill & Chill?
Nearby food options include Tacos Mobile Primo (a Mexican food truck) and The Hood, which offers restaurant specialties and grocery items, making it convenient to explore local dining before or after your visit.
What nearby convenience stores or gas stations can customers find near Dairy Queen Grill & Chill?
Customers can find several nearby convenience stores and gas stations, such as Jacksons Food Stores, Shell, and IdaGo Convenience Store & Marathon Gas Station, perfect for fueling up or quick shopping trips before heading to Dairy Queen.
Are there any nearby specialty stores or shops close to Dairy Queen Grill & Chill?
Yes, nearby you can find specialty stores like Idaho Design Center for interior design and furniture, Augusto Fine Rugs for rugs, and Tawakal African Shop for specialty groceries and dining, which can enhance your local shopping experience.