Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
442 reviews
5 stars
195
4 stars
107
3 stars
41
2 stars
30
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported issues with order accuracy and long wait times, leading to frustration despite acknowledging the staff's friendliness.
Food Quality
While some customers enjoyed the ice cream and certain food items, many expressed dissatisfaction with the temperature and freshness of the food, citing cold or poorly prepared meals.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
Staff Performance
Though some staff members were praised for their friendliness and helpfulness, there were numerous complaints about rudeness and lack of professionalism among employees.
Operational Issues
Customers noted frequent problems with the restaurant being closed during posted hours and understaffing, which contributed to slow service.
- LRLori RamonaOct 18, 20255.0Felt like I was in a episode of stranger stranger things. Fun times. Foods so so
- JCJake CarignanOct 3, 20251.0Absolutely horrible business!! I'm sorry but you have posted times for your store and on Friday night with workers Visibly working and the lock the doors 45 min before the close time? Seriously? Absolutely disgusting services
- KSKevin SherwoodSep 25, 20255.0Love coming here for a treat after dinner. Staff is always friendly
- VWVickie WhitmoreSep 21, 20255.0Excellent food.
- ISIan SearleSep 17, 20252.0TL;DR: Frequent visits to this Dairy Queen have been disappointing due to repeated incorrect orders (missing items, wrong sauce) and long wait times—even for simple meals. Staff is kind, but service quality is consistently poor. I have been to this Dairy Queen multiple times as it is close and on my way home from work. However, I am very disappointed in the quality of the service. While the staff is nice and kind they often take my order wrong. I will ask for Buffalo sauce and not ranch in a 6 piece chicken strip basket but walk away with 3 chicken strips, ranch, and no toast.I don't often open the box until I get home to eat so I can't get it fixed in the moment. If I don't get a bad order the order takes longer. I have dined in and ordered a simple burger with a blizzard but took over 15 minutes to get my order. Other people had come in and gotten their order before me.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Boise?
Dairy Queen Grill & Chill in Boise is open Monday to Wednesday from 10:30 AM to 9:00 PM, and Thursday to Sunday from 10:30 AM to 9:30 PM.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes at Dairy Queen Grill & Chill.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, Dairy Queen Grill & Chill offers family-friendly amenities including booster seats, high chairs, outdoor seating, restrooms, and is wheelchair accessible.
Is there a drive-thru available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru service available for convenient ordering and pickup.
How can I place an order from Dairy Queen Grill & Chill for pickup?
You can place your pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/40393/.
Are there any mobile apps or deals available for Dairy Queen Grill & Chill customers?
Yes, you can download the Dairy Queen app for exclusive deals and mobile ordering and rewards.
What is the address and contact phone number for Dairy Queen Grill & Chill in Boise?
Dairy Queen Grill & Chill is located at 550 E Boise Ave, Boise, ID 83706-5116. You can contact them at +1 208-433-0985.
What nearby restaurants can I visit before or after my meal at Dairy Queen Grill & Chill?
Nearby, you can visit Siam Thai Restaurant and Thai Bistro for Thai cuisine, or Eastside Tavern if you prefer a bar setting.
Are there any nearby services for pet care near Dairy Queen Grill & Chill?
Yes, nearby pet care services include Dirty Paws pet groomer and Eastgate Pet Clinic veterinarian services.
What are some local recreational or sports facilities near Dairy Queen Grill & Chill?
Timberline Track and Field sports club and gym, as well as Yong-In Master Lee's Taekwondo gym, are close to Dairy Queen Grill & Chill for sports and fitness activities.