Dairy Queen Grill & Chill

3.7
446 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
550 E Boise Ave, Boise, ID
83706-5116, United States

Hours

Reviews

3.7
446 reviews
5 stars
196
4 stars
107
3 stars
41
2 stars
30
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service quality, leading to frustration.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or poorly prepared items.

Staff Friendliness

While some customers praised the kindness of the staff, others noted a lack of professionalism and poor customer service.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions and a need for better cleanliness in the restaurant.

Inconsistent Experience

Overall, customers expressed disappointment in the inconsistency of their experiences, with some enjoying their visits while others had negative encounters.
  • KN
    Karen Nagle
    2 days ago
    1.0
    Move her along already
  • LW
    Leslie Ward
    Jan 5, 2026
    5.0
    We ate at the Dairy Queen on Apple St. in Boise on 1/5/25 @5:30 pm. The young lady that helped us at the drive through was fabulous. She was friendly, fast, and knowledgeable. I am allergic to milk and she was able to steer me toward milk free options. She even read the ingredients on the fry sauce. We will definitely be back. Thank you to the young lady!
  • AB
    A B
    Dec 29, 2025
    1.0
    What a disappointment, Dairy queen used to be awesome. Came to this location and not only did we have to wait for 20 minutes in the drive thru, but we asked for gravy with the chicken, and extra gravy. They did not put any gravy in the box. Went inside to get the gravy, nd they said "oh, we dont have gravy today." They couldn't tell us that in the drive thru!?!? He said it would take 15 minutes to make the gravy and acted like that was somehow the end of the world. We were there at 7:50 if you wanted to check the cameras. Refused to give me a receipt so I have no way of leaving a review.
  • MM
    Mike
    Dec 7, 2025
    1.0
    Food and service is completely dead here it used to be my favorite place to go but never again and the health board need to check this place out
  • LR
    Lori Ramona
    Oct 18, 2025
    5.0
    Felt like I was in a episode of stranger stranger things. Fun times. Foods so so

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Boise?

Dairy Queen Grill & Chill in Boise is open Monday to Wednesday from 10:30 AM to 9:00 PM, and Thursday to Sunday from 10:30 AM to 9:30 PM.

What type of food and treats can I expect at Dairy Queen Grill & Chill?

You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes at Dairy Queen Grill & Chill.