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Brand Certified

Chipotle Mexican Grill

3.6
(425 reviews)

Business Details

7610 W State Street, Boise, ID
83714, United States
(208) 853-0853

About

Mexican Restaurant
Chipotle Garden City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7610 W State Street, Boise, ID
83714, United States

Hours

Reviews

3.6
425 reviews
5 stars
189
4 stars
85
3 stars
30
2 stars
30
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are inconsistent, with some praising friendly service while others report rudeness and unprofessional behavior.

Food Quality

Multiple reviews mention issues with food quality, including undercooked rice, poor portion sizes, and missing ingredients.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty prep areas and unclean dining spaces.

Operational Issues

Frequent complaints about being out of key ingredients and inconsistent service, with some customers unable to place in-store orders due to staffing shortages.
  • MM
    Mina Marovich
    Feb 2, 2026
    1.0
    Worst chipotle location on earth
  • JT
    Jane Taylor
    Jan 17, 2026
    5.0
    My friends and I stopped for dinner tonight and were treated very well by the staff. The young man with blond hair (tall) was so incredibly polite and kind. He had the nicest smile. The whole staff was so nice!!! Our food was really good. I don't normally post a ton of reviews but because the staff was so nice. I wanted people to know! Will be back soon!
  • RS
    Regan Smith
    Jan 17, 2026
    2.0
    I’ve been to this location multiple times and have never had an experience like I did today. I stopped in to grab a few sides for a taco night with friends, and the woman who took my order was incredibly kind and efficient. I ordered two large salsas and a large queso. She even mentioned to the person ringing me up that he could ring it as one salsa and one queso, which I appreciated but wasn’t expecting. Unfortunately, the experience quickly went downhill at the register. The employee ringing me up was loud and rude, saying, “Looks like three sides to me.” I was also under the impression that sides came with chips, and when I asked about it, he told me I didn’t get any because he “didn’t charge me for them.” I explained that I understood and simply thought chips were included, and I asked to purchase two large bags. He then shoved both bags of chips into an already overfilled bag, completely crushing them, and handed it to me without saying anything. When I asked if I could have chips that weren’t crushed, he just stared at me and didn’t respond. Thankfully, the night manager stepped in, completely fixed my order, and provided fresh chips. I’m very grateful the manager was there and handled the situation professionally. However, the interaction with the rude employee was extremely uncomfortable and disappointing. If that tall blonde employee is working, be prepared for a very harsh attitude. Unfortunately, if I see him working again, I’ll likely take my business elsewhere.
  • CC
    Colin Casey
    Dec 16, 2025
    5.0
    Cesar was outstanding. Extremely friendly, professional, and accommodating. He went out of his way to make sure everything was taken care of. Goat
  • RC
    Robin Cummings
    Nov 23, 2025
    4.0
    I really like Chipotle all around most of the time. Every so often the rice is under cooked and the meat is reeeeeally super salty. We still keep coming back despite it. The main thing that I have an issue with this chain over all is this appeal to organic pseudoscience. I get it that it's a marketing ploy. However, Organic farms still use pesticides and actually use more land than conventional.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Garden City serve?

Chipotle offers a customizable menu featuring Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill on West State Street in Boise?

Chipotle is open every day from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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