Business Details
About
Mexican Restaurant
Chipotle Garden City is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
419 reviews
5 stars
186
4 stars
84
3 stars
30
2 stars
29
1 star
90
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes, particularly when paying extra for ingredients.
Food Quality
Frequent complaints about undercooked rice, hard beans, and inconsistent ingredient quality were noted.
Customer Service
Reviews highlighted a lack of professionalism and rudeness from staff, with several customers reporting negative interactions.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Inconsistency
Customers reported inconsistent experiences with food quality and service, often feeling disappointed after previous visits.
- DDDavidOct 17, 20251.0Paid for extra chicken on a pickup order and didn’t even get a full normal portion. So tired of getting screwed on the portion sizes.
- BFBrad FrazierOct 13, 20255.05 stars because i love this place.. and also... Whoever prepped the bell peppers on 8/13/2025 @ 7:00 PM.. did you chop the entire pepper into 3 pieces? Ive almost choked 3 times trying to eat those gargantuan dorito chip sized things.. atleast chop them up into 8 pieces instead of 3. Love you long time. You're doing a great job. Just a little smaller please 🤏.
- RPR ParkerSep 24, 20251.0A few weeks ago I ordered 5 bowls from Chipotle. Our family has eaten at various locations for over 15 years. This is the first time I've ever filed a complaint with them. Out of the five bowls, three of them had rice so hard we couldn't eat them and had to throw them away. It was actually painful to chew! I emailed Chipotle and let them know. This was their response. No offer to compensate us or vouchers to try again. Just an "I'm sorry. What a bummer". I'm not complaining about a smaller serving of lettuce or meat. They were unedible. I I told them this is the last time I will ever eat at the restaurant. What a terrible policy! I thought it would be nice to let everyone else know their policy as well. 🫤 "Rachel, We take every customer comment we receive very seriously. I'm sorry this experience did not meet your expectations. Unfortunately, we cannot compensate every time an order isn't perfectly satisfying. We are always grateful to hear from customers trying to help us to improve, and I hope that your experiences with us turn around soon. Have a Burrito-ful day! Cheers, Reymark"
- NKNick KalinskiSep 21, 20251.0This was hands down the worst Chipotle experience I’ve ever had. The service was unbelievably rude and unprofessional from start to finish. My son’s quesadilla was burned the first time, and when they finally brought out the replacement, the employee slammed it down on our table with an attitude that was completely uncalled for. She kept an earbud in the entire time and glared at us throughout the interaction like we were inconveniencing her just by being there. Between the burned food, the glaring, and the absolute lack of respect, it was clear customer service is not a priority here. We will not be back. Absolutely terrible.
- MNMindy NicoleSep 14, 20251.0The dude made my burrito bowl with such tiny portions, you would think that he was paying for everybody's food today out of his own pocket. If i'm paying extra for the steak, I should actually get a whole spoonful of steak. They already nickel and dime for the guacamole and queso. The beans look like yesterday's beans. And the environment was pretty gross. So if I hadn't been so hungry, I would have I found somewhere else. $20 for a $10.00 meal.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Garden City serve?
Chipotle offers a customizable menu featuring Mexican cuisine such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill on West State Street in Boise?
Chipotle is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle Garden City provides both in-store pickup and delivery services.
How can I place an online order for Chipotle in Garden City?
You can order online via the Chipotle website at https://order.chipotle.com/ or through the Chipotle app available in the App Store.
Where is Chipotle Mexican Grill located in Boise?
The Chipotle Garden City location is at 7610 W State Street, Suite 110, Boise, ID 83714.
How can I contact Chipotle Mexican Grill in Garden City by phone or email?
You can call them at +1 208-853-0853 or email at ID.2783.GardenCity@chipotle.com.
Does Chipotle support any reward programs or special offers?
Yes, you can sign up for Chipotle Rewards to earn exclusive offers and free food.
Are there any restaurants near Chipotle where I can try different types of food?
Nearby, you can find Good Burger for American-style burgers, Jersey Mike's Subs for sandwiches, and Smashburger for more burger options, providing a variety of dining choices around Chipotle.
What nearby places could I visit for relaxation or wellness after eating at Chipotle?
After dining, you might visit Massage Envy - Boise North for massages or Biofuse IV and Ketamine Therapy for wellness treatments, both close to Chipotle.
Are there any shopping or entertainment options near Chipotle Mexican Grill in Garden City?
Yes, Walmart Garden City on W State St offers a range of shopping options, and Redbox kiosks nearby provide rental movies and games for entertainment.