Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Boise Towne Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
1,148 reviews
5 stars
602
4 stars
240
3 stars
95
2 stars
56
1 star
155
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked rice, chewy meat, and missing ingredients.
Portion Sizes
Many reviews highlighted small portion sizes, with customers frequently receiving less food than expected for the price.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor handling of orders.
Cleanliness
Several customers noted cleanliness issues in the dining area and restrooms, indicating a need for better maintenance.
Overall Experience
While some customers had positive experiences, many expressed disappointment and frustration with the service and food quality at this location.
AY
Anjee Young
4 days ago
5.0
Got the new chicken al pastor. Mix of sweet and spicy, and so good!!
RG
Roberto Garcia
Feb 22, 2026
5.0
The people that was working there was very positive and helpful in what to have
EE
Eric Edelfelt
Feb 15, 2026
1.0
Rushed us, messed up the order, second time we’ve gone and had poor customer service both times.
GP
Gabriel Perez
Jan 24, 2026
1.0
i went to get a bowl and this is what i got for almost $20 this is not right i wasn't goi g to say anything but come on man are you guys for real i asked for more but they said they would have to charge me more. come on do better. i would like something done about this b.s.
JC
Juan Cervantes
Jan 19, 2026
1.0
If your employees are gonna be doin something to my food. I suggest you fire them. They have some1 coming in on the side door. I pay for my food.
They shouldn't be missing with my food.!!!!!!! There I want my money back. From this day forward they shouldn't be doing something to people food.
There actions speak louder then words! Fire them!