Chipotle Downtown Boise is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported consistently small portion sizes, often feeling underwhelmed for the price paid.
Customer Service
Mixed reviews on customer service; while some employees were praised for friendliness, many customers experienced rudeness and poor service.
Food Quality
Food quality varied, with some customers enjoying the taste while others reported cold food, tough meat, and issues with freshness.
Operational Issues
Frequent complaints about being out of ingredients, incorrect orders, and slow service, indicating potential management and operational problems.
Cleanliness
Some customers noted cleanliness issues, including unsanitary conditions and concerns about food safety.
DD
Drew
Nov 17, 2025
5.0
11:30am November 17th 2025, never had a good experience here, whoever served me today should be a manager, trainer, and organizer, without her there I won’t go to that location.
BD
Bennett Dexter
Oct 22, 2025
2.0
I have been to 100 chipotles. This place has the smallest portions
RO
Ryan Ohara
Sep 27, 2025
1.0
They give me small portions, the old lady can’t wrap burritos properly and the guacamole wasn’t even mashed up properly. Do better
SG
Susan Goudie-Adams
Sep 23, 2025
5.0
Very fast and FRIENDLY, and they were extremely busy at the time I went in.
CM
California Medicine
Sep 15, 2025
5.0
I miss the honey chicken that they discontinued. The service at this chipotle was great. I hit them up about 7 minutes before closing and got zero attitude from the server and cashier.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Downtown Boise serve?
Chipotle Downtown Boise offers customizable Mexican menu options including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 305 S 6th St, Boise?
Chipotle Downtown Boise is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Downtown Boise offer pickup and delivery services?
Yes, they offer in-store pickup and delivery services for customer convenience.
Can I order Chipotle through a mobile app?
Yes, you can order using the Chipotle app available on the Apple App Store or order online via their website.
How can I contact Chipotle Mexican Grill in Downtown Boise?
You can reach them by phone at +1 208-901-3827 or email id.2259.DwtnBoise@chipotle.com.
Are there gift cards or catering services available at Chipotle Downtown Boise?
Yes, Chipotle Downtown Boise offers catering services and gift cards for purchase.
Is Chipotle Downtown Boise accessible for the LGBTQ community?
Yes, the location welcomes the LGBTQ community.
What nearby food options are available around Chipotle Downtown Boise?
Nearby food options include Panda Express for Chinese cuisine and MOD Pizza for pizza, offering great alternatives or additions to your meal.
Are there any nearby grocery or health food stores near Chipotle Downtown Boise?
Trader Joe's, a health food and grocery store, is located nearby for your shopping needs before or after dining at Chipotle.
What entertainment or recreational spots are close to Chipotle Downtown Boise?
You can visit Boise Brewing, a local brewery and pub, or enjoy indoor golf at Idapro Indoor Golf, both located close to Chipotle Downtown Boise.