Chipotle Downtown Boise is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported consistently small portion sizes, often feeling they did not receive value for their money.
Service Quality
Mixed feedback on service quality; while some employees were praised for friendliness, many reviews highlighted rude behavior and poor customer service.
Food Quality
While some customers enjoyed the taste of the food, there were multiple complaints about food being cold, improperly prepared, or causing illness.
Operational Issues
Frequent reports of being out of key ingredients, long wait times, and issues with online orders indicate significant operational challenges at this location.
SH
Susan H
Dec 6, 2025
5.0
Yum! Fresh food prepared just as you like it. Steak was good and fresh as were the grilled veggies.
The parking lot is Grinch sized though.
TT
Taylor Topor
Nov 29, 2025
2.0
Placed an order and when I got it delivered to me there were things added to my meal. I have a child who is a picky eater and meat was added to his plain cheese quesadilla. I got a bowl for my self and got NO beans because I am allergic and got a ton of black beans taking up majority of my bowl.
CF
Chad F
Nov 26, 2025
1.0
This is the worst Chipotle I've personally experienced. Do yourself a favor and eat literally anywhere else.
PK
Persis Kaabi
Nov 23, 2025
5.0
The portion of food way lees then TX . We are traveling and food wasn’t same as TX.
DD
Drew
Nov 17, 2025
5.0
11:30am November 17th 2025, never had a good experience here, whoever served me today should be a manager, trainer, and organizer, without her there I won’t go to that location.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Downtown Boise serve?
Chipotle Downtown Boise offers customizable Mexican menu options including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 305 S 6th St, Boise?
Chipotle Downtown Boise is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Downtown Boise offer pickup and delivery services?
Yes, they offer in-store pickup and delivery services for customer convenience.
Can I order Chipotle through a mobile app?
Yes, you can order using the Chipotle app available on the Apple App Store or order online via their website.
How can I contact Chipotle Mexican Grill in Downtown Boise?
You can reach them by phone at +1 208-901-3827 or email id.2259.DwtnBoise@chipotle.com.
Are there gift cards or catering services available at Chipotle Downtown Boise?
Yes, Chipotle Downtown Boise offers catering services and gift cards for purchase.
Is Chipotle Downtown Boise accessible for the LGBTQ community?
Yes, the location welcomes the LGBTQ community.
What nearby food options are available around Chipotle Downtown Boise?
Nearby food options include Panda Express for Chinese cuisine and MOD Pizza for pizza, offering great alternatives or additions to your meal.
Are there any nearby grocery or health food stores near Chipotle Downtown Boise?
Trader Joe's, a health food and grocery store, is located nearby for your shopping needs before or after dining at Chipotle.
What entertainment or recreational spots are close to Chipotle Downtown Boise?
You can visit Boise Brewing, a local brewery and pub, or enjoy indoor golf at Idapro Indoor Golf, both located close to Chipotle Downtown Boise.