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Brand Certified

Chipotle Mexican Grill

3.6
(854 reviews)

Business Details

305 S 6th St, Boise, ID
83702, United States
(208) 901-3827

About

Mexican Restaurant
Chipotle Downtown Boise is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
305 S 6th St, Boise, ID
83702, United States

Hours

Reviews

3.6
854 reviews
5 stars
372
4 stars
171
3 stars
73
2 stars
40
1 star
198

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers reported consistently small portion sizes, often feeling underwhelmed for the price paid.

Service Quality

While some reviews praised friendly service, many others highlighted rude staff and poor customer service experiences.

Ingredient Availability

Customers frequently noted that the location often runs out of key ingredients, leading to dissatisfaction with their orders.

Food Quality

Several reviews mentioned issues with food quality, including cold meals, stale chips, and concerns about freshness.

Operational Issues

Many customers expressed frustration with operational inefficiencies, including incorrect orders and long wait times.
  • BR
    Bhargavi Rajan
    2 days ago
    1.0
    Very disappointed with my experience at this location. The service and overall quality were not up to the mark, and it left a really bad impression. Unfortunately, I won’t be returning..
  • KH
    Katarina Hockema
    6 days ago
    3.0
    This Chipotle location is in my rotation of regular lunch spots and has proven to be a dice roll. Sometimes, portions are reasonable, if not generous, and service is realistically fast with it being a noon-1pm lunch rush. However, more often, I have had repeated experiences where I have received very stingy portions with subpar-quality ingredients. I understand that there is a need to conserve ingredients during a rush so that everyone can have a decent order, but honestly, if you're going to charge the same (inflated) price for a bowl, be as generous as possible. I'm not one to hold up a line when a preferred ingredient needs to be restocked, but I don't think it's unreasonable to go in expecting a decent selection of food. I find it very frustrating to be charged the same amount when, about half the time, I am not able to receive a decent portion of rice or fajita veggies in particular, if at all. Service is prompt and friendly and I certainly cannot blame them for following company protocol, but even amongst workers on the same line, I've witnessed issues with standardizing portion size and quality assurance. All in all, I like Chipotle and will likely continue to come here for lunch, but I would love to come without the expectation of being disappointed or underwhelmed with my meal.
  • CR
    Chris Russell
    Feb 17, 2026
    2.0
    My son enjoyed his slop bowl, so that was positive. I was told "sorry, no, we cant give out our ingredients" when I asked for a lime wedge to squeeze over our food...is that a company policy or? Not even an option to purchase a side? I was pretty surprised for a place that serves Mexican type food. Anyhow, my chips ended up being pretty stale but the spicy salsa was good!
  • GG
    Geo
    Feb 11, 2026
    1.0
    This chipotle sucks dude anytime you come here they are out of everything and they give you the worse portions sizes I swear..So annoying mannnn I just wanna leave the line most the time when they making my burritos sooo beat dude. Waste of money man
  • RG
    Ray Gord
    Jan 27, 2026
    1.0
    Tell me why I just got 2 pieces of chicken💔

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Downtown Boise serve?

Chipotle Downtown Boise offers customizable Mexican menu options including burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at 305 S 6th St, Boise?

Chipotle Downtown Boise is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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