Arby's

4.1
1167 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
989 N Milwaukee, Boise, ID
83704, United States

Hours

Reviews

4.1
1,167 reviews
5 stars
576
4 stars
309
3 stars
162
2 stars
55
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly and helpful staff, while others reported rude or unprofessional behavior from management.

Food Quality

Food quality was generally praised, with many customers enjoying the freshness and taste, though some reported issues with cold or poorly prepared items.

Cleanliness

The restaurant was often noted for its cleanliness, although there were occasional reports of dirty tables and sticky floors.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some customers appreciating the speed and friendliness, while others experienced long waits and incorrect orders.

Management Issues

Several reviews highlighted concerns about management behavior, particularly regarding how staff were treated in front of customers.
  • JH
    Joshua Hines
    Dec 12, 2025
    3.0
    It's fast food, so temper your expectations. But the service here was fast, friendly, and professional. Very clean dining room. The food was hot and fresh. You could tell it was made with care and not just thrown together.
  • DD
    D Day
    Nov 21, 2025
    4.0
    Love the sandwiches!
  • MS
    Mark Snyder
    Oct 5, 2025
    4.0
    I like there gyros! They weren't real friendly !
  • VL
    Victoria Lawson
    Oct 3, 2025
    5.0
    Went through the drive through today. I must have requested the wrong item, went back inside to get the correct sandwich & Max (and the whole crew) took care of me right away! Thanks so much. Great crew at this store ✨✨✨✨✨
  • ZM
    Zac M
    Sep 2, 2025
    2.0
    Lady at the drive thru was short and rude, I spent at least 15 minutes in the drive through and then received a sandwich with cold meat and not a single horsey sauce which was the only thing I requested.