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Arby's

4.1
(1174 reviews)
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Business Details

989 N Milwaukee, Boise, ID
83704, United States
(208) 672-8807
http://www.arbys.com/locations/us/id/boise/989-n-milwaukee/store-6972
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
989 N Milwaukee, Boise, ID
83704, United States

Hours

Reviews

4.1
1,174 reviews
5 stars
579
4 stars
311
3 stars
162
2 stars
56
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was hot, fresh, and well-prepared, although some experienced issues with cold items or incorrect orders.

Service Experience

While many praised the friendly and professional service, there were notable complaints about rude staff and unprofessional behavior from management.

Cleanliness

The restaurant was often described as clean, but there were instances of dirty tables and sticky floors reported by some customers.

Drive-Thru Efficiency

The drive-thru service was frequently highlighted as fast and efficient, although some customers experienced long waits or miscommunication.

Management Issues

Several reviews pointed out problems with management, including loud and inappropriate behavior, which negatively impacted the dining experience.
  • JE
    Juan Espinoza
    Feb 20, 2026
    2.0
    Today 2/20/2026 at 12:50pm , I went thru drive thru to order the $7.99 meal box that is advertised on the windows and when I pull up to drive thru the lady who was was taking orders started talking right away and she didn’t give me a chance to look at the menu, so then I told her I wanted to try the $7.99 chicken menu and right away she said they are out of stock and then she said in a rude way “ Can’t you see it says on the menu of out stock”. She was so rude the whole time I ordered. That lady shouldn’t be taking orders if she’s going to be rude to customers drive thru.
  • CS
    Chas Solomon
    Feb 19, 2026
    5.0
    Arby's is Arby's. Don't go there if you're on a diet... 😄
  • HN
    Hilary Noble
    Feb 9, 2026
    4.0
    Excellent fries and sandwich
  • RR
    R Reed
    Feb 4, 2026
    5.0
    Always good.
  • JH
    Joshua Hines
    Dec 12, 2025
    3.0
    It's fast food, so temper your expectations. But the service here was fast, friendly, and professional. Very clean dining room. The food was hot and fresh. You could tell it was made with care and not just thrown together.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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