Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for their orders, with some waiting over 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning cold, stale, or improperly prepared items.
Cleanliness
Multiple reviews pointed out cleanliness issues in the restaurant, including dirty tables and restrooms.
Customer Service
While some employees received praise for their friendliness, others were criticized for poor service and rudeness.
TY
Terry Young
Feb 23, 2026
1.0
Waited 15 mins on one egg mcmuffin meal and it was slow my egg McMuffin came with no egg I told them about it they said sorry didn't offer to replace it nor refund my money and laughed as they walked off! Worst service ever
ML
M L
Feb 12, 2026
1.0
Waited over 10 minutes, no food, and there were still a lot of people. Ahead of me. I couldn't even get a refund because no one works. The front anymore. So they got me for $13. And some change.
SG
S G
Jan 14, 2026
5.0
To the employee who made my 2 cheeseburgers with no bun but took the extra time to put the toppings and melt the cheese so its not messy! thank you! I ordered them today 01/14/26 at 5pm.
SP
Simone Phillips
Dec 29, 2025
5.0
Loved that the music was quiet and we could actually just relax and enjoy our meal. Got a quarter pounder with cheese and honestly was the best I’d ever had in any McDonald’s.
CR
Courtney Rios
Dec 7, 2025
1.0
If you’re passing through looking for a quick stop. DONT. waited 25 min for a happy meal! And when we asked about our order they said they gave it away? Yet once I started to get mad they threw a happy meal at us with stale food. What a joke. Would give 0 stars if I could