Since 1922, Broulim's has been committed to providing the very best products and world-class service to our customers. Charlie Broulim's vision has grown over the past 100 years, as we've expanded into new locations throughout Idaho and Western Wyoming. Currently, we have 12 store locations in Rigby, Rexburg, Montpelier, Driggs, St. Anthony, Soda Springs, Shelley, Afton, Alpine, Ammon, Thayne, and Malad.
Our success is attributed to our well-trained team members, who we consider our greatest asset. At Broulim's, we strive to provide the highest levels of customer service, quality, and value in the industry, and our team members are the driving force behind that mission.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.