McDonald's

2.8
196 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
1318 N 1st Ave, Winterset, IA
50273, United States

Hours

Reviews

2.8
196 reviews
5 stars
56
4 stars
23
3 stars
24
2 stars
19
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 20 minutes, even during off-peak hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and repeated mistakes on simple requests.

Cleanliness

The restaurant was often described as dirty, with reports of unclean tables, floors, and unsanitary conditions.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others noted rudeness and a lack of urgency among employees.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.
  • TS
    Terriann smith
    3 days ago
    5.0
    Quick service,
  • DD
    Dillon Duax
    Jan 3, 2026
    1.0
    Been here 20+ times since they’ve opened. Not a single time was my order made right OR fresh. Can come at any time of the day and expect messed up orders and hour old food. The WORST location in central Iowa by far!
  • MD
    Marti Doyle
    Dec 19, 2025
    1.0
    Don't bother going in to order here. It took over 20 minutes for our order to be brought out to us. This was at 8 pm at night on a Tuesday. If there had been anyone available, I would have canceled my order. If I'm going to wait that long for my food, I'm not going to go to a "fast food" place.
  • MC
    Mason Crabbs
    Dec 6, 2025
    1.0
    Probably one of the most unorganized, crappy fast food places around. Needs new management for sure
  • TP
    tiffany peterson
    Dec 5, 2025
    3.0
    Edit: I threw away my receipt so i can't leave a complaint on the website you provided bc i don't have the store number. I really wish businesses would address these things over Google instead of sending people to their website and never responding to them. I placed an order on the app and wait 20 minutes in line and then my order was missing something. For the love if you are the manager on duty your job should be spot checking all orders going out thru the driver thru. We go thru the drive thru bc we don't want to get out of our car. 2 people walked in bc their orders were wrong when I was walking out. Smh

Frequently Asked Questions About McDonald's

What are the regular opening hours for dine-in at McDonald's in Winterset, IA?

McDonald's in Winterset is open for dine-in from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it stays open until 1:00 AM.

During what hours is the drive-thru service available at this McDonald's?

The drive-thru is open from 5:00 AM until midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.