McDonald's

3.6
1217 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
235 Evans St E, Williamsburg, IA
52361, United States

Hours

Reviews

3.6
1,217 reviews
5 stars
456
4 stars
268
3 stars
192
2 stars
99
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Staff Attitude

While some staff were noted as friendly and cheerful, many reviews highlighted rude or dismissive behavior from employees.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant and restrooms, with complaints about dirty tables and floors.

Food Quality

Several customers expressed dissatisfaction with cold or poorly prepared food, including incorrect orders and undercooked items.

Customer Experience

Many customers felt ignored or unvalued, with complaints about lack of acknowledgment and poor communication from staff.
  • PP
    Pete
    3 days ago
    3.0
    No customer service... No receipt Do they reference the table # or ticket # or the plastic number that you pick up? NONE of these show up on progress screen. Maybe I should just eat at home. Or do I need to bring my own eggs .?
  • AW
    Aaron Wheeler
    Nov 15, 2025
    1.0
    Close to 20 minutes in drive-thru, but still wasn't able to place order. People coming & going through lobby the entire time. Definitely not fast food
  • JC
    jacke chan
    Nov 10, 2025
    1.0
    WORST MCDONALD'S EVER IF YOUR TRAVELING I RECOMMENDED YOU DIFFERENT MCDONALD'S OR SOMETHING ELSE!!!! UNLESS YOU TRY IT YOUR SELF U ARE GOING TO REGRET IT 100%!!!! YOUR WELCOME
  • KH
    Ken Hartwell
    Nov 4, 2025
    2.0
    Getting lip from staff for picking up food i already paid for thru app. Ordered n paid for food thru app in parking lot only to find out at door lobby closed? Walked thru drive thru to get order only to be told how lucky I was to get the food I paid for? What is this world coming too? Geeez
  • OJ
    Obrien J
    Oct 30, 2025
    1.0
    The wait was to long 20 mintues and then tell a person I will be with u in a mintue and come over five mintues later. Will not be eating here again this place is the worst place ever never coming back

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Williamsburg, IA?

McDonald's in Williamsburg, IA is open daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Fridays and Saturdays.

Does this McDonald's location have a drive-thru service?

Yes, McDonald's in Williamsburg offers a drive-thru service daily from 5:00 AM to 11:00 PM, with extended hours until 1:00 AM on Fridays and Saturdays.