Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Tropical Smoothie Cafe
160 Jordan Creek Parkway, West Des Moines, IA
50266, United States
Hours
Reviews
4.6
222 reviews
5 stars
173
4 stars
25
3 stars
8
2 stars
9
1 star
7
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary significantly, with some praising friendly and helpful staff, while others report rudeness and poor handling of complaints.
Smoothie Quality
Smoothies are generally well-received, with many customers enjoying their taste and size, though some have noted inconsistencies in quality and sweetness.
Food Consistency
Food quality appears to be hit or miss, with some customers enjoying their meals while others report issues with freshness and presentation.
Cleanliness
There are mixed reviews regarding cleanliness, with some customers noting dirty conditions in the food preparation areas.
Online Ordering
The online ordering system has received criticism for being confusing and not user-friendly, leading to issues with order accuracy.
- JBJonathan BeckerNov 16, 20252.0I had a surprisingly negative experience during what was meant to be a quick stop after a long day on a very special weekend. Instead of being greeted with the usual friendliness I’ve come to expect, I was met with dismissal, as if serving me was an inconvenience. I serve locally, so I asked about the location’s service discount. The response I received was, “Do you really want it?” That comment alone made the entire interaction uncomfortable and unnecessary. I had ordered both a smoothie and a sandwich, but once the smoothie was handed over, I was abruptly told, “Go have a nice day,” with no acknowledgment of the rest of my order. Overall, it felt disrespectful and unprofessional. I hope this location provides better training on customer service and how to treat those who support and serve in the community.
- AKAshley KopplinOct 17, 20252.0Whoever was in charge on Friday the 17th needs to know how to speak to customers. She was very rude. Probably won’t come back into this one. And maybe smile every once in awhile in you’re in customer service
- MBMichelle BSep 4, 20255.0I've ordered from Tropical Smoothie Cafe before, it's always perfect 👌🏾. Today I stopped in (pickup order). Staff is friendly and welcoming. I ordered the apple pie Smoothie, it was phenomenal 😋. I will definitely order this one again. Highly recommend.
- SSSherry SheetsJul 6, 20255.0Love the smoothies
- MBMayuri BorseJun 9, 20253.0I felt this is little over hyped.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the typical opening hours for dine-in service at Tropical Smoothie Cafe in West Des Moines?
The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe, and what are the delivery hours?
Yes, delivery is available daily. Delivery hours are 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 8:00 AM to 8:30 PM on Sunday.
What types of food and beverages can I expect at Tropical Smoothie Cafe?
The cafe specializes in fresh, made-to-order smoothies, wraps, flatbreads, bowls, and offers options such as gluten-free, vegan, and healthy meals including breakfast, lunch, dinner, and snacks.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, and Visa.
Does Tropical Smoothie Cafe offer curbside pickup or in-store pickup?
Yes, Tropical Smoothie Cafe offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Is Wi-Fi available for customers at Tropical Smoothie Cafe?
Yes, free Wi-Fi is available at the cafe.
Are there any nearby places where customers can visit before or after eating at Tropical Smoothie Cafe?
Customers can visit nearby places like Profile Plan for nutrition advice, Club Champion for golf equipment, or Teriyaki Madness for additional dining options.
How can I use nearby transit or local amenities to find Tropical Smoothie Cafe?
While specific transit stations are not listed, Tropical Smoothie Cafe is located at 160 Jordan Creek Parkway, West Des Moines, near amenities like Sweetwaters Coffee & Tea and Oscar Nail Bar, which can serve as landmarks for navigation.
What other restaurants or cafes are close to Tropical Smoothie Cafe for variety?
Nearby options include Teriyaki Madness (Asian cuisine), Sweetwaters Coffee & Tea for coffee and light bites, Krispy Kreme for donuts and coffee, and Jimmy John's for sandwiches.