Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1570 22nd Street in West Des Moines. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Several reviews mentioned issues with food quality, including cold, undercooked, or poorly prepared items.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including unpleasant odors and dirty restrooms.
Long Wait Times
Multiple reviews indicated long wait times for food, both in-store and for delivery orders.
SF
sam fox
4 days ago
1.0
AI kiosk took our order, and the cooks didn't fulfill the order properly. I feel like I wouldve gotten everything I had paid for if a real person had taken my order.
JM
Jessica Manning
Nov 9, 2025
1.0
The worst experience i have ever had 25 min. To get food when we were the only ones in the building serived 4 people thru drive thru before I got up and asked for cups to get drinks then watch the cook smile and act like she was gona drop the food after 25 min. Of waiting for two orders no im sorry not even eye contact will never return
LM
Lilly Marlow
Nov 1, 2025
1.0
If I could give this location a zero star and still be able to give a review i would. They are incredibly sloppy here and they clearly don’t know customer service. The past 3 times I have been at this location I have waited 30+ minutes for an order I placed 10 minutes prior to even showing up. Meanwhile they aren’t half as busy as any other restaurant, never in my life have I ever waited as long as I have here.
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zanna
Oct 26, 2025
1.0
If i could rate this place a zero or even negative i would. I mean i was told to wait 10 minutes for my doordash order and i waited over an hour. All the people there are SO disrespectful. yelling and rolling their eyes. Im not one to judge or get mad but when youre yelling at me and lying to my face saying it’ll be ready within 10 minutes and i wait an hour and dont even get a drink for the wait THAT is unacceptable. I would check those cameras and see who was working that night shift on October 25th 2025. i mean absolutely unacceptable behavior and customer service. They also told me Doordash orders are not their ‘priority.’ excuse me its an ORDER… if anything i get hell from the customers because of the wait time… and most of the time the orders arent even correct!! Check the people you want to hire and reconsider that. Totally nuts.
RM
Rebecca Mast
Oct 23, 2025
1.0
Worst taco bell experience. They messed up two out of the four items in my order and there were only two other people in the restaurant. I checked my order before walking back out to my car after reading reviews about order mess-ups and sure enough, it was wrong. Workers are incredibly careless…. One of them in the kitchen yelled “I hate it here” when we walked in and started blasting music. Hope they find something else to do in life that they actually enjoy.