Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.2
1,373 reviews
5 stars
777
4 stars
357
3 stars
108
2 stars
42
1 star
89
What are people saying?
AI-generated from recent customer reviews
Food Quality
Overall, customers praised the burgers and fries, with many describing them as delicious and well-prepared, though some noted issues with portion sizes and cooking quality.
Service
Customer service experiences varied widely; while some reviews highlighted friendly and welcoming staff, others reported rude or unhelpful interactions.
Cleanliness
The restaurant was generally described as clean and well-maintained, contributing positively to the dining experience.
Pricing
Many customers found the prices to be on the higher side, with some expressing that the cost did not match the quality of the food.
Order Accuracy
Several customers experienced issues with incorrect orders, leading to dissatisfaction and frustration.
- JJJimmy2 days ago4.0Understaffed and so so food
- JDJon D6 days ago5.0Pricey but really good. BBQ burger and Smash Tots is the way to go!
- DTDennis TesdellOct 14, 20255.0Clean, nice building, fast service, eat in, carry out and even delivery. Friendly service. Nice option for people who like and eat "fast food."
- TGTheresa GirardiOct 4, 20254.0Food wait was 15 minutes.
- EREric RochaSep 20, 20253.0Solid, overpriced a bit, zombie burger better
Frequently Asked Questions About Smashburger
What kind of food does Smashburger serve?
Smashburger offers smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger in West Des Moines?
Smashburger is open daily from 11:00 AM to 10:00 PM for dine-in and from 11:30 AM to 9:30 PM for delivery.
Does Smashburger offer delivery and takeout options?
Yes, Smashburger provides delivery and takeout services, and you can order through their website or app.
Where is Smashburger located in West Des Moines?
Smashburger is located at 1821 22nd St., Suite 106, West Des Moines, IA 50266.
Does Smashburger have options for vegetarians and children?
Yes, Smashburger offers vegetarian options and has a children's menu available.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrances, parking, seating, and restrooms to accommodate all guests.
Can I pay with mobile NFC or credit/debit cards at Smashburger?
Yes, Smashburger accepts payments via mobile NFC, credit cards, and debit cards; cash is not required.
What nearby financial services can I visit near Smashburger?
Nearby financial services include Advance America and H&R Block, which are convenient if you have errands before or after dining at Smashburger.
What other dining options are close to Smashburger?
Close to Smashburger, you can find Eat Thai for Asian cuisine and Friedrichs Coffee for cafe options, ideal for a meal or coffee break around your visit.
Are there any community or wellness centers near Smashburger?
Yes, the Vet Center provides community support, and Ervin Family Chiropractic offers chiropractic services nearby, useful if you want to visit local facilities during your trip.