Panera Bread

Reviews

• AP

  Anna St. Petersen

  Jan 4, 2026
  3.0
  First off, the food was great and honestly tasted better than expected for how busy the restaurant was. The place seemed very stressful for the workers, but most of them were joking around and working as a team, while making food, which actually made the experience more enjoyable. It was nice to see them powering through such a rush together! Unfortunately, my only issue was with the employee working the register. Around 11:45 am- 12 pm a young woman- early 20’s with long brown hair in a braid, tall, and seemed to be a manager with a green shirt on, who took my order. From the beginning, she seemed irritated and annoyed with both me and my kids. When I asked if there was a kids’ sandwich with turkey and cheese, she responded, “So you mean a kids turkey and cheese?” in a very rude tone. I tried to brush it off and be understanding, knowing how busy it was. What really bothered me was what happened next. A gentleman stepped up beside me to ask about a DoorDash order. The order wasn’t ready yet, and when he calmly asked how much longer it might take, she rolled her eyes, raised her voice, and said, “I don’t know!” before walking away. When he asked for her name, she ignored him completely—while I was still in the middle of placing my order. I truly tried to be patient and understanding, but the behavior was upsetting and came across as very unprofessional. I know everyone has stressful days, especially in customer service, but basic courtesy goes a long way, especially when dealing with families and customers who are trying to be respectful.
• CB

  Charli Bassett

  Dec 18, 2025
  1.0
  It was horrible it was an older lady with short dark hair she was so rude and I will not be back if she’s working she should be fired. That’s all I have to say about my horrible experience at this location.
• TF

  Timothy Francis

  Dec 6, 2025
  2.0
  Food was good. What was not good was the wait - 25 minutes between order and food pickup on a half sandwich and cup of soup.
• WJ

  Walter Jankowski

  Oct 26, 2025
  1.0
  Took them 30 minutes to get a bagel and cup of Mac and cheese. They forgot the cream cheese so they couldn’t get it right even with all that time. The bagel and cream cheese were nothing special… I expect more from a place with Bread in the name.
• KK

  Katelyn

  Oct 20, 2025
  1.0
  This was, without a doubt, the worst Panera experience I've ever had—and it left me $15.00 poorer. I visited this location on October 11th. I waited 15 minutes just to order and then an astonishing 45 minutes more for a simple mac and cheese and soup order. After an hour of waiting, I asked for a refund, but the employee couldn't find a manager, forcing me to leave without my money or my food. Getting a refund has been a nightmare: I called with no answer, went back the next day with no manager available, and even called corporate over a week ago. The corporate rep said someone would call me back, but I've heard nothing. To top it off, an employee I spoke to admitted that this kind of situation is, unfortunately, common here. I am still owed $15.00

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