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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.8
(797 reviews)

Business Details

(515) 440-1523

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread West Des Moines is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
6740 University Avenue, West Des Moines, IA
50266, United States

Hours

Reviews

3.8
797 reviews
5 stars
369
4 stars
195
3 stars
82
2 stars
46
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unhelpful staff, leading to frustration.

Food Quality

While some enjoyed the food, many criticized the lack of flavor, portion sizes, and inconsistencies in menu items.

Cleanliness

Multiple reviews highlighted dirty bathrooms and unclean dining areas, raising concerns about overall hygiene.

Staff Attitude

Several customers noted unfriendly or unengaged staff, impacting their overall experience.

Pricing Concerns

Many reviews mentioned that prices are high relative to the quality and portion sizes of the food.
  • RK
    Ron K
    Feb 16, 2026
    5.0
    Great service, clean area, nice seating options. Just wish they would bring back a couple more flavors for cream cheese.
  • RR
    Ryq
    Feb 11, 2026
    4.0
    It is exactly what you would expect from a Panera Bread these days. The food is good, hot and fresh. There are not enough staff. They try and remedy this, by having a place orders online, or on their kiosks. For those of us who are not fans of this method, it is lacking.
  • KS
    Kati Silliman
    Jan 31, 2026
    1.0
    Ordered drive-through on the website. I pull up to the drive-through and they don’t have my order. Apparently it was pushed to rapid pick up, which I didn’t even know existed because I have never been there. When I clicked on order drive-through, I assumed it would be through the drive-through. After handing me my food, they made me go in just to make my own hot tea after being very rude and condescending at the drive-through. I then go to start eating my food and my soup has leaked everywhere because they didn’t even put the lid on all the way.
  • JE
    Josh E.
    Jan 27, 2026
    4.0
    Good place for breakfast!
  • PP
    PM
    Dec 31, 2025
    2.0
    ZERO flavor in the breakfast sandwich w egg and bacon. Very disappointing! Do better. Bagels need improving. Horrible quality. Pricey.

Frequently Asked Questions About Panera Bread

Does Panera Bread in West Des Moines accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours for Panera Bread West Des Moines?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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