McDonald's

3.5
1223 reviews
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Business Details

1530 22nd St, West Des Moines, IA
50266, United States
(515) 226-8357
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1530 22nd St, West Des Moines, IA
50266, United States

Hours

Reviews

3.5
1,223 reviews
5 stars
401
4 stars
294
3 stars
214
2 stars
118
1 star
196

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times in the drive-thru, often exceeding 20 minutes.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Mixed reviews on staff behavior, with some praising friendliness while others reported rudeness and lack of professionalism.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh items while others received cold or poorly prepared food.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.
  • CM
    Chaparro Martínez
    4 days ago
    1.0
    Very bad service, they where too rude to me and they didn’t even get my order right and when I told them they got mad and they didn’t wanted to change my drink to the one that I order
  • KK
    Kelly
    Jan 5, 2026
    1.0
    If I could give this place zero stars, I would. Service is horrible, never get the orders correct, and the managers are very rude and disrespectful, especially the gm. Do not recommend. Zero stars.
  • CF
    Chris F
    Dec 18, 2025
    1.0
    Whenever I come here they always make you pull around the corner or find a parking spot because they already have too many people waiting. Maybe they should just figure out how to make the food within the allotted time.
  • ZK
    Zack Killen
    Dec 18, 2025
    2.0
    Always missing the limited-time items I usually come to this location because it’s convenient, but it’s getting frustrating that they never seem to have the limited-time items. I see the ads for new sandwiches or specialty drinks, but whenever I try to order them here, I'm told they aren't participating or are already out of stock. The regular menu is fine and the service is standard, but if you’re specifically looking for a new promo item, you’re better off trying a different spot.
  • JB
    Justin Bopp
    Dec 14, 2025
    1.0
    One word describes this establishment. Abysmal. Every time I have gone through the drive through my order takes at least 15 minutes. While I wait, I get to watch 10+ drive through orders come out before mine and watch the hopeless staff go car to car asking everyone what they ordered. The manager ended up asking me three times what my order was. Then when she brought it out it was wrong, so I wait some more for the missing item. Upon opening up our food one sandwich had the wrong meat and one was missing cheese.
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Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 1530 22nd St, West Des Moines, IA?

McDonald's is open daily from 5:00 AM to 11:00 PM for dine-in service.

When is the delivery service available at this McDonald's location?

Delivery is available every day from 5:00 AM to 11:30 PM.