Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,214 reviews
5 stars
399
4 stars
294
3 stars
215
2 stars
115
1 star
191
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
Staff Attitude
Mixed feedback on staff friendliness; some employees were praised for their helpfulness, while others were noted for being rude or dismissive.
Cleanliness and Safety
The restaurant was generally described as clean, but there were serious concerns about safety issues, such as exposed wires.
- MSM S1 day ago4.0Good food. Not sure why they made us pull around the side but stop doing that. No one was behind us. We actually would have had no wait if we just sat there at the window either. Cause as soon as we pulled around someone popped out with our food. In any event. The food tasted good like I always remembered. Haven't been to a McDs in years.
- GWGeoff Warmouth6 days ago4.0Best fries around, usually quick to get thru the drive up
- COCraig OlsonNov 12, 20255.0Super people working behind the counter- and the place is spotless.
- ASAshley SkinnerOct 31, 20253.0I love McDonald's. Always have. But I found a piece of HAIR in my burger. Sadly, I couldn't say anything because I used DoorDash for it. The hair was black and straight. I thought it was my hair, but it was definitely in the burger 🍔. Sadly, I won't be coming back to this specific area, but I will go to others. Just not this one.
- MMMichael MarchOct 21, 20251.0This store needs trained on the English language and the menu. I order a steak bagel with extra sauce every week. Not 1 single time in 3 years and im not jocking 3 years they have never gave me extra sauce. But im the type that doesn't complain but I just noticed there charging me $0.33 that's $51.50 over 3 years I want my money back
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 1530 22nd St, West Des Moines, IA?
McDonald's is open daily from 5:00 AM to 11:00 PM for dine-in service.
When is the delivery service available at this McDonald's location?
Delivery is available every day from 5:00 AM to 11:30 PM.
What are the drive-thru hours for this McDonald's?
The drive-thru is open daily from 5:00 AM to midnight (12:00 AM).
Does this McDonald's location offer mobile ordering and same-day delivery options?
Yes, this McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
Payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I use the McDonald's app to place orders at this location?
Yes, you can order through the McDonald's App available on iOS and Android platforms.
What services and amenities does this McDonald's provide?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where is this McDonald's located and how can I contact them?
The address is 1530 22nd St, West Des Moines, IA 50266, USA. You can call them at +1 515-226-8357.
Are there any nearby fitness centers if I want to work out before or after visiting McDonald's?
Yes, Gold's Gym is a nearby fitness center where you can work out before or after your visit to McDonald's.
Can I visit any nearby attractions after dining at McDonald's?
Yes, Historic Valley Junction is a nearby plaza you might enjoy visiting after your meal at McDonald's.
If I need to send a package or mail something after eating at McDonald's, where can I go nearby?
There are UPS Access Point locations nearby for courier and shipping services.