Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert ShopKrispy Kreme
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme West Des Moines.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
2.9
216 reviews
5 stars
73
4 stars
26
3 stars
15
2 stars
17
1 star
85
What are people saying?
AI-generated from recent customer reviews
Product Availability
Customers frequently reported that the store was out of various donut types, including popular flavors, leading to disappointment.
Quality Issues
Many reviews highlighted that the donuts were stale, cold, or not fresh, with some customers expressing dissatisfaction with the filling in filled donuts.
Customer Service
Feedback indicated that customer service was inconsistent, with some staff being friendly while others were reported as rude or unhelpful.
Operational Problems
Customers experienced issues with the store's hours, including being closed unexpectedly or not opening on time, causing frustration.
Cleanliness and Atmosphere
Some reviews praised the cleanliness of the store and the friendly atmosphere, although this was overshadowed by product and service issues.
- KKKelly2 days ago5.0Wanted to get the special edition Charlie Brown Christmas 🎄 donuts, but a few were sold out. They were very fresh, just made a few hours ago.
- KSKelly Spears2 days ago1.0Been to this location many times for my gma as she is elderly and cant go herself constantly out of donuts even if just opened gave this place multiple times ALWAYS out of almost the whole menu i wont ever give this location a dime and it deserves to close horrible bussiness practices
- KCKyl CabbageNov 25, 20255.0Woo Hoo!! Great doughnuts!
- JWJ WilliamsOct 21, 20251.0Twice in the past three days I have stopped by the Jordan Creek Krispy Kreme location. No product..zero donuts for sale. I waited five minutes calling out for an employee and nothing! I returned to my car and saw a female employee come out front. I returned to ask her why they are open with zero product to sell? She was robotic in her responses to me. What has happened to Krispy Kreme? This location should be closed if they have no product to sell. One day it was 11:00 am and today 1:00 pm. Zero donuts in the entire store. I should have taken a photo of the entire empty shelves. I would give this location zero stars if possible.
- HGHeather GordenOct 8, 20254.0Glazed donuts were excellent. Cake batter filled were disappointing. One donutvhad hardly any filling. Frosting takes away from the filling. They run out of the theme donuts right away.
Frequently Asked Questions About Krispy Kreme
What are the regular business hours for Krispy Kreme in West Des Moines?
Krispy Kreme in West Des Moines is open daily from 6:00 AM to 9:00 PM, with extended hours until 10:00 PM on Fridays and Saturdays.
When is the drive-through at Krispy Kreme open?
The drive-through is open from 6:00 AM to 9:00 PM every day, with extended hours until 10:00 PM on Fridays and Saturdays.
What are the delivery hours for Krispy Kreme?
Delivery is available daily from 6:15 AM to 2:45 PM.
During what hours can I pick up my order at Krispy Kreme?
Order pickup is available daily from 6:00 AM to 2:45 PM.
Does Krispy Kreme offer any special treats on Sundays?
Yes, Sundays feature Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries.
What payment options are accepted at Krispy Kreme?
Krispy Kreme accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there free parking available near Krispy Kreme?
Yes, free street parking and a free parking lot are available near Krispy Kreme.
What are some nearby places I can visit when I come to Krispy Kreme?
Nearby places include Star Nail Lounge for nail and waxing services, Jimmy John's sandwich shop, and Buffalo Wild Wings for a casual dining experience.
Are there other coffee shops near Krispy Kreme where I can visit?
Yes, you can also visit Starbucks and Sweetwaters Coffee & Tea Jordan Creek, both conveniently located nearby.
Are there medical facilities close to Krispy Kreme if I need health services?
Nearby health facilities include UnityPoint Clinic - Express urgent care, several doctors' offices such as Whitney Vogt, PA-C, and Rosalee Mares Fernandez, PA-C.