Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme West Des Moines.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
2.9
213 reviews
5 stars
71
4 stars
25
3 stars
15
2 stars
17
1 star
85
What are people saying?
AI-generated from recent customer reviews
Product Availability
Customers frequently reported that the store was out of various donuts, including popular flavors, leading to disappointment.
Quality Issues
Many reviews highlighted that the donuts were often stale, cold, or lacked filling, which detracted from the overall experience.
Customer Service
Feedback indicated that staff were often unhelpful or rude, with several customers expressing frustration over poor service and lack of apologies for mistakes.
Operational Hours
Numerous complaints were made about the store being closed during advertised hours or running out of products early in the day.
Cleanliness and Atmosphere
Some customers appreciated the cleanliness and modern feel of the store, noting friendly staff in certain instances.
- JWJ WilliamsOct 21, 20251.0Twice in the past three days I have stopped by the Jordan Creek Krispy Kreme location. No product..zero donuts for sale. I waited five minutes calling out for an employee and nothing! I returned to my car and saw a female employee come out front. I returned to ask her why they are open with zero product to sell? She was robotic in her responses to me. What has happened to Krispy Kreme? This location should be closed if they have no product to sell. One day it was 11:00 am and today 1:00 pm. Zero donuts in the entire store. I should have taken a photo of the entire empty shelves. I would give this location zero stars if possible.
- HGHeather GordenOct 8, 20254.0Glazed donuts were excellent. Cake batter filled were disappointing. One donutvhad hardly any filling. Frosting takes away from the filling. They run out of the theme donuts right away.
- CLChris LittlefieldSep 27, 20251.0Do not go to this location. Did not have classic glazed donuts that were preordered. Manager with bad attitude and did nothing to try to make things right. Go to the Clive location or Dunkin’ Donuts.
- LDLori DriscollSep 18, 20252.0We no longer have Krispy Krene in our area so I was thrilled to find one close to our hotel. We purchased a raspberry filled donut, a mini strawberry and mini regular cake donut. Very disappointing. Normally their donuts melt in your mouth. The mini strawberry was very artificial tasting and the mini regular donut was just blah. The raspberry filling was good but the donut itself was nothing like I remember. What has happened to your donuts??
- ABAngie “Noni” BrighamSep 17, 20251.0Stale donuts. Instead of placing them in my order they were old enough for the garbage. Pumpkin spice donuts were too heavily coated in icing I guess to cover up how not fresh they were.
Frequently Asked Questions About Krispy Kreme
What are the regular business hours for Krispy Kreme in West Des Moines?
Krispy Kreme in West Des Moines is open daily from 6:00 AM to 9:00 PM, with extended hours until 10:00 PM on Fridays and Saturdays.
When is the drive-through at Krispy Kreme open?
The drive-through is open from 6:00 AM to 9:00 PM every day, with extended hours until 10:00 PM on Fridays and Saturdays.
What are the delivery hours for Krispy Kreme?
Delivery is available daily from 6:15 AM to 2:45 PM.
During what hours can I pick up my order at Krispy Kreme?
Order pickup is available daily from 6:00 AM to 2:45 PM.
Does Krispy Kreme offer any special treats on Sundays?
Yes, Sundays feature Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries.
What payment options are accepted at Krispy Kreme?
Krispy Kreme accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there free parking available near Krispy Kreme?
Yes, free street parking and a free parking lot are available near Krispy Kreme.
What are some nearby places I can visit when I come to Krispy Kreme?
Nearby places include Star Nail Lounge for nail and waxing services, Jimmy John's sandwich shop, and Buffalo Wild Wings for a casual dining experience.
Are there other coffee shops near Krispy Kreme where I can visit?
Yes, you can also visit Starbucks and Sweetwaters Coffee & Tea Jordan Creek, both conveniently located nearby.
Are there medical facilities close to Krispy Kreme if I need health services?
Nearby health facilities include UnityPoint Clinic - Express urgent care, several doctors' offices such as Whitney Vogt, PA-C, and Rosalee Mares Fernandez, PA-C.