Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Famous Chicago-style deep dish pizza right in your neighborhood. Visit us for a family-friendly atmosphere and delicious food or order your meal online for pickup or delivery.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.1
2,021 reviews
5 stars
1,202
4 stars
314
3 stars
181
2 stars
111
1 star
213
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the attentive and friendly service provided by staff, particularly highlighting servers like Haze and Amanda M.
Food Quality
While some customers enjoyed the deep dish pizza, others found it overcooked, overpriced, or of low quality, with mixed reviews on other menu items.
Wait Times
Several reviews mentioned long wait times for food, especially for deep dish pizza, which can take up to 45 minutes or longer.
Atmosphere
The restaurant's atmosphere received mixed feedback, with some enjoying the vibe while others found it uncomfortable or lacking in character.
Customer Service Issues
There were reports of poor customer service experiences, including delays in service and issues with online orders.
- RPRacheall Petite2 days ago5.0Amanda Wk was amazing from the start. She came to our table took our order and kept checking on us will we waited for our food. Amanda MK provided quality service and when we asked her a question about our order she went to her manager and they made me a personal pan pizza to take home. The Greek salad was delicious and we drove from Omaha NE to have pizza. My son and I will return to have pizza again ♥️♥️♥️. Racheall and Christopher
- GPGenna Paul4 days ago1.0Placed an order for delivery and the order never ended up coming. I had called and they had informed me it had been on the way after an hour being late. Their solution was remaking the pizza and having us wait again. Don’t recommend doing delivery.
- BKBobby Kahn4 days ago1.0Worst experience ever! I came in to get take out pizza. They were having a very awkward staff meeting in the restaurant airing grievances. They then told me one of my pizzas had an issue so they were going to remake and the pics are what they sent me home with! BURNT! And when I called the customer service was not good! I got told I don’t understand what a Tavern styIe pizza is! I grew up in Chicago where it was invented! I got a refund but will never go again! The staff meeting alone was a reason to not go again!
- CMCody Meester5 days ago5.0Haze C did an excellent job! She was very attentive to myself and the other patrons. She was considerate, proactive, and prompt with all aspects of my dining experience. I travel for work and eat out weekly, she is one of the best and you are lucky to have her on the team!
- JWJoseph WillsNov 2, 20255.0Outstanding. Here visiting from Oregon and was so excited to see Des Moines of all places having Chicago deep dish. My wife and I stopped in for dinner late on a Sunday night and had an awesome experience. The service was top notch. The pizza was exceptional. This was all on our wedding anniversary of all times and while here visiting family having some health issues, so it was really just what we needed. Jack and Emily were so sweet and attentive too. We even got some frozen deep dish pizzas to take back to Iowa falls for family to enjoy.
Frequently Asked Questions About Giordano's
What type of pizza is Giordano's known for?
Giordano's specializes in Chicago Style Deep Dish Pizza, famous for its stuffed deep-dish preparation.
What are the operating hours of Giordano's in West Des Moines?
Giordano's is open Monday to Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.
Does Giordano's offer delivery or takeout services?
Yes, Giordano's provides dine-in, takeout, and delivery services to accommodate your preferences.
Can I order Giordano's pizza online?
Yes, you can order online for pickup or delivery via their official ordering link.
Is Giordano's family-friendly and accessible?
Yes, Giordano's offers a family-friendly atmosphere with a children's menu, wheelchair accessible entrance, and high chairs available.
Does Giordano's serve any desserts or coffee?
Yes, Giordano's serves desserts and coffee to complement your meal.
Where is Giordano's located and how can I contact them?
Giordano's is located at 120 Jordan Creek Parkway, West Des Moines, IA 50266. You can call them at +1 515-650-2058.
What nearby dining options are available around Giordano's?
Nearby dining options include BRAVO! Cucina Italiana for Italian cuisine and Buffalo Wild Wings for wings and casual fare, offering great places to visit before or after your meal at Giordano's.
Are there any nearby spots for entertainment near Giordano's?
Nightmare at Jordan Creek is a nearby bar providing entertainment options close to Giordano's, ideal for after-dinner drinks or a night out.
What other services and shops are close to Giordano's that customers might find useful?
Close by are services like US Cellular Authorized Agent for phone needs, Amy's Hallmark Shop for gifts, and YogaSix West Des Moines for fitness, making it convenient to combine errands or activities with your visit to Giordano's.