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Giordano's

4.2
(2299 reviews)

Business Details

(515) 650-2058
https://giordanos.com/locations/west-des-moines

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantGiordano's
Famous Chicago-style deep dish pizza right in your neighborhood. Visit us for a family-friendly atmosphere and delicious food or order your meal online for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Giordano's
120 Jordan Creek Parkway, West Des Moines, IA
50266, United States

Hours

Reviews

4.2
2,299 reviews
5 stars
1,436
4 stars
336
3 stars
189
2 stars
114
1 star
224
  • KC
    Karla Costello
    4 days ago
    5.0
    Haze went above and beyond! She had so many tables going on and was running her butt off! A drink was always filled and she was always there if you needed something! You need more employees like her!!!
  • GC
    Grant Copic
    Mar 8, 2026
    2.0
    Not to say names but the guy with dreads he doesn't speak clearly at all. And he is very slow. It took us 40 mins to get one singular thin crust pizza. And the table behind us had the same server. It took them 20 minutes or so to get a tiny bowl of blue cheese. Keep in mind it isn't busy at all.
  • CW
    Chad Weldon
    Mar 6, 2026
    5.0
    My server Haze was absolutely amazing, easy to talk to, very polite and was quick with everything we asked for!! I highly recommend Haze and Giordano’s to everybody, by far the best pizza around and with great service from people like Haze it’s a no brainer!!! So delicious nothing was left. Thank you Haze and Giordano’s!!!
  • SW
    S W
    Feb 28, 2026
    4.0
    Love eating the pizza here. So delicious. Staff seemed to not really know what was going on or care. Wait time was long as to be expected but, not so much at 2pm when it’s not a peak time. Our waiter Carson seemed out of it, which I get. We all have our days, but just fake it until you make it. I was happy he came and checked on us a few times though and was friendly.
  • SR
    Sarah Reha
    Feb 22, 2026
    1.0
    I normally just move on when I have a bad experience at a restaurant but this one warrants a review. I honestly don’t see this place lasting more than a year since there were not many tables in there apart from ours. We had a decent sized group (7 adults/2 teenagers and 4 little kids) at 12:30. We did make a reservation since we figured it would be busier. Our server did not seem like she knew what was going on. Drinks took a while to get (only soda/tea) and some were wrong. She also had the filthiest fingernails ever. So gross. The food took forever to come out. Around an hour after ordering the first 2 dishes came out, A tiny personal pizza and a kids plate, then about 14 minutes later a few more came out. Finally the final came out, the persona pan pizza was done before we got the second set of food. Numerous times our drinks were empty and refills were done 2-3 at a time. I had chicken Parmesan and the chicken was dry and for breaded chicken, it didn’t have much breading on it. The spaghetti wasn’t bad but nothing remarkable. One salad didn’t even come out until she was reminded about it 30 minutes later. Lasagna was said to have tasted like Stouffer’s. The chicken Alfredo seemed to be the one large portioned plate. The place looks clean from a distance but most up high dusting hasn’t been done in quite a while. Definitely will never come back.

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