Five Guys

4.1
1704 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 455 S. 64th Street in West Des Moines is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
455 S. 64th Street, West Des Moines, IA
50266, United States

Hours

Reviews

4.1
1,704 reviews
5 stars
893
4 stars
384
3 stars
189
2 stars
101
1 star
137

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the burgers and fries, but many found them overpriced and some reported issues with blandness or greasiness.

Service Experience

While some reviews praised the friendly and helpful staff, others reported poor service, including unengaged employees and order mistakes.

Pricing Concerns

A significant number of customers expressed dissatisfaction with the high prices, feeling that the quality did not justify the cost.

Cleanliness and Atmosphere

The restaurant was often described as clean, but some customers noted that the atmosphere could be loud and uninviting.
  • AS
    Andy Smith
    Dec 12, 2025
    4.0
    Just alright around great place for a bugger and some delicious frys
  • DG
    Darson Grantham
    Dec 4, 2025
    2.0
    They close at 10pm, we order st 9:30 then ask for a shake at 9:40… they told me they are closed …. So no shake is available Listen I understand punching a clock but at least punch out when you actually close instead of 20 mins early.
  • SH
    Sydney Hunt
    Nov 22, 2025
    5.0
    Highly recommend, very good food and amazing staff. They were extremely helpful and beyond nice. Will be coming again just because the service was so good! And I love the fries
  • ES
    Erica Stohls
    Oct 19, 2025
    4.0
    Good burger. Really loud inside restaurant.
  • CM
    Clayton Maris
    Oct 19, 2025
    5.0
    Always hits. Love their burgers and fries

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.