Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 455 S. 64th Street in West Des Moines is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally enjoyed the burgers and fries, but many found them overpriced and some reported issues with blandness or greasiness.
Service Experience
While some reviews praised the friendly and helpful staff, others reported poor service, including unengaged employees and order mistakes.
Pricing Concerns
A significant number of customers expressed dissatisfaction with the high prices, feeling that the quality did not justify the cost.
Cleanliness and Atmosphere
The restaurant was often described as clean, but some customers noted that the atmosphere could be loud and uninviting.
AS
Andy Smith
Dec 12, 2025
4.0
Just alright around great place for a bugger and some delicious frys
DG
Darson Grantham
Dec 4, 2025
2.0
They close at 10pm, we order st 9:30 then ask for a shake at 9:40… they told me they are closed …. So no shake is available
Listen I understand punching a clock but at least punch out when you actually close instead of 20 mins early.
SH
Sydney Hunt
Nov 22, 2025
5.0
Highly recommend, very good food and amazing staff. They were extremely helpful and beyond nice. Will be coming again just because the service was so good! And I love the fries
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in West Des Moines accept reservations?
No, Five Guys at 455 S. 64th Street in West Des Moines does not accept reservations.
What are the operating hours for Five Guys in West Des Moines?
Five Guys is open Monday to Wednesday from 11:00 AM to 9:00 PM, Thursday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does this Five Guys location offer delivery?
Yes, Five Guys in West Des Moines offers delivery with hours generally from 11:00 AM to 8:30 PM on weekdays and Sundays, extending to 9:30 PM on Thursdays through Saturdays.
Can I customize my order at Five Guys West Des Moines?
Absolutely! You can customize your burger with more than 250,000 combinations and choose from over 1,000 milkshake options.
What payment options are accepted at this Five Guys location?
Five Guys accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does Five Guys West Des Moines have a kids' menu or facilities for children?
Yes, the location welcomes children, offers children's menus, has high chairs, and has wheelchair accessible restrooms and entrances.
How can I order food from Five Guys West Des Moines online?
You can order online through their website at https://order.fiveguys.com/location/west-des-moines/menu or use the Five Guys app available on iOS and Android.
Are there other dining options near Five Guys in West Des Moines?
Yes, nearby restaurants include McAlister's Deli, Panda Express, Chick-fil-A, NYC Pizza Cafe, and Starbucks, giving customers plenty of choices for meals before or after visiting Five Guys.
If I’m visiting Five Guys, what nearby stores can I shop at?
Nearby retail stores include DXL Big + Tall for menswear, Mattress Firm for bedding needs, Sephora for beauty products, Kohl's department store, and Trader Joe's for groceries.
Is there convenient transit or banking near Five Guys at 455 S. 64th Street?
Yes, customers can access nearby banking services at Union State Bank, and mobile phone stores like UScellular are also close by, making it convenient for errands along with your meal.