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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(420 reviews)

Business Details

(515) 446-2158
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Des Moines, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8950 University Ave, West Des Moines, IA
50266, United States

Hours

Reviews

3.7
420 reviews
5 stars
198
4 stars
69
3 stars
45
2 stars
25
1 star
83
  • JH
    Jeff Hoffmann
    Feb 15, 2026
    1.0
    This is the worst Dunkin I have ever been to. We got our donuts and never got our Coffees. Had to go up to counter and ask. They had no clue what we ordered. Gave them receipt and the worker went and made it of course wrong. No sorry just says "I wasn't making Coffees it's not my fault". This was the worst customer service ever. I will also say the tables and eating area needs cleaned. I was able to see there were only two clean tables. This again was the worst experience I have ever had at a Dunkin. Only positive thing was the donuts. I would suggest you focus on providing a GREAT experience for your customers. I guess you would need to care about your customers though.
  • EM
    Eleanor McGuire
    Jan 29, 2026
    1.0
    i think it actually took me a whole week to get hash browns
  • AM
    Ariana Morrow
    Jan 18, 2026
    1.0
    ordered a sausage egg and cheese croissant with no egg, got it the first time with egg so they took the sandwich back and physically took the egg off and put a cold slice of cheese on there. We went inside to get a new sandwich and my new sandwiches sausage was still partially frozen/cold
  • RR
    Robert
    Jan 12, 2026
    2.0
    Not good coffee at all. I’m being nice on this review and edited my prior draft. It’s just not even remotely good. Threw it away and went to Starbucks
  • HB
    Heather Berg
    Jan 2, 2026
    5.0
    The cashier was very kind and offered a great morning coffee suggestion. Definitely returning. I am glad I used Google maps to find the location as the outside sign was not on. Thank you ladies for a great start to the morning.

Frequently Asked Questions About Dunkin'

What are Dunkin's regular hours of operation in West Des Moines, IA?

Dunkin' in West Des Moines, IA is open daily from 4:30 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified March 08, 2026Yext Knowledge Graph
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