Brand Certified
Dunkin'
3.7(420 reviews)
Certified by Dunkin' • Mar 08, 2026
Business Details
8950 University Ave, West Des Moines, IA
50266, United States
Certified by Dunkin' • Mar 08, 2026
(515) 446-2158
Certified by Dunkin' • Mar 08, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 08, 2026
About
Certified by Dunkin' • Mar 08, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Des Moines, IA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 08, 2026
Hours
Certified by Dunkin' • Mar 08, 2026
Reviews
3.7
420 reviews
5 stars
198
4 stars
69
3 stars
45
2 stars
25
1 star
83
- JHJeff HoffmannFeb 15, 20261.0This is the worst Dunkin I have ever been to. We got our donuts and never got our Coffees. Had to go up to counter and ask. They had no clue what we ordered. Gave them receipt and the worker went and made it of course wrong. No sorry just says "I wasn't making Coffees it's not my fault". This was the worst customer service ever. I will also say the tables and eating area needs cleaned. I was able to see there were only two clean tables. This again was the worst experience I have ever had at a Dunkin. Only positive thing was the donuts. I would suggest you focus on providing a GREAT experience for your customers. I guess you would need to care about your customers though.
- EMEleanor McGuireJan 29, 20261.0i think it actually took me a whole week to get hash browns
- AMAriana MorrowJan 18, 20261.0ordered a sausage egg and cheese croissant with no egg, got it the first time with egg so they took the sandwich back and physically took the egg off and put a cold slice of cheese on there. We went inside to get a new sandwich and my new sandwiches sausage was still partially frozen/cold
- RRRobertJan 12, 20262.0Not good coffee at all. I’m being nice on this review and edited my prior draft. It’s just not even remotely good. Threw it away and went to Starbucks
- HBHeather BergJan 2, 20265.0The cashier was very kind and offered a great morning coffee suggestion. Definitely returning. I am glad I used Google maps to find the location as the outside sign was not on. Thank you ladies for a great start to the morning.
Frequently Asked Questions About Dunkin'
What are Dunkin's regular hours of operation in West Des Moines, IA?
Dunkin' in West Des Moines, IA is open daily from 4:30 AM to 7:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers delivery and curbside pickup services.
What new holiday drinks are available at Dunkin'?
You can enjoy the new Cookie Butter Cloud Latte, and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the Berry Sangria Refresher during the holiday season.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both the Apple App Store and Google Play Store for a fast grab-and-go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch meals at this West Des Moines location.
What are some specialties offered at Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru available at the Dunkin' on University Ave?
Yes, this Dunkin' location has a drive-thru for customer convenience.
What nearby restaurants can I visit before or after Dunkin'?
Nearby restaurants include El Guapo's Tequila + Tacos, Pho Shobu, and Teriyaki House West Des Moines, great options to explore for Mexican, Vietnamese, sushi, or Japanese food near Dunkin'.
What nearby facilities are available for fitness and wellness near Dunkin'?
Fitness and wellness options nearby include The U gym and Power Life Yoga Barre Fitness yoga studio for workouts before or after grabbing your coffee.
Are there any nearby community services or medical facilities close to Dunkin'?
Yes, nearby community and medical facilities include Fresenius Kidney Care West Des Moines, Iowa Council of Health Care Assistants, and Waukee Area Christian Services.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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