Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in West Des Moines? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 4825 E P True Parkway Ste 109.
Numerous reviews highlighted poor customer service, including unprofessional behavior from staff and lack of accountability for mistakes.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and unsatisfactory responses when addressing these problems.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving burnt or poorly prepared pizzas, while others praised the taste and freshness.
Delivery Issues
Several reviews mentioned problems with delivery, including long wait times, incorrect deliveries, and lack of communication regarding order status.
Positive Experiences
Despite the negative feedback, some customers expressed satisfaction with their orders, highlighting friendly staff and timely service at times.
PO
Pamela Offer
Nov 17, 2025
5.0
Love everything here people are super friendly.
CS
Christian Smith
Oct 29, 2025
1.0
Lied to me telling me the person who ordered it never checked in I watched them check in they just missed and instead of owing it they lied so 1 star shame on the staff 6:50 pm on Oct 29 2025
RG
Rodda “Moon man” Gatha
Oct 25, 2025
1.0
🚫 Bad Experience Alert – Domino’s Store #1722
I placed an order to feed my family tonight, and the driver showed up at the door. He admitted that he accidentally left part of my order — the soda — in the car. He said he’d be right back up with it… instead, he drove off.
I immediately called the store (Domino’s #1722), and the first person who answered asked if I wanted to “add it as credit.” I said absolutely not — I ordered a soda and I want what I paid for. What am I supposed to drink, water?
Then another person got on the phone, and I explained again that I paid for the soda and never received it. The lack of accountability and professionalism was unbelievable.
This is hands down one of the most unprofessional and poorly managed Domino’s locations I’ve ever dealt with. Do better.
#CustomerExperience #Dominos #UnprofessionalService #DoBetterDominos
JD
Joy D.
Oct 18, 2025
1.0
The customer service was terrible ,I ordered a pizza after working all day and expected it to be what I paid for ,when I called because they left off a topping and I told the man there was no chicken the man told me "sometimes we shred the chicken to where you can't see it" calling me a liar for one and for two he lied himself. I don't appreciate being lied to and being called a liar , when I asked for his name ,he refused to give it. My service and my friends and family will be going elsewhere.
MM
Marvin McMartianPants
Oct 17, 2025
3.0
Pizza place messed up our order. When we called they told my wife sometimes they shred the chicken up so small you can't see It. Edited: Higher up and smarter manager has dealt with the issue.
What are the delivery hours for Domino's Pizza in West Des Moines?
Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I pick up my order directly at Domino's Pizza? If so, what are the hours?
Yes, you can pick up your order from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
What types of pizzas does Domino's offer at the West Des Moines location?
They offer Specialty Pizzas and allow you to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.
Does Domino's Pizza in West Des Moines offer contactless delivery options?
Yes, they provide no contact delivery services along with standard delivery and curbside pickup.
What payment options are accepted at Domino's Pizza in West Des Moines?
They accept various payment methods including cash, credit cards (Visa, Mastercard, American Express, Discover), Apple Pay, Android Pay, PayPal, Bitcoin, Afterpay, Klarna, and more.
Where is Domino's Pizza located in West Des Moines?
The restaurant is located at 4825 E P True Parkway, Ste 109, West Des Moines, IA 50265.
Are there any nearby fitness centers if I want to stay active before enjoying my Domino's pizza?
Yes, nearby fitness centers include 9Round Fitness, MF2 Training, The Sandlot, The Exercise Coach - West Des Moines, and Kosama West Des Moines, offering a range of gym and training options.
Can I visit a spa near Domino's Pizza after my meal?
Absolutely, Z & L Spa offers massage, reflexology, and other spa services close to Domino's, perfect for a relaxing visit after enjoying your pizza.
Are there other dining options close to Domino's in West Des Moines?
Yes, nearby dining options include Taco Hangover, Pelican Post Bar & Grille, Saints Pub and Patio, TaKo Tex Mex + Korean BBQ, and Pelican Post for a variety of cuisines.
Does Domino's Pizza in West Des Moines offer vegetarian dishes?
Yes, Domino's serves vegetarian dishes to accommodate different dietary preferences.