Domino's Pizza

3.4
401 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in West Des Moines? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 4825 E P True Parkway Ste 109.

Location

Domino's Pizza
4825 E P True Parkway, West Des Moines, IA
50265, United States

Hours

Reviews

3.4
401 reviews
5 stars
191
4 stars
43
3 stars
24
2 stars
20
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unprofessional behavior from staff and lack of accountability for mistakes.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and unsatisfactory responses when addressing these problems.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving burnt or poorly prepared pizzas, while others praised the taste and freshness.

Delivery Issues

Several reviews mentioned problems with delivery, including long wait times, incorrect deliveries, and lack of communication regarding order status.

Positive Experiences

Despite the negative feedback, some customers expressed satisfaction with their orders, highlighting friendly staff and timely service at times.
  • PO
    Pamela Offer
    Nov 17, 2025
    5.0
    Love everything here people are super friendly.
  • CS
    Christian Smith
    Oct 29, 2025
    1.0
    Lied to me telling me the person who ordered it never checked in I watched them check in they just missed and instead of owing it they lied so 1 star shame on the staff 6:50 pm on Oct 29 2025
  • RG
    Rodda “Moon man” Gatha
    Oct 25, 2025
    1.0
    🚫 Bad Experience Alert – Domino’s Store #1722 I placed an order to feed my family tonight, and the driver showed up at the door. He admitted that he accidentally left part of my order — the soda — in the car. He said he’d be right back up with it… instead, he drove off. I immediately called the store (Domino’s #1722), and the first person who answered asked if I wanted to “add it as credit.” I said absolutely not — I ordered a soda and I want what I paid for. What am I supposed to drink, water? Then another person got on the phone, and I explained again that I paid for the soda and never received it. The lack of accountability and professionalism was unbelievable. This is hands down one of the most unprofessional and poorly managed Domino’s locations I’ve ever dealt with. Do better. #CustomerExperience #Dominos #UnprofessionalService #DoBetterDominos
  • JD
    Joy D.
    Oct 18, 2025
    1.0
    The customer service was terrible ,I ordered a pizza after working all day and expected it to be what I paid for ,when I called because they left off a topping and I told the man there was no chicken the man told me "sometimes we shred the chicken to where you can't see it" calling me a liar for one and for two he lied himself. I don't appreciate being lied to and being called a liar , when I asked for his name ,he refused to give it. My service and my friends and family will be going elsewhere.
  • MM
    Marvin McMartianPants
    Oct 17, 2025
    3.0
    Pizza place messed up our order. When we called they told my wife sometimes they shred the chicken up so small you can't see It. Edited: Higher up and smarter manager has dealt with the issue.

Frequently Asked Questions About Domino's Pizza

What are the delivery hours for Domino's Pizza in West Des Moines?

Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Can I pick up my order directly at Domino's Pizza? If so, what are the hours?

Yes, you can pick up your order from 10:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.