Business Details
About
Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen (Treat)
2020 Grand Ave Ste 100, West Des Moines, IA
50265-4201, United States
Hours
Reviews
4.3
474 reviews
5 stars
302
4 stars
97
3 stars
35
2 stars
14
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and rude service, with some praising the staff while others experienced poor customer interactions.
Product Consistency
Many customers expressed dissatisfaction with the quality and consistency of their orders, particularly with blizzards being poorly mixed or lacking toppings.
Operational Issues
Frequent complaints about the lobby being closed, long wait times, and limited food options were noted, leading to frustration among customers.
Cleanliness
Some reviews highlighted cleanliness in the serving area, while others raised concerns about hygiene issues.
- CRCameron Reid1 day ago5.0Great service and great ice cream! I will be back!
- EEEarl Edds1 day ago1.0The amount of time I spent at the menu waiting to be waited on was ridiculous just to spend twice as long at the window! I was the only customer. Do Dairy Queens not do the hold it upside down thing with the ice cream anymore? It's a good thing, because the blizzard I got would have fallen to the ground, which is where it belonged. I almost threw up, bitter and it started to sting the end of my tongue. That was a wasted $15 gift card.
- RBRon BarkerJan 5, 20265.0Great ice cream, server was extremely kind.
- JMJennifer MorrisJan 4, 20261.0Sllowwwwwww
- RMRefreshing MariniJan 3, 20265.0The Twist Cone is my favorite
Frequently Asked Questions About Dairy Queen (Treat)
What types of desserts does Dairy Queen (Treat) specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, ice cream cones, frozen novelties, and offers ice cream cakes via DQCakes.com.
Where is Dairy Queen (Treat) located?
It is located at 2020 Grand Ave Ste 100, West Des Moines, IA 50265-4201, USA.
What are the operating hours of Dairy Queen (Treat)?
Open Monday to Saturday from 11:00 AM to 9:00 PM and Sunday from 12:00 PM to 9:00 PM.
Does Dairy Queen (Treat) offer drive-thru service?
Yes, Dairy Queen (Treat) has a drive-thru service for convenient ordering and pickup.
Is the Dairy Queen (Treat) location family-friendly?
Yes, the location is family-friendly and suitable for kids, with seating and outdoor seating available.
Can I order online or use a mobile app for deals at Dairy Queen (Treat)?
Yes, you can order online for pickup or use their mobile app to access exclusive deals and rewards.
Which nearby businesses can I visit after enjoying treats at Dairy Queen (Treat)?
Nearby you can visit China Garden for Chinese cuisine, or Celebrations Party & Rental for party supplies, both great complements to your visit.
Is there parking and easy access to Dairy Queen (Treat) if I come from nearby stores?
Yes, Dairy Queen (Treat) has drive-thru service and outdoor seating, making it easily accessible if you're visiting nearby places like American Home Sales or Fiesta Mexican Restaurant.
Are there any nearby medical or wellness services near Dairy Queen (Treat)?
Yes, Meyer Chiropractic and Performance is close by if you want to combine a health visit with a sweet treat.
What nearby entertainment options are available near Dairy Queen (Treat)?
You can visit Tallgrass Theatre Co, a nearby community theatre, for entertainment before or after your Dairy Queen visit.