Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
Location
Dairy Queen (Treat)
2020 Grand Ave Ste 100, West Des Moines, IA
50265-4201, United States
Hours
Reviews
4.3
469 reviews
5 stars
299
4 stars
97
3 stars
35
2 stars
14
1 star
24
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers generally praised the friendly and quick service, though some reported rude interactions and inconsistent order accuracy.
Product Availability
Many customers expressed frustration over the unavailability of menu items, particularly the twist ice cream machine being out of order for an extended period.
Order Accuracy
There were multiple complaints about incorrect orders and insufficient toppings in Blizzards, leading to dissatisfaction among customers.
Cleanliness
The establishment was noted for its cleanliness, with some reviews highlighting the clean serving area.
Drive-Thru Efficiency
The drive-thru service was often described as fast and efficient, although long wait times were reported during busy periods.
- TYTori YunggebauerNov 10, 20251.0No other customers around. Took 20 minutes for 2 people to get 3 simple blizzards done.
- DLDiane LunsfordOct 20, 20254.0My granddaughter and I had a fun treat. The staff was friendly and quick to serve us.
- PWP.J. WubbenaSep 30, 20255.0Great ice cream and great service.
- AMAustin MooreAug 9, 20255.0Great customer service!
- ITIzzy TempletonAug 9, 20251.0Not sure why they refuse to replace/fix the twist ice cream machine. Literally been close to 6mo ago when it initially broke. Seemingly prideful about NOT having fixed the machine when asked.
Frequently Asked Questions About Dairy Queen (Treat)
What types of desserts does Dairy Queen (Treat) specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, ice cream cones, frozen novelties, and offers ice cream cakes via DQCakes.com.
Where is Dairy Queen (Treat) located?
It is located at 2020 Grand Ave Ste 100, West Des Moines, IA 50265-4201, USA.
What are the operating hours of Dairy Queen (Treat)?
Open Monday to Saturday from 11:00 AM to 9:00 PM and Sunday from 12:00 PM to 9:00 PM.
Does Dairy Queen (Treat) offer drive-thru service?
Yes, Dairy Queen (Treat) has a drive-thru service for convenient ordering and pickup.
Is the Dairy Queen (Treat) location family-friendly?
Yes, the location is family-friendly and suitable for kids, with seating and outdoor seating available.
Can I order online or use a mobile app for deals at Dairy Queen (Treat)?
Yes, you can order online for pickup or use their mobile app to access exclusive deals and rewards.
Which nearby businesses can I visit after enjoying treats at Dairy Queen (Treat)?
Nearby you can visit China Garden for Chinese cuisine, or Celebrations Party & Rental for party supplies, both great complements to your visit.
Is there parking and easy access to Dairy Queen (Treat) if I come from nearby stores?
Yes, Dairy Queen (Treat) has drive-thru service and outdoor seating, making it easily accessible if you're visiting nearby places like American Home Sales or Fiesta Mexican Restaurant.
Are there any nearby medical or wellness services near Dairy Queen (Treat)?
Yes, Meyer Chiropractic and Performance is close by if you want to combine a health visit with a sweet treat.
What nearby entertainment options are available near Dairy Queen (Treat)?
You can visit Tallgrass Theatre Co, a nearby community theatre, for entertainment before or after your Dairy Queen visit.