Business Details
About
Sandwich Restaurant
Location
Charleys Cheesesteaks
101 Jordan Creek Parkway, #12512, West Des Moines, IA
50266, United States
Hours
Reviews
4.0
244 reviews
5 stars
132
4 stars
48
3 stars
22
2 stars
14
1 star
28
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported problems with order accuracy and staff communication, including language barriers and slow service.
Food Quality
Feedback on food quality was mixed; while some enjoyed the sandwiches, many found them bland, poorly prepared, or not worth the price.
Pricing Concerns
Several reviews mentioned that the prices were too high for the portion sizes and quality of food offered.
Positive Experiences
Despite the negative feedback, many customers praised specific menu items, particularly the Chicken California and fries, as well as the quick service during peak times.
Cleanliness and Safety
There were serious concerns raised about cleanliness, including reports of hair in food and a cockroach, which negatively impacted customer trust.
- KSKevin SheriffNov 7, 20253.0The philly cheesesteak was a good sandwich. I went to the large and was more than happy with it. Also ordered the buffalo chicken. The buffalo sauce was a little spicy. Overall not a bad place to get a good bit of food.
- AGAira GonjoranNov 6, 20255.0Love their food
- YLYurely LorenzoOct 26, 20255.0Jasmin was very nasy
- JEJasmin EspinozaOct 26, 20255.0Good place to eat
- JEJesus EspinozaOct 26, 20255.0Excellent service
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours for Charleys Cheesesteaks at Jordan Creek Town Center?
Charleys Cheesesteaks is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery, drive-through, takeout, or pickup?
No, Charleys Cheesesteaks is currently closed for delivery, drive-through, takeout, and pickup services every day of the week.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 101 Jordan Creek Parkway, #12512, West Des Moines, IA 50266, USA in the Jordan Creek Town Center.
What payment options are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards as payment options.
How can I contact Charleys Cheesesteaks for inquiries?
You can contact Charleys Cheesesteaks by phone at +1 833-230-2930 or visit their Facebook page at https://www.facebook.com/762663597248808.
Where can I find Charleys Cheesesteaks' menu online?
Charleys Cheesesteaks' menu is available online at https://order.charleys.com/menu/jordan-creek-town-center/.
What nearby stores could I visit before or after dining at Charleys Cheesesteaks?
Nearby stores include Scheels for outdoor gear and sporting goods, Verizon for mobile phones, and Classic Design Nails for beauty salon services, all within Jordan Creek Town Center.
Are there family-friendly spots near Charleys Cheesesteaks at Jordan Creek Town Center?
Yes, the Kids Play Area offers a park and arts entertainment for children, and the LEGO® Store provides a fun hobby and toy shopping experience.
What other dining options are nearby Charleys Cheesesteaks?
Wendy's is a nearby fast food and burger restaurant located in Jordan Creek Town Center, offering a quick dining alternative.
Are there options for clothing and fashion shopping near Charleys Cheesesteaks?
Yes, nearby fashion retailers include The Children's Place for children's clothing, Zumiez for clothing and sportswear, and Altar'd State for women's clothing and boutique items.