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Chick-fil-A

4.6
(2576 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your West Des Moines Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Chick-fil-A
4502 University Ave, West Des Moines, IA
50266, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 9:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
5/25/20266:30 AM - 10:00 PM
7/4/20266:30 AM - 10:00 PM
9/7/20266:30 AM - 10:00 PM
11/26/20266:30 AM - 9:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 9:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 9:00 PM
1/1/20276:30 AM - 10:00 PM

Reviews

4.6
2,576 reviews
5 stars
1,927
4 stars
397
3 stars
101
2 stars
56
1 star
95
  • ZK
    Zack Killen
    5 days ago
    5.0
    "I’ve tried a lot of the food here and it is always good and consistent. My go-to order is the Spicy Deluxe sandwich—the quality is always there. You also can’t go wrong with their signature sauce and the frosted lemonade, which is the perfect treat. Like most locations, this place gets really busy, but the line moves incredibly fast as usual for them. The staff is always efficient and friendly even when the drive-thru is packed. If you want a quick meal that you know will be high quality, this is definitely the spot."
  • SL
    sam lynch
    Apr 4, 2026
    1.0
    Ordered a 4 pc tender meal, bag got handed to car in front of us, which they returned after they realized as they left and were stuck pulling out of the drive thru from traffic. The drive thru attendant told us to pull up and they were waiting on tenders, not looking at the returned bag’s receipt . We pulled up as directed and waited 15 minutes while 30 cars went by. I finally got out and asked the driver thru attendant where our food was and he didn’t even know what I was talking about when he was the one who directed us, THEN he tried to hand us the same bag that was returned to them from the other car which is a food and health violation and told me it was new when it had a time stamped receipt from 20 minutes ago.. Only when I pointed it out did they ask if we wanted new food?? At this point I just decided I wanted a refund, which they walked back to get a manager, and they came back and told me new food was almost ready, which I then had to express I just wanted a refund, the manager finally came over and asked if Everything was okay, I just said I wanted a refund and finally got it. Terrible service from a place that prides itself upon it. Never had an experience where no one cared at a Chick-fil-A. Honestly caused my one attendant who while busy, totally forgot to address anything with a simple order of tenders and a large fry. Better training is needed, as this wasn’t even a complicated situation and ended up being an awful experience.
  • GW
    Greg Wos
    Apr 4, 2026
    5.0
    Parking can be a challenge small and busy Parking lot at peak hours
  • EH
    Eric Hyde
    Apr 3, 2026
    5.0
    Very friendly service at drive thru. Fast and efficient.
  • BD
    Bob DoleBanana
    Mar 14, 2026
    5.0
    Oscar was a gentleman. He made sure that I was comfortable and had everything I needed. He really believes in Chick-fil-A and loves his work. He was kind and courteous and I'm very fortunate to have been served by him. This store is clean and attractive. They have really improved the traffic out front and I will always enjoy sitting outside on beautiful Iowa mornings enjoying chicken, eggs, and greek yogurt. THANKS!!!

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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Certified April 05, 2026Yext Knowledge Graph
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