Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your West Des Moines Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
"I’ve tried a lot of the food here and it is always good and consistent. My go-to order is the Spicy Deluxe sandwich—the quality is always there. You also can’t go wrong with their signature sauce and the frosted lemonade, which is the perfect treat.
Like most locations, this place gets really busy, but the line moves incredibly fast as usual for them. The staff is always efficient and friendly even when the drive-thru is packed. If you want a quick meal that you know will be high quality, this is definitely the spot."
SL
sam lynch
Apr 4, 2026
1.0
Ordered a 4 pc tender meal, bag got handed to car in front of us, which they returned after they realized as they left and were stuck pulling out of the drive thru from traffic. The drive thru attendant told us to pull up and they were waiting on tenders, not looking at the returned bag’s receipt . We pulled up as directed and waited 15 minutes while 30 cars went by. I finally got out and asked the driver thru attendant where our food was and he didn’t even know what I was talking about when he was the one who directed us, THEN he tried to hand us the same bag that was returned to them from the other car which is a food and health violation and told me it was new when it had a time stamped receipt from 20 minutes ago.. Only when I pointed it out did they ask if we wanted new food?? At this point I just decided I wanted a refund, which they walked back to get a manager, and they came back and told me new food was almost ready, which I then had to express I just wanted a refund, the manager finally came over and asked if Everything was okay, I just said I wanted a refund and finally got it.
Terrible service from a place that prides itself upon it. Never had an experience where no one cared at a Chick-fil-A. Honestly caused my one attendant who while busy, totally forgot to address anything with a simple order of tenders and a large fry. Better training is needed, as this wasn’t even a complicated situation and ended up being an awful experience.
GW
Greg Wos
Apr 4, 2026
5.0
Parking can be a challenge small and busy Parking lot at peak hours
EH
Eric Hyde
Apr 3, 2026
5.0
Very friendly service at drive thru. Fast and efficient.
BD
Bob DoleBanana
Mar 14, 2026
5.0
Oscar was a gentleman. He made sure that I was comfortable and had everything I needed. He really believes in Chick-fil-A and loves his work. He was kind and courteous and I'm very fortunate to have been served by him. This store is clean and attractive. They have really improved the traffic out front and I will always enjoy sitting outside on beautiful Iowa mornings enjoying chicken, eggs, and greek yogurt. THANKS!!!
Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.
Does Chick-fil-A offer curbside pickup?
Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.
Can I order Chick-fil-A delivery near me?
Chick-fil-A offers delivery through the Chick-fil-A App and select delivery partners like DoorDash, Uber Eats, and Grubhub. Availability may vary by location.
How do I place a Chick-fil-A catering order?
You can place catering orders online at cfa.com/catering or through the Chick-fil-A App. Options include party trays, boxed meals, and beverages—perfect for meetings or events.
What’s on the Chick-fil-A breakfast menu?
Popular Chick-fil-A breakfast items include the Chicken Biscuit, Hash Brown Scramble Bowl, Chick-n-Minis™, and coffee. Breakfast is typically served until 10:30 AM.
Does Chick-fil-A have vegetarian or gluten-free options?
Yes. Chick-fil-A offers several options including the Market Salad, Waffle Fries®, and fruit cups. Gluten-free buns are also available upon request.
How can I find a Chick-fil-A near me?
Search “Chick-fil-A near me” on Google or use the Chick-fil-A App or website to find your closest location, check hours, and explore the menu.
Can I customize my Chick-fil-A order?
Absolutely. Use the Chick-fil-A App or website to customize sandwiches, salads, and meals to your preferences, including sauces, toppings, and sides.
Does Chick-fil-A have family meals or group options?
Yes. Chick-fil-A offers family-style meals and catering trays that are perfect for sharing at gatherings, parties, or work lunches.
Is the Chick-fil-A app worth downloading?
Yes! The Chick-fil-A App lets you order ahead, earn rewards, track past orders, and get exclusive offers. It’s the easiest way to enjoy Chick-fil-A fast and fresh.
What are the regular operating hours for Chick-fil-A on University Ave, West Des Moines?
Chick-fil-A on University Ave is open Monday through Saturday from 6:30 AM to 10:00 PM and is closed on Sundays.
Is Chick-fil-A on University Ave open on holidays?
No, Chick-fil-A is closed on major holidays including November 27 and 28, December 24 and 25, December 31, and January 1.
Does the Chick-fil-A location accept reservations?
No, this Chick-fil-A location does not accept reservations.
What dining and service options are available at this Chick-fil-A?
They offer dine-in, drive-thru, in-store pickup, curbside pickup, and delivery services.
Can I place a delivery order for Chick-fil-A on University Ave?
Yes, delivery is available daily from 6:30 AM to 10:00 PM except Sundays. You can order via their delivery website or app.
What payment methods does Chick-fil-A on University Ave accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What popular menu items can I enjoy at this Chick-fil-A?
Enjoy Chick-fil-A classics like the Chicken Sandwich, gluten-free Grilled Nuggets, Waffle Fries, salads, Chick-n-Minis™ for breakfast, and cold-brewed Iced Coffee.
Are there any nearby dining options close to Chick-fil-A on University Ave?
Yes, nearby restaurants include Laughing Crab, known for seafood and Cajun cuisine, and Rock Bottom Restaurant & Brewery offering brewery and dining experiences.
What beauty and spa services are available near Chick-fil-A on University Ave?
Nearby beauty and spa options include Sola Salon Studios, Shear Brillance By Samantha Hepperly, The Hair Spa at Sola Salons, and Lash'd café for a combined beauty and café experience.
How might a customer visiting Chick-fil-A on University Ave take advantage of nearby shopping and entertainment?
Customers can visit the Shoppes At Three Fountains shopping center, browse books and coffee at Barnes & Noble, or pick up sporting goods at Golf Galaxy nearby for a full day of activities.
Brand Certified Facts from Chick-fil-A
This information is certified by Chick-fil-A and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: