McDonald's

3.2
1288 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
400 Fair Meadow Dr, Webster City, IA
50595, United States

Hours

Reviews

3.2
1,288 reviews
5 stars
318
4 stars
283
3 stars
263
2 stars
130
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Food Quality

Many reviews highlighted issues with food being cold, improperly cooked, or incorrect orders, resulting in dissatisfaction.

Wait Times

Customers frequently mentioned long wait times in both drive-thru and in-store, often exceeding acceptable limits for fast food.

Cleanliness

Several reviews pointed out unsanitary conditions, including dirty tables and overflowing trash, detracting from the overall experience.

Staff Friendliness

While some customers noted friendly service, many others experienced unhelpful or unfriendly interactions, indicating inconsistency in staff demeanor.
  • KC
    Kathryn Casbon
    Oct 24, 2025
    1.0
    My experience today doesn't even deserve 1 star. I ordered my kids happy meals, and 2 adult meals, they wanted me to pull forward, I said I wasnt doing that there was nobody behind me, I will wait here. A car pulled up behind me another person came to the window and told me to move forward, there was a customer behind me, I said that wasnt my issue, they can wait their turn as I am. He was very rude, I told him this was ridiculous and did move forward. He came up to my car very rude asking for my card to refund my money, I said I would not let him take my card, he said ok and walked off. My kids food was cold, their nuggets weren't even heated through. Very disgusted with their service, and quality of food. I worked fast food before....all about keeping the drive thru time down. Cooperate needs to see the whole truth behind these closed doors
  • CM
    Cody Morris
    Oct 22, 2025
    1.0
    The Manager on nights has no respect for customers, I called as a concerned customer about an order I hand placed and she continued to hang up on me and call me rude when I asked to speak to a manager she shouted at me I AM THE MANAGER STOP CALLING MY STORE!!! I definitely do not recommend this specific store if you want good food and a friendly environment AVE O in Fort Dodge is a great alternative if you still want McDonalds but that manager needs fired
  • AM
    Amanda Meendering
    Sep 26, 2025
    1.0
    Order food and it was the worst food I have ever had from this location. They were not busy at all and they had us pull ahead to wait. Thinking they were making fresh food, that’s why we waited over 10 min, but no. The fries were cold and old. They were hard to bite into and they tasted horrible.
  • MJ
    Mark Jones
    Aug 24, 2025
    1.0
    Ordered 2 burgers 1 bacon no onions and 1 regular no onions bacon burger no bacon and had onions and regular burger had extra onions both clearly marker right but someone cant read ot was to high
  • KS
    Kathy Short
    Aug 15, 2025
    5.0
    I have begun coming here more ever since they got the new General manager and I just have to say it has not been a dissappointment yet.. I cannot get over how lovely the food has been.. Perfectly cooked fries, not soggy and cold like they were with the last person running this business.. This McDonalds is the go-to for if you want a good meal and service!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Webster City, IA?

McDonald's in Webster City is open from 5:00 AM to midnight Monday through Thursday and on Sunday; from 5:00 AM to 1:00 AM on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.