McDonald's

3.2
1292 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
400 Fair Meadow Dr, Webster City, IA
50595, United States

Hours

Reviews

3.2
1,292 reviews
5 stars
321
4 stars
284
3 stars
263
2 stars
130
1 star
294

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with many expressing frustration over long wait times and incorrect orders.

Food Quality

Food quality was inconsistent, with several complaints about cold, undercooked, or incorrect items, while some customers praised fresh and hot meals.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and overflowing trash, impacting the overall dining experience.

Management Issues

Several customers noted poor management practices, including unprofessional behavior from staff and inadequate staffing during busy times.
  • JG
    Jackie Garica
    Dec 5, 2025
    5.0
    The older man that took my order was something special 🥰. Since I used my app he saw my name and called me by my name. He was so funny and very personable. I left McD with a big smile. People need to be more loving n caring for others. It can make such an impact on people who might not be having a good day. McD at Webster City, IA
  • JB
    Joel Brenner
    Dec 4, 2025
    5.0
    I Still Love Stopping by To see if Ronald McDonald has Stopped by ..LoL ..
  • KC
    Kathryn Casbon
    Oct 24, 2025
    1.0
    My experience today doesn't even deserve 1 star. I ordered my kids happy meals, and 2 adult meals, they wanted me to pull forward, I said I wasnt doing that there was nobody behind me, I will wait here. A car pulled up behind me another person came to the window and told me to move forward, there was a customer behind me, I said that wasnt my issue, they can wait their turn as I am. He was very rude, I told him this was ridiculous and did move forward. He came up to my car very rude asking for my card to refund my money, I said I would not let him take my card, he said ok and walked off. My kids food was cold, their nuggets weren't even heated through. Very disgusted with their service, and quality of food. I worked fast food before....all about keeping the drive thru time down. Cooperate needs to see the whole truth behind these closed doors
  • CM
    Cody Morris
    Oct 22, 2025
    1.0
    The Manager on nights has no respect for customers, I called as a concerned customer about an order I hand placed and she continued to hang up on me and call me rude when I asked to speak to a manager she shouted at me I AM THE MANAGER STOP CALLING MY STORE!!! I definitely do not recommend this specific store if you want good food and a friendly environment AVE O in Fort Dodge is a great alternative if you still want McDonalds but that manager needs fired
  • AM
    Amanda Meendering
    Sep 26, 2025
    1.0
    Order food and it was the worst food I have ever had from this location. They were not busy at all and they had us pull ahead to wait. Thinking they were making fresh food, that’s why we waited over 10 min, but no. The fries were cold and old. They were hard to bite into and they tasted horrible.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Webster City, IA?

McDonald's in Webster City is open from 5:00 AM to midnight Monday through Thursday and on Sunday; from 5:00 AM to 1:00 AM on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.