McDonald's

3.7
767 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1203 4th Stsw, Waverly, IA
50677, United States

Hours

Reviews

3.7
767 reviews
5 stars
288
4 stars
197
3 stars
146
2 stars
51
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While many customers enjoyed the food, there were complaints about cold items, incorrect orders, and inconsistent quality.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and play place.

Staff Behavior

There were mixed reviews about staff behavior, with some praising friendly service while others reported rudeness and unprofessionalism.

Speed of Service

Many customers noted that the drive-thru and in-store service were often slow, especially during busy times.
  • RW
    Rich Wireman
    Dec 31, 2025
    5.0
    Normal service for the price
  • DV
    Drew Vorhes
    Dec 29, 2025
    1.0
    We ordered for here and they refused to bring us our food.
  • PB
    phoenix Bailey
    Dec 8, 2025
    1.0
    Blond female Manager yelled at workers in front of guests and tried serving food that fell on the floor, as well as being generally rude to customers. Really disappointing service
  • TT
    TT
    Nov 29, 2025
    3.0
    Have been going to this McDonald's for as long as i can remember and their service has always been a 50/50. Some days its good, and some days i am waiting 20+ minutes and will be missing items. All in all tho, never a complaint on the food, a majority of the staff and works are nice and kind, and they do a well job and keeping the interior clean!
  • AG
    Alexandra Graham
    Nov 21, 2025
    1.0
    Seriously they need to fire all of their night people!! I have never seen people so incompetent in my life. Ordered the food, mind u it was a happy meal and then a snack ranch, small fry and a pie. That’s it!!! They literally just gave me the small fry. Didn’t catch it till I got home and I love 30 mins away, so I call the store!!! Explained what happened the night manager or whoever she was that answered the phone, kept interrupting me and stuff and then tried saying I was being rude. I’m sorry but you tell me to come back and I tried to explain I live far away. It’s the fact that you weren’t busy and you still can’t do your job right!!! Then she goes and hangs up on me!! Definitely will be calling whoever is in charge. This has happened more than once at this store. I don’t understand how the night shift always messes up orders or you don’t even get your full order!!

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's in Waverly, IA?

McDonald's in Waverly is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 1:00 AM.