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McDonald's

3.7
(768 reviews)
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Business Details

1203 4th Stsw, Waverly, IA
50677, United States
(319) 352-6977
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1203 4th Stsw, Waverly, IA
50677, United States

Hours

Reviews

3.7
768 reviews
5 stars
288
4 stars
198
3 stars
145
2 stars
51
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, there were complaints about cold items, incorrect orders, and inconsistent quality.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and overflowing trash cans.

Staff Competence

There were concerns about staff training and competence, with multiple instances of employees being unhelpful or making mistakes.

Positive Experiences

Despite the negatives, some customers praised friendly staff and good food experiences, particularly at specific locations.
  • MD
    Marcy Duncalf
    Feb 8, 2026
    1.0
    For customers basically self serving themselves at Kiosk it was completely unnessary for the staff delivering food to table to be threaten not to deliver food next time because number into kiosk did not match receipt. It was not busy so it wasn't hard to find table. Find more competent staff or improve kiosk. Ridiculous.
  • RW
    Rich Wireman
    Dec 31, 2025
    5.0
    Normal service for the price
  • DV
    Drew Vorhes
    Dec 29, 2025
    1.0
    We ordered for here and they refused to bring us our food.
  • PB
    phoenix Bailey
    Dec 8, 2025
    1.0
    Blond female Manager yelled at workers in front of guests and tried serving food that fell on the floor, as well as being generally rude to customers. Really disappointing service
  • TT
    TT
    Nov 29, 2025
    3.0
    Have been going to this McDonald's for as long as i can remember and their service has always been a 50/50. Some days its good, and some days i am waiting 20+ minutes and will be missing items. All in all tho, never a complaint on the food, a majority of the staff and works are nice and kind, and they do a well job and keeping the interior clean!
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Brand Certified Facts from McDonald's

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Certified February 22, 2026Yext Knowledge Graph
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