Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 95 E. Hickman in Waukee. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported long wait times, unprofessional staff, and poor management, leading to a frustrating experience.
Food Quality
Several reviews mentioned inconsistent food quality, including missing ingredients, cold food, and even health concerns like food poisoning.
Customer Experience
Many customers expressed dissatisfaction with the overall customer service, citing rude staff and lack of attention to orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions and a dirty environment, contributing to a negative dining experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their helpfulness and professionalism.
MO
Maria Alejandra Ordoñez
Nov 9, 2025
1.0
Parece que para trabajar en taco bell ser mala persona fuera un requisito, el muchacho le pasaba a las personas las órdenes de mala gana y si se equivocaba de orden o la hacía mal botaba la comida a la basura, muy mala la atención en ese lugar
DS
Dwight Schrute
Nov 6, 2025
2.0
Waited 20 minutes for my food with no one in the dining area and no cars at the drive thru. Went to my car and told my son to get the food. They told the girl that they hadn't gotten a cup for there soda yet, she told them that she wasnt there mom and they could get it themselves!!
SA
Samantha Anderson
Nov 5, 2025
2.0
Got my food order that was not only wrong, but everything was thrown into a bag upside down so it was spilled out/ unwrapped. Maybe if the kids who work here weren’t so eager to go on their 8th smoke break of the day the quality wouldn’t be so poor? Takes little effort to take pride in where you work… prob won’t return because the quality of this location just keeps going down more and more.
SB
Scottie Barnes
Oct 26, 2025
1.0
waited two whole hours for my food — at Taco Bell. Late at night, they get slammed and clearly don’t have the staff to handle it. The workers were running around trying their best while the manager just stood there like a statue, watching everyone struggle instead of helping. The line was backed up, people were frustrated, and it honestly felt like nobody had a clue what was going on. If this is how they run things, I might as well cook my own tacos next time.
ML
mariah lombardi
Oct 14, 2025
1.0
I have been coming to this Taco Bell for a long time and have never had any issues. That was until this previous weekend. I ordered a Cantina Chicken Quesadilla, this is what I always order. I went in the evening and it was a Friday so they were very busy as all the kids from the football game were also going to Taco Bell. I woke up at 5AM on Saturday very ill. What I thought would just be an upset stomach turned into days of misery and multiple visits to urgent care and finding out I had salmonella poisoning. I will never be going to any Taco Bell location again. Very disappointed.