McDonald's

3.2
1001 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
125 Laurel St, Waukee, IA
50263, United States

Hours

Reviews

3.2
1,001 reviews
5 stars
302
4 stars
182
3 stars
148
2 stars
107
1 star
262

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders or missing items, leading to frustration and dissatisfaction.

Service Speed

Many reviews highlighted slow service times, particularly in the drive-thru, with some customers waiting over 20 minutes for their orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and trash, contributing to a negative dining experience.

Staff Attitude

Feedback indicated a lack of professionalism and friendliness among staff, with some customers feeling ignored or treated rudely.

Food Quality

Customers expressed disappointment with food quality, including cold items, incorrect preparation, and overall dissatisfaction with the meals.
  • AM
    Ashton Mapes
    Dec 31, 2025
    1.0
    The worst McDonald’s I’ve ever been to, took 40 minutes forgot a full sandwich and one was raw.
  • DF
    Don Felgate
    Dec 25, 2025
    2.0
    Do not leave without checking your order. Literally never right. Ordered 2 snack wrap meal, fries pop and 3 double cheese. Didn't check it. Got home and had 2 of the worst double cheese burgers ive ever had, a large soggy fry that could pass as a small fry , and 5 CHICKEN MCNUGGETS. Now how the hell do you confuse snack wraps and chicken nuggets. Receipt was correct. Just total incompetence by whomever packed the bag
  • MK
    Mary Kim
    Dec 19, 2025
    1.0
    What appears to be a mouse dropping in my filet-o-fish. I would write it off as some kind of char, but there is zero trace of anything black, even a speck, anywhere else, and this is not a bun that is toasted. Anyone who has seen mouse droppings knows exactly what they look like, down to the "pinch off" on one end. Absolutely revolting, and we will not be coming back.
  • JQ
    Jay Quinn
    Dec 9, 2025
    1.0
    Bought 2-egg McMuffins, got home with them and 1 had a very long hair in it. Needless to say, that just creeped me out. Threw it away. Last time ordering in the drive up at this location waited about 10 mins for our food. Brought it out to our car and part of the order was missing, while the rest was cold. This Waukee location is a DISASTER !!!
  • NB
    Nick Boehler
    Dec 5, 2025
    1.0
    This is by far the worst mcdonald's in the history of mankind.The service is terrible and they always run out of stuff.Of course.They have the grinch meals posted, but they ran out of the box as it comes in which basically is what the meal is all about. And not to mention the food is always cold or wrong.Do yourself a favor go to wendy's down the road You'll be much more satisfied

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Waukee, IA?

McDonald's in Waukee, IA operates daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.

Does the McDonald's at 125 Laurel St offer drive-thru service?

Yes, this McDonald's location offers drive-thru service with hours matching the restaurant's regular hours.