Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
995 reviews
5 stars
302
4 stars
182
3 stars
148
2 stars
105
1 star
258
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Many customers noted that the restaurant was dirty, with unclean tables and trash present.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling ignored or disrespected.
Food Quality
Several reviews mentioned poor food quality, including cold items, incorrect preparation, and overall dissatisfaction with the meals.
- ZZZachNov 17, 20251.0If you have 30 min to kill in the drive thru and don't care to be stared at by 4 clueless workers. Then this is the place for you!
- NNNone NoneNov 12, 20251.0Instead giving me mc chicken they gave me mc nuggets instead giving me Carmel macchiato gave me hot milk 3 days in a row not sure what is going on where is Pat at the guys that hand the food keep messing orders in purpose I fell like check your meals and don’t rush make them right or don’t offer food to people
- JNJohn NederNov 11, 20252.0Every thing we ordered was wrong. Bacon buffalo ranch McCrispy had no bacon, cheese burger order without mustard came out without onions also, big mac had everything put in between the bottom and middle bun, nothing between the middle and top bun, fries were under cooked, which is a shame you used to have the best fries around, and the staff can't count to 10. One of the nugget boxes had 12 in it instead of 10. There was one lead person that stepped up and corrected most of the issues and was very pleasant to deal with.
- TMTerry McIntoshNov 3, 20253.0Lower your expectations.. Sometimes it's fine, but only like half the time. This location offers table service, but if you expect your food to be delivered to your table, you'll be disappointed about half the time. If you order a drink, you might have to ask for your cups. Sometimes the tables are clean, be prepared use napkins. The play structure is good and there are electronic games at some of the tables. There is an interactive game system that projects on the floor that the kids really seem to enjoy, but it only works like half the time.
- JHJohn HilstOct 17, 20251.0This mcdonalds is chronically understaffed and poorly managed. Of the last 5 times I have gone through, I have received the wrong order 5 times. They have a double-lane drive through, but only one person ever taking orders, leading to insanely long backups. If you go to this location, expect to wait 20 minutes for someone else's order. I've reached out to corporate to have this manager fired.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Waukee, IA?
McDonald's in Waukee, IA operates daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
Does the McDonald's at 125 Laurel St offer drive-thru service?
Yes, this McDonald's location offers drive-thru service with hours matching the restaurant's regular hours.
Can I order McDonald's for delivery or curbside pickup?
Yes, this location offers delivery and curbside pickup services. You can order online or use the McDonald's app for convenience.
What payment methods are accepted at McDonald's Waukee?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I find the menu for McDonald's in Waukee?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does McDonald's in Waukee have WiFi available for customers?
Yes, WiFi is available at this location for customers.
Are there any nearby convenience stores near McDonald's in Waukee?
Yes, Circle K is a nearby convenience store where you can buy snacks, drinks, and fuel before or after visiting McDonald's.
What entertainment options are close to McDonald's in Waukee?
WarriorLanes Bowling, a bowling alley and active recreation venue, is close by and a great place to enjoy some fun after a meal at McDonald's.
Are there other fast food options near the McDonald's at 125 Laurel St?
Yes, nearby fast food options include Dairy Queen and Taco John's, providing additional dining choices in the area.
What other amenities or shops are close to McDonald's in Waukee?
Nearby businesses include the Sherwin-Williams Paint Store for home improvement needs and U.S. Cellular by Cellular Advantage for mobile phone services, offering convenience for errands along with your meal.