Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
667 reviews
5 stars
328
4 stars
188
3 stars
68
2 stars
27
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor handling of complaints.
Food Quality
Inconsistent food quality noted; some customers enjoyed the food while others complained about incorrect orders and poor preparation.
Wait Times
Long wait times reported, especially during busy hours, with some customers expressing frustration over delays.
Cleanliness
Concerns raised about cleanliness and food safety practices, including unsanitary conditions and lack of proper food handling.
Value for Money
Customers expressed dissatisfaction with pricing relative to portion sizes and quality, feeling some items were overpriced.
- MHMike HughesOct 13, 20255.0We went through the drive through today to get a cherry dipped cone and we had our dog in the car and he said was out the window. We told them it was his 5th birthday and they came back with a pup cup for him!
- JKJess KosterOct 12, 20255.0This place is always busy because the treats are awesome and the food is always good and hot!!
- ASAbby SherwoodAug 26, 20251.0I went to Dairy Queen (Waukee) last night 10 ish minutes before close with my boyfriend. We both ordered blizzards, he got heath and snickers, I got the new chocolate dipped strawberry (none of which comes with any nut product which is important for later). As I finished about 1/3 of my blizzard I noticed I was getting any of the cheesecake, chocolate or strawberry in the scoops I was eating. The other 2/3 of the blizzard was just vanilla icecream with none of the mix ins? Anyways as I got to the bottom I also got a piece of Reese’s cup, luckily I don’t have a nut allergy. But anyways if I wanted to pay $7 for vanilla ice cream I would’ve just gone to aldi and gotten two 48 oz pints at that rate.
- AAAsmiraAug 25, 20255.0Angie is the best worker there I love her so much she was so kind and she got everything I ordered definitely a keeper❤️
- TBTess BroylesAug 25, 20251.0Went to Dairy Queen for a tender basket with ranch on my lunch break. I was super hungry and wasn’t paying attention and dipped my tender in my ranch not thinking anything and noticed that it tasted awful. I looked at my ranch and realized it was spoiled. My ranch had foam on the lid and was gelatinized. Tried calling 3 times to let them know it was spoiled to prevent other people from receiving the same ranch but never got an answer.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill in Waukee, IA?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service and what are its hours?
Yes, the drive-thru is available daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on holidays?
The store is closed on major holidays such as Thanksgiving, Christmas, New Year's Day, and Easter Sunday. On July 4th and December 31st, it operates from 10:00 AM to 4:00 PM.
What types of food and treats can I expect at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes from DQCakes.com.
Is Dairy Queen Grill & Chill family-friendly and what amenities do they provide for kids?
Yes, the restaurant is family-friendly, offering booster seats, high chairs, outdoor seating, and restrooms suitable for families and children.
How can I order food from Dairy Queen Grill & Chill online?
You can order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/41602/.
Where is Dairy Queen Grill & Chill located?
It is located at 220 E Hickman Rd, Waukee, IA 50263, USA.
Are there other fast food and ice cream options near Dairy Queen Grill & Chill?
Nearby, you will find another Dairy Queen, Taco John's for Mexican fast food, and McDonald's for additional fast food options.
What places near Dairy Queen Grill & Chill can I visit for a drink or a casual meal afterwards?
You might visit Poncho's Friendly Confines bar and restaurant, Saints Pub Waukee, or Saints Pub + Patio Waukee for drinks and casual dining nearby.
How can nearby transit or points of interest assist me in visiting Dairy Queen Grill & Chill?
While specific transit stations aren't listed, nearby landmarks such as Vision Bank or Central Bank, Waukee can help you navigate. After your visit, you might explore local spots like CherryBerry or Midwest Country Estates campground.