Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
669 reviews
5 stars
328
4 stars
188
3 stars
68
2 stars
27
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Mixed reviews on food quality, with some praising the taste while others complained about incorrect or poorly prepared items.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, particularly in food preparation areas and with food items.
Positive Experiences
Despite the negatives, many customers praised specific employees for their friendliness and excellent service.
Drive-Thru Efficiency
The drive-thru was often noted as slow, with long lines and delays in service.
- GGGabriel GalindoDec 28, 20251.0Good food but lazy ahhh workers they frequently close early…guess they don’t want money lol
- CMCorey MunsonNov 25, 20251.0I'm not sure what it takes for a Dairy Queen to fix or replace it's chocolate ice cream maker. But, I know for certain that the Waukee dairy Queen has not fixed theirs in about 6 months. You make ice cream treats. You literally can't do the one thing you're supposed to do. One star.
- MHMike HughesOct 13, 20255.0We went through the drive through today to get a cherry dipped cone and we had our dog in the car and he said was out the window. We told them it was his 5th birthday and they came back with a pup cup for him!
- JKJess KosterOct 12, 20255.0This place is always busy because the treats are awesome and the food is always good and hot!!
- ASAbby SherwoodAug 26, 20251.0I went to Dairy Queen (Waukee) last night 10 ish minutes before close with my boyfriend. We both ordered blizzards, he got heath and snickers, I got the new chocolate dipped strawberry (none of which comes with any nut product which is important for later). As I finished about 1/3 of my blizzard I noticed I was getting any of the cheesecake, chocolate or strawberry in the scoops I was eating. The other 2/3 of the blizzard was just vanilla icecream with none of the mix ins? Anyways as I got to the bottom I also got a piece of Reese’s cup, luckily I don’t have a nut allergy. But anyways if I wanted to pay $7 for vanilla ice cream I would’ve just gone to aldi and gotten two 48 oz pints at that rate.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours of Dairy Queen Grill & Chill in Waukee, IA?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service and what are its hours?
Yes, the drive-thru is available daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill open on holidays?
The store is closed on major holidays such as Thanksgiving, Christmas, New Year's Day, and Easter Sunday. On July 4th and December 31st, it operates from 10:00 AM to 4:00 PM.
What types of food and treats can I expect at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes from DQCakes.com.
Is Dairy Queen Grill & Chill family-friendly and what amenities do they provide for kids?
Yes, the restaurant is family-friendly, offering booster seats, high chairs, outdoor seating, and restrooms suitable for families and children.
How can I order food from Dairy Queen Grill & Chill online?
You can order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/41602/.
Where is Dairy Queen Grill & Chill located?
It is located at 220 E Hickman Rd, Waukee, IA 50263, USA.
Are there other fast food and ice cream options near Dairy Queen Grill & Chill?
Nearby, you will find another Dairy Queen, Taco John's for Mexican fast food, and McDonald's for additional fast food options.
What places near Dairy Queen Grill & Chill can I visit for a drink or a casual meal afterwards?
You might visit Poncho's Friendly Confines bar and restaurant, Saints Pub Waukee, or Saints Pub + Patio Waukee for drinks and casual dining nearby.
How can nearby transit or points of interest assist me in visiting Dairy Queen Grill & Chill?
While specific transit stations aren't listed, nearby landmarks such as Vision Bank or Central Bank, Waukee can help you navigate. After your visit, you might explore local spots like CherryBerry or Midwest Country Estates campground.