Chipotle Waukee is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including stale chips, dry meat, and small portion sizes.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and frequent ingredient shortages.
Cleanliness
Several customers noted that the restaurant was dirty, with sticky floors and unclean tables.
Management Concerns
Feedback indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.
SS
Sarah
Dec 19, 2025
1.0
Where is my chicken in tacos ?
TL
Tony LaRosa
Dec 19, 2025
4.0
When I was a kid I worked at Taco Bell when it was still own by Glenn Bell in Downy California. I learned about Taco Bells ways way back in the '70s before Pepsi bought them out.
But when Pepsi bought Taco Bell they had us measure the food and cut back on the portions. So much so we had to put air pockets in the food to get it to look near right. But damn it was so much air and so little food for the price I was embarrassed to serve it. Can you imagine selling air burritos?
I recently went to Chipotle for some Mexican fast food. And it's an OMG! No air burritos. All items was filled with food.
So I am now a Chipotle's fan. Fantastic food, friendly staff and quick to go.
Thanks for the good food and service. I'll be back.
6F
6 Fav
Dec 16, 2025
1.0
Very dirty and dry meat sitting too long in the heat pan and this place is crazy overpriced.! Unreal .! Ain’t going back there for sure .
JM
Josh murray
Dec 10, 2025
1.0
would give a 0 if a could i got the name of a manger named lance he yelled at one of the workers because he said that he gave a big portion of rice which he didn’t it looked like a regular amount when i tried to defend the employee he started to disrespect me and try to argue with and started yelling at the employee this was very disrespectful and unprofessional would never come here again unless he gets fired
MM
Monica
Nov 24, 2025
4.0
Went in around 6:45pm. I got served right away. The guy that helped me was nice and helpful. There were several other people at the front to help. I have really been enjoying Chipotle later. This is the first time visiting this restaurant. It is a nice new place with an updated look. The garage was full and needed some attention but it didn’t affect me. I would definitely go back again!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Waukee, IA?
Chipotle Mexican Grill in Waukee is open from 10:45 AM to 10:00 PM every day of the week.
Where is Chipotle Mexican Grill located in Waukee?
It is located at 425 E Hickman Rd, Dallas, Waukee, IA 50263, United States.
What type of food does Chipotle Mexican Grill in Waukee serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.
How can I order food online from Chipotle Mexican Grill in Waukee?
You can order online through the Chipotle app or their website at https://order.chipotle.com/ for easy and convenient access.
Does Chipotle Mexican Grill in Waukee have a rewards program?
Yes, you can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
What is the contact number and email for Chipotle Mexican Grill in Waukee?
You can call them at +1 515-850-5521 or email at IA.4852.Waukee@chipotle.com for inquiries.
Which social media platforms can I follow Chipotle Mexican Grill on?
Chipotle is active on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter via their respective official pages and handles.
What nearby dining options are available around Chipotle Mexican Grill in Waukee?
Nearby dining options include Culver's (American and burger restaurant), Burger King, Noodles & Company, Tropical Smoothie Cafe, and the sports bar ‘85 Bar West.
Are there entertainment venues close to Chipotle Mexican Grill in Waukee?
Yes, The Operating Room - Pinball Bar Arcade and The Palms Theatres & IMAX cinema are close by for entertainment before or after your meal.
What automotive services are near Chipotle Mexican Grill in Waukee?
Nearby automotive services include Prime Car Wash, Clean Works Auto Wash, Tire And Auto, and Heartland Tire & Auto Center for car wash and maintenance needs.