Business Details
About
Mexican Restaurant
Chipotle Waukee is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.4
149 reviews
5 stars
36
4 stars
8
3 stars
11
2 stars
12
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, unhelpful staff, and poor management, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, including stale chips, overcooked meat, and incorrect portion sizes.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
Ingredient Availability
Several reviews mentioned that the location often runs out of key ingredients, impacting the ability to fulfill orders.
Customer Experience
Overall, the customer experience was marred by rude staff interactions and a lack of attention to customer needs.
- KKKim Antonucci (Kimmy)Nov 16, 20252.0The staff are friendly and hardworking, but visiting on a Sunday at 5:30 PM, many items—including non-carbonated drinks—were already sold out. Dinner time is busy for families, and a fuller selection would make the experience much better. $13.70 and disappointing with so many other restaurants to choose from in the immediate block.
- KEKyna ErinNov 3, 20251.0They waited till I was done ordering and my food was all made to tell me they don’t accept cash. No signs anywhere saying it either. Lol.
- DADaniel AliOct 28, 20251.0Bought 3 meals all chicken. All the chicken was salty The rice was hard. The service was very slow and poor like they didn’t want to be there. Also the lady never changed her gloves after touching everything. I will never go here again until they get new management.
- KLKenzie LintonOct 27, 20251.0This is one of the worst chipotles I have been to in the metro. They are always out of stuff, their staff is never helpful and they always seem "short staffed". I'm unsure if upper management is no longer present in the restaurant because when they first opened this was my favorite chipotle because they had fresh ingredients and everything was delicious. Disappointed to say the least and it often makes me not go to chipotle anymore.
- JDJeff DeGrootOct 19, 20251.0No chicken, no vegetables, no silverware, no ice, no real concern by the help
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Waukee, IA?
Chipotle Mexican Grill in Waukee is open from 10:45 AM to 10:00 PM every day of the week.
Where is Chipotle Mexican Grill located in Waukee?
It is located at 425 E Hickman Rd, Dallas, Waukee, IA 50263, United States.
What type of food does Chipotle Mexican Grill in Waukee serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial additives.
How can I order food online from Chipotle Mexican Grill in Waukee?
You can order online through the Chipotle app or their website at https://order.chipotle.com/ for easy and convenient access.
Does Chipotle Mexican Grill in Waukee have a rewards program?
Yes, you can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
What is the contact number and email for Chipotle Mexican Grill in Waukee?
You can call them at +1 515-850-5521 or email at IA.4852.Waukee@chipotle.com for inquiries.
Which social media platforms can I follow Chipotle Mexican Grill on?
Chipotle is active on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter via their respective official pages and handles.
What nearby dining options are available around Chipotle Mexican Grill in Waukee?
Nearby dining options include Culver's (American and burger restaurant), Burger King, Noodles & Company, Tropical Smoothie Cafe, and the sports bar ‘85 Bar West.
Are there entertainment venues close to Chipotle Mexican Grill in Waukee?
Yes, The Operating Room - Pinball Bar Arcade and The Palms Theatres & IMAX cinema are close by for entertainment before or after your meal.
What automotive services are near Chipotle Mexican Grill in Waukee?
Nearby automotive services include Prime Car Wash, Clean Works Auto Wash, Tire And Auto, and Heartland Tire & Auto Center for car wash and maintenance needs.