Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
962 reviews
5 stars
427
4 stars
244
3 stars
140
2 stars
57
1 star
94
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food freshness, with some customers reporting stale or overcooked items, while others praised the freshness and taste.
Service Issues
Numerous complaints about rude staff and poor customer service, including mistakes with orders and unprofessional behavior.
Cleanliness
Some customers noted cleanliness issues, particularly with staff hygiene, while others appreciated the clean environment.
Order Accuracy
Frequent reports of incorrect orders and missing items, leading to customer dissatisfaction.
Positive Experiences
Several customers highlighted positive experiences with friendly staff and quick service, especially during busy hours.
- SASteven AylsworthNov 1, 20255.0Loved it😋 , the best Wendy's around. My double burger great, sadly though my fries i ordered no salt, had salt 😢
- CMCheryl McGlumphyOct 21, 20254.0We stopped by Wendy’s for lunch about 12:00. My husband was very pleased with his chili. He loves Wendy’s chili. He also ordered a hamburger. I had the $5 Biggie Bag. A burger, nuggets, fries and a drink. Both of our hamburgers, my nuggets and fries seemed to have been sitting around awhile before they gave them to us. My husband’s burger for some reason tasted like they had dropped the salt shaker with the lid open on it. Most of our lunch Just didn’t seem fresh. Now mind you we have eaten at this restaurant several times and have not had this issue before. The restaurant has always been clean and the employees have been very friendly.
- AKAshlea KuceraOct 20, 20252.0I will not be returning to that Wendy's. The first time they made it right after the hamburger was still pink. The second time I was just there and the hamburger was not completely done it could stay on there a little bit longer it's not going to hurt it I literally almost threw up and threw my sandwich in the garbage. Keep those hamburgers cooking longer. Not very pleased
- DGDominick GosnellSep 19, 20252.0If you're going to close down early, please turn off mobile orders.
- KHkeke HardinSep 17, 20252.0i’m just now leaving Wendy’s and the lady misunderstood me put in the bus time in but when she chimed in, she like yelling like lady calm down like your employer about getting shit right don’t yell at me cause I’m not your kid
Frequently Asked Questions About Wendy's
Is Greyhound Dr Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Waterloo, IA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Waterloo, IA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (319) 233-1628.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Greyhound Dr Wendy’s serve breakfast?
Yes, this Wendy’s location in Waterloo, IA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Greyhound Dr in Waterloo, IA?
The drive-thru at this Wendy's location is open from 6:30 AM to 1:00 AM Monday through Saturday, and from 6:30 AM to 11:00 PM on Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Waterloo, IA serves breakfast with options including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery from this Wendy's location?
Yes, delivery is available. You can check availability near you by visiting the Wendy's app or order.wendys.com and entering your delivery address.
What payment methods are accepted at Wendy's on Greyhound Dr?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Are there other dining or service options nearby Wendy's on Greyhound Dr?
Yes, nearby you can find Blue Rhino Propane Exchange for propane supplies, CAT Scale related to truck and gas services, and Love’s Travel Stops offering convenience and automotive services.
Is there any place near Wendy's where truck drivers can get repairs or maintenance?
Yes, Love’s Truck Care and MHC Kenworth are nearby service providers for truck repair and sales, respectively.
What recreational activities are near Wendy's on Greyhound Dr?
Waterloo Greyhound Park is close by, a park and race track where visitors can enjoy events and activities before or after dining at Wendy's.
How can I contact Wendy's on Greyhound Dr for questions or feedback?
You can call the location directly at (319) 233-1628 or reach out via the Customer Care team through live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutritional information for this location?
Menu pricing, nutrition, and allergen information are available online at order.wendys.com or via the Wendy's mobile app. Nutrition info can also be viewed in-restaurant.
Does this Wendy's support dine-in, takeout, and drive-thru options?
Yes, this Wendy's location offers dine-in, drive-thru, and takeout services to accommodate different customer preferences.