Brand Certified
Wendy's
3.9(966 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
3301 Greyhound Dr, Waterloo, IA
50701, United States
Certified by Wendy's • Mar 01, 2026
(319) 233-1628
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ia/waterloo/3301-greyhound-dr
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.9
966 reviews
5 stars
429
4 stars
245
3 stars
140
2 stars
57
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Freshness
There were numerous comments about inconsistent food freshness, with some customers receiving hot and fresh meals while others reported stale or improperly cooked items.
Cleanliness
The restaurant was generally noted for being clean, although some reviews mentioned concerns about staff hygiene.
Operational Issues
Several customers expressed frustration with the restaurant's hours of operation, including instances of early closures and delays in opening.
- LXLivid Xtreme'sFeb 1, 20261.0Not open when said. Un reliable
- MIMensah IbeachuchiJan 23, 20264.0This Wendy’s location was so clean and well taken care of. The employees were very nice and helpful to the customers even when it’s busy. The food was definitely worth the wait. The drive seemed pretty busy when I visited but they still had it under control.
- CDCarri DuitsmanJan 17, 20265.0Ordered 12:15 over lunch. Fastest fast food I’ve ever been too!
- SASteven AylsworthNov 1, 20255.0Loved it😋 , the best Wendy's around. My double burger great, sadly though my fries i ordered no salt, had salt 😢
- CMCheryl McGlumphyOct 21, 20254.0We stopped by Wendy’s for lunch about 12:00. My husband was very pleased with his chili. He loves Wendy’s chili. He also ordered a hamburger. I had the $5 Biggie Bag. A burger, nuggets, fries and a drink. Both of our hamburgers, my nuggets and fries seemed to have been sitting around awhile before they gave them to us. My husband’s burger for some reason tasted like they had dropped the salt shaker with the lid open on it. Most of our lunch Just didn’t seem fresh. Now mind you we have eaten at this restaurant several times and have not had this issue before. The restaurant has always been clean and the employees have been very friendly.
Frequently Asked Questions About Wendy's
Is Greyhound Dr Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Greyhound Dr in Waterloo, IA?
The drive-thru at this Wendy's location is open from 6:30 AM to 1:00 AM Monday through Saturday, and from 6:30 AM to 11:00 PM on Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Waterloo, IA serves breakfast with options including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery from this Wendy's location?
Yes, delivery is available. You can check availability near you by visiting the Wendy's app or order.wendys.com and entering your delivery address.
What payment methods are accepted at Wendy's on Greyhound Dr?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
Are there other dining or service options nearby Wendy's on Greyhound Dr?
Yes, nearby you can find Blue Rhino Propane Exchange for propane supplies, CAT Scale related to truck and gas services, and Love’s Travel Stops offering convenience and automotive services.
Is there any place near Wendy's where truck drivers can get repairs or maintenance?
Yes, Love’s Truck Care and MHC Kenworth are nearby service providers for truck repair and sales, respectively.
What recreational activities are near Wendy's on Greyhound Dr?
Waterloo Greyhound Park is close by, a park and race track where visitors can enjoy events and activities before or after dining at Wendy's.
How can I contact Wendy's on Greyhound Dr for questions or feedback?
You can call the location directly at (319) 233-1628 or reach out via the Customer Care team through live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy’s Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutritional information for this location?
Menu pricing, nutrition, and allergen information are available online at order.wendys.com or via the Wendy's mobile app. Nutrition info can also be viewed in-restaurant.
Does this Wendy's support dine-in, takeout, and drive-thru options?
Yes, this Wendy's location offers dine-in, drive-thru, and takeout services to accommodate different customer preferences.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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