Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
The quality of food was inconsistent, with many complaints about cold, stale, or incorrect items, although some customers praised specific menu items.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant and bathrooms, raising concerns about overall cleanliness.
Staff Attitude
Many customers noted a lack of friendliness and professionalism among staff, with some describing interactions as rude or dismissive.
CP
crystal paige-doty
6 days ago
4.0
Food is always good. Service is hit and miss. Sometimes they are pleasant and acknowledge you're there, other times they are too busy talking to other peeps. 🤷♀️
DM
D MARTIN
Nov 15, 2025
1.0
This location needs to be just straight up shut down. 11 pm on a Friday night and they claim their system is down and not sure when they will be able to open. Every weekend they seem to close early, save all the hustle for everyone and shut it down.
KK
Kylie
Oct 26, 2025
1.0
Waited 20 minutes for 2 burgers and a nugget. Got a Dave’s single but did not come with any lettuce or tomatoes and was just bad. Fries were barely lukewarm and stale like they had been sitting for a while.
FL
First Last
Oct 23, 2025
1.0
They make mistakes and offer to fix it but make you go out of your way and come inside as if they haven’t inconvenienced you enough by not being capable of not screwing up a single meal order in the first place. “When dealing with customers issues we have you come inside” wasn’t my issue, it’s yours, I don’t work for Wendy’s.
MM
Merci
Oct 19, 2025
1.0
This Wendy’s is cheap. They swapped out leaf lettuce for shredded lettuce on their bacon cheese burger!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 1815 La Porte, Waterloo, IA?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Saturday, and from 6:30 AM to 11:00 PM on Sunday.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 1815 La Porte, Waterloo serves breakfast with options like combos, croissants, biscuits, and coffee.
Is dine-in available at this Wendy's?
Yes, this Wendy's location offers dine-in along with drive-thru, takeout, and delivery services.
What payment methods are accepted at Wendy's on 1815 La Porte?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through a mobile app?
Yes, orders can be placed online at order.wendys.com or through the Wendy's mobile app available on the App Store.
How can I provide feedback or contact the Wendy's at 1815 La Porte?
You can contact the location directly at (319) 236-2290 or provide feedback through Wendy's Customer Care via their contact page or customer satisfaction survey.
Are there any nearby fast food restaurants near Wendy's at 1815 La Porte?
Yes, nearby fast food options include Taco Bell, Subway, McDonald's, Burger King, Freddy's Frozen Custard & Steakburgers, and Domino's Pizza, offering a range of cuisines from burgers to Mexican and pizza.
Are there lodging options close to Wendy's at 1815 La Porte?
Yes, nearby hotels include Days Inn & Suites, Motel 6, Boarders Inn and Suites, Super 8 by Wyndham Waterloo, and Baymont by Wyndham Waterloo, making it convenient for travelers to find accommodations near this Wendy's location.
What nearby retail and convenience stores can customers visit when coming to Wendy's at 1815 La Porte?
Nearby retail and convenience stores include Kwik Trip, TOBACCO OUTLET PLUS #500, and CVS Pharmacy, providing options for shopping or quick stops before or after enjoying a meal at Wendy's.
Does Wendy's at 1815 La Porte accept delivery and do they have late-night service?
Yes, Wendy's offers delivery service where available and is open late with drive-thru hours until 1:00 AM on most days, providing convenient options for late-night meals.