Wendy's

3.6
1290 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1815 La Porte, Waterloo, IA
50702, United States

Hours

Reviews

3.6
1,290 reviews
5 stars
465
4 stars
316
3 stars
218
2 stars
100
1 star
191

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, receiving incorrect items or missing components.

Service Speed

Customers experienced long wait times, both in the drive-thru and inside the restaurant, often exceeding 20 minutes.

Food Quality

The quality of food was inconsistent, with reports of cold, stale, or improperly prepared items.

Staff Attitude

Several reviews highlighted rude or unhelpful staff, contributing to a negative customer experience.

Cleanliness

The cleanliness of the restaurant, particularly the bathrooms, was criticized, raising concerns about overall hygiene.
  • DM
    D MARTIN
    Nov 15, 2025
    1.0
    This location needs to be just straight up shut down. 11 pm on a Friday night and they claim their system is down and not sure when they will be able to open. Every weekend they seem to close early, save all the hustle for everyone and shut it down.
  • KK
    Kylie
    Oct 26, 2025
    1.0
    Waited 20 minutes for 2 burgers and a nugget. Got a Dave’s single but did not come with any lettuce or tomatoes and was just bad. Fries were barely lukewarm and stale like they had been sitting for a while.
  • FL
    First Last
    Oct 23, 2025
    1.0
    They make mistakes and offer to fix it but make you go out of your way and come inside as if they haven’t inconvenienced you enough by not being capable of not screwing up a single meal order in the first place. “When dealing with customers issues we have you come inside” wasn’t my issue, it’s yours, I don’t work for Wendy’s.
  • MM
    Merci
    Oct 19, 2025
    1.0
    This Wendy’s is cheap. They swapped out leaf lettuce for shredded lettuce on their bacon cheese burger!
  • AF
    Ashlyn Ferrie
    Sep 30, 2025
    5.0
    Cook and grill man where on point and all the lady’s in a front where nice!

Frequently Asked Questions About Wendy's

Is 18 15 La Porte Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.