Wendy's

3.6
1293 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1815 La Porte, Waterloo, IA
50702, United States

Hours

Reviews

3.6
1,293 reviews
5 stars
467
4 stars
317
3 stars
218
2 stars
100
1 star
191

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

The quality of food was inconsistent, with many complaints about cold, stale, or incorrect items, although some customers praised specific menu items.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant and bathrooms, raising concerns about overall cleanliness.

Staff Attitude

Many customers noted a lack of friendliness and professionalism among staff, with some describing interactions as rude or dismissive.
  • CP
    crystal paige-doty
    6 days ago
    4.0
    Food is always good. Service is hit and miss. Sometimes they are pleasant and acknowledge you're there, other times they are too busy talking to other peeps. 🤷‍♀️
  • DM
    D MARTIN
    Nov 15, 2025
    1.0
    This location needs to be just straight up shut down. 11 pm on a Friday night and they claim their system is down and not sure when they will be able to open. Every weekend they seem to close early, save all the hustle for everyone and shut it down.
  • KK
    Kylie
    Oct 26, 2025
    1.0
    Waited 20 minutes for 2 burgers and a nugget. Got a Dave’s single but did not come with any lettuce or tomatoes and was just bad. Fries were barely lukewarm and stale like they had been sitting for a while.
  • FL
    First Last
    Oct 23, 2025
    1.0
    They make mistakes and offer to fix it but make you go out of your way and come inside as if they haven’t inconvenienced you enough by not being capable of not screwing up a single meal order in the first place. “When dealing with customers issues we have you come inside” wasn’t my issue, it’s yours, I don’t work for Wendy’s.
  • MM
    Merci
    Oct 19, 2025
    1.0
    This Wendy’s is cheap. They swapped out leaf lettuce for shredded lettuce on their bacon cheese burger!

Frequently Asked Questions About Wendy's

Is 18 15 La Porte Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's located at 1815 La Porte, Waterloo, IA?

The drive-thru is open from 6:30 AM to 1:00 AM Monday through Saturday, and from 6:30 AM to 11:00 PM on Sunday.