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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Customer experiences with service are mixed; while some praise the friendly staff, others report rude behavior from the owner and inconsistent service.
Food Quality
The food and smoothies are generally well-received, with many customers enjoying the taste and freshness, though some have noted issues with incorrect orders and ingredient omissions.
Wait Times
Long wait times are a common complaint, especially during busy periods, leading to frustration among customers.
Customer Experience
While many customers appreciate the atmosphere and cleanliness, there are significant concerns regarding the handling of orders and customer service.
Staff Friendliness
Most reviews highlight the friendliness of the staff, although there are instances of unprofessional behavior noted by some customers.
AH
Andrew Alcott (HKBAER)
Nov 16, 2025
5.0
The drinks are where it's at. Large menu with the ability to add vitamins and other supplements to it to top it off. I'm a regular customer for drinks but haven't tried the food yet. Id bet it's just as good
RK
Russell Knipp
Nov 1, 2025
5.0
Loved this location!
JG
Justice Gienau
Oct 7, 2025
1.0
The owner is very rude. Worst experience ever. Terrible service from Troy. Very disappointing.
CK
Cynthia K
Sep 5, 2025
5.0
Nicely made smoothy. Very tasty.
BB
Brooklynn Bailey
Sep 3, 2025
1.0
Ordered a buffalo chicken wrap with no lettuce, no tomato, add chicken. The staff repeated it back to me to verify and when I got home with the wrap it had a lot of lettuce, had tomato, and did not have the added chicken.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours of Tropical Smoothie Cafe in Waterloo?
The dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Can I order delivery or pickup from Tropical Smoothie Cafe?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Does Tropical Smoothie Cafe have a drive-thru?
Yes, the drive-thru is open Monday to Friday from 7:00 AM to 9:00 PM, and Saturday and Sunday from 8:00 AM to 9:00 PM.
What types of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe have a children's menu?
Yes, Tropical Smoothie Cafe offers a children's menu.
Which nearby restaurants can I visit near Tropical Smoothie Cafe in Waterloo?
Nearby restaurants include Jersey Mike's sandwich shop, Burger King fast food restaurant, Golden China Chinese restaurant, and Evergreen Buffet.
What are some nearby health and wellness services around Tropical Smoothie Cafe?
Nearby, you can find TnK Health Food Store, Andrew Jolley DC chiropractor, Vanderloo Chiropractic spa, and Cedar Valley Occupational Health.
Are there convenient gas stations or financial services near Tropical Smoothie Cafe?
Yes, nearby gas stations include ARCO and Yesway. Financial services include Veridian Credit Union, Farmers State Bank, and Western Union money transfer services.
How can I order from Tropical Smoothie Cafe using their app?
You can order ahead using their Tropical Smoothie app available on iOS and Android or order online through their delivery website.