Pizza Hut

3.8
358 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 714 Laporte Rd in Waterloo, IA. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Cash onlyNot available

Location

Pizza Hut
714 Laporte Rd, Waterloo, IA
50702, United States

Hours

Reviews

3.8
358 reviews
5 stars
171
4 stars
74
3 stars
40
2 stars
18
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the pizza, with many praising its taste and freshness, although there were complaints about soggy or burnt pizzas.

Service Issues

Numerous reviews highlighted poor customer service experiences, including rude staff, incorrect orders, and long wait times.

Delivery Problems

Several customers reported issues with delivery, such as cold food, wrong items delivered, and delays in receiving their orders.

Staff Attitude

While some customers praised friendly staff, others reported unprofessional behavior and rudeness from employees.

Online Ordering

Many customers experienced difficulties with the online ordering system, including glitches and issues with payment.
  • VC
    vanessa cortes
    Nov 15, 2025
    4.0
    Like the big dinner box
  • RB
    Ritik Balhara
    Nov 6, 2025
    1.0
    Hi I had come to Pizza Hut to order two pickups of 2 pieces. First of all I was there a lady. She was helping me. She told me that you have to wait for 15 minutes or 10 minutes. After that I waited there for 15 minutes. After that a worker came to me with my two orders. He said customer name, I had two orders of 2 pieces. They were not the same as each other but they were similar. But he said fast pass so I told him to repeat it again then he shouted at me very loudly and spoke angrily and took the back and put it back upside down and also abused me. This was also not good at all He abused me, spoke rudely to me, and told me to get out of here, but you can check your cameras. It's not my fault, so I'll file a police report. He also harassed me because I waited there very lovingly, because it was my time. I not only waited there, I sat there, and everything, but he insulted me so much, even though there were other workers there. He spoke to me very nicely before, but since he was in a bad mood, he wouldn't spoil my mood. Do you understand? You can check your cameras to see if it's my fault or the worker's, but he's not well behaved at all. Don't hire a worker who sends you to your store and doesn't even bring customers here. I won't pick up your orders in the future, but I know. It doesn't matter to me. But such one-by-ones will make a huge difference to you. You should hire good workers. Please don't hire such rude workers! Please, I request you not to hire workers who behave rudely with customers. We are also employees. We have never behaved rudely with them before. Please pay attention to this matter. Thank you so much!
  • DR
    D. L. Redman
    Oct 15, 2025
    5.0
    Always great pizza.

Frequently Asked Questions About Pizza Hut

Where is Pizza Hut in Waterloo, IA located?

Pizza Hut is located at 714 Laporte Rd, Waterloo, IA 50702, in the Black Hawk area.

What are Pizza Hut's delivery hours at this location?

Delivery is available from 9:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.