Brand Certified
Papa Johns Pizza
3.5(271 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
1608 UNIVERSITY AVE, Waterloo, IA
50701, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(319) 291-7722
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/ia/50701/waterloo/1608-university-ave
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Waterloo, IA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Waterloo pizza for any occasion. Call us for pizza delivery in Waterloo or stop by 1608 UNIVERSITY AVE for carryout to order the best pizza in Waterloo, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
3.5
271 reviews
5 stars
110
4 stars
56
3 stars
29
2 stars
11
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.
Order Accuracy
Several customers reported issues with incorrect orders and unsatisfactory responses from staff when addressing these problems.
Food Quality
While some customers enjoyed the pizza, there were complaints about food being cold, undercooked, or not as expected.
Delivery Issues
Many reviews mentioned delays in delivery and problems with the delivery process, including orders being left at the wrong location.
Positive Experiences
Despite the negative feedback, some customers praised the pizza quality and specific employees for their excellent service.
- LBLetz BoogFeb 23, 20264.0The food is great, not just because of the pizza chain itself, but because of the quality that this location dishes out. There hasn't been a time when I've been disappointed in what they have given me. As for service, this location can be on the slower side sometimes, with many or even fewer people on the clock, but if the food comes out as advertised, then that's not really important to me, at least. The workers there currently are all great people. As for the atmosphere, for a pizza chain, it's comfortable, but there's not much to say; you just walk in and then walk out with your pizza. The vibes are good and well. A great Papa John's location that keeps its place clean.
- MKMartin KinniFeb 13, 20261.0Very disappointing! They messed up my order, asked us fo wait 10mins and it ended up being 30mins. And the service was not even the best. Wasted our time! Go to Cedar falls. Avoid this one!
- MMMWR MWRFeb 1, 20264.0Good pizza
- HRHonest ReviewerJan 27, 20264.0I’m an NYC pizza snob so any chains aren’t my favorite, yet it’s good, was hot, correct, made on time, the price was great for stuffed crust, and I would order here again! Would love to see cream cheese as a topping & margarita pizzas one day. Would recommend.
- TKTodd KJan 23, 20261.0Picked up my order and saw an employee that was handling the dough wipe his forearm on his nose. Without stopping to wash his forearm, he started to handle more dough and I interrupted him to inform him to wash first. He didn't even know why I mentioned this to him and when I informed him what he did, he just defensively said that it was just an itch. Then he continued back to handling the dough. Now I understand that the pizza dough gets thrown back and forth on hairy arms to shape it but when a food handler does an unsanitary act that could jeopardize the health of hundreds of innocent people and brazenly ignores the proper procedure to correct that, it is beyond unacceptable. Also the woman who was completing my order had heard what I said and just had a cold attitude after that.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Waterloo?
Delivery is available from 10:00 AM to 2:00 AM Monday through Saturday, and from 10:00 AM to midnight on Sunday.
Can I order pizza for carryout from Papa Johns Pizza?
Yes, carryout orders are accepted at Papa Johns, with takeout hours from 10:00 AM to 1:45 AM Monday through Saturday and until 11:45 PM on Sunday.
What types of food does Papa Johns Pizza offer?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza in Waterloo offer contactless delivery?
Yes, they provide no-contact delivery service for customer safety and convenience.
How can I order online from Papa Johns Pizza?
You can order online through their website or apps, such as the Papa Johns app available on Apple App Store and Google Play Store.
Where is Papa Johns Pizza located in Waterloo?
It is located at 1608 University Ave, Suite C, Waterloo, IA 50701.
Are there any nearby stores where I can shop after grabbing pizza at Papa Johns?
Yes, Family Dollar, a discount and grocery store, is located nearby for convenient shopping.
Is there a propane supplier close to Papa Johns Pizza in Waterloo?
Yes, Blue Rhino Propane Exchange is a nearby propane supplier you can visit before or after your meal.
Can I visit a beauty salon nearby after dining at Papa Johns Pizza?
Yes, Tease the Salon is a nearby beauty and spa salon, and Amanda's Barber Shop is also close if you're looking for grooming services.
Where can I find insurance services near Papa Johns Pizza?
Close by are the Peoples Insurance Agency, Ltd and Ryan Sullivan - State Farm Insurance Agent for your insurance needs.
Brand Certified Facts from Papa Johns Pizza
This information is certified by Papa Johns Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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