Papa Johns Pizza

3.5
265 reviews
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Business Details

1608 UNIVERSITY AVE, Waterloo, IA
50701, United States
(319) 291-7722
https://locations.papajohns.com/united-states/ia/50701/waterloo/1608-university-ave
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Waterloo, IA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Waterloo pizza for any occasion. Call us for pizza delivery in Waterloo or stop by 1608 UNIVERSITY AVE for carryout to order the best pizza in Waterloo, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1608 UNIVERSITY AVE, Waterloo, IA
50701, United States

Hours

Reviews

3.5
265 reviews
5 stars
110
4 stars
52
3 stars
29
2 stars
11
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor handling of issues.

Order Accuracy

Frequent complaints about incorrect orders and issues with special requests not being honored.

Delivery Issues

Numerous customers experienced delays in delivery, with some orders arriving cold or not at all.

Food Quality

General satisfaction with pizza quality, though some reported issues with undercooked or incorrect items.
  • DW
    Derek Wolfe
    Dec 31, 2025
    5.0
    Incredibly fast service! They have yet to give us a poorly made pizza or bad driver service. Polite delivery drivers, polite phone service-- one of only two pizza places I will order from, and even with the value of their deals, would choose to order from them even if their deals were absent. Highly highly recommend!! Thank you for your wonderful service and hard work! 🫶🤗💯🎄 HAPPY NEW YEAR!!🎊🥳🪅🥂🎉🎆🙌
  • TS
    Tina Sanchez
    Dec 11, 2025
    5.0
    A great deal on a large pizza. I call in my order they always answer fast...great friendly customer service. David the manager is really on it to make sure everything is right!
  • KV
    Krishna Vuppala
    Nov 17, 2025
    5.0
    Manager David and crew went above and beyond when I placed a special order for an event to pickup an order during the early hours. Pizza was made with care and everyone enjoyed them. Thank you for the great service!
  • SB
    Scott Bennett
    Sep 12, 2025
    2.0
    There are no menus in the actual store to order from. You don't know what price they're going to give to you.
  • DB
    Don Broadston
    Aug 26, 2025
    1.0
    I HAVE NO IDEA HOW THE PIZZAS WERE BECAUSE I NEVER GOT A BITE MY SUPPER AND LEFTOVERS ARE ???? THE DELIVER PERSON LEFT MY ORDER ON A BENCH AND SOMEONE TOOK IT! I WILL NEVER EVER ORDER PAPA JOHNS AND IN THE PAST I BROUGHT THEM A FAIR SHARE OF BUSINESS WELL THERE GOES MY SUPER
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Waterloo?

Delivery is available from 10:00 AM to 2:00 AM Monday through Saturday, and from 10:00 AM to midnight on Sunday.

Can I order pizza for carryout from Papa Johns Pizza?

Yes, carryout orders are accepted at Papa Johns, with takeout hours from 10:00 AM to 1:45 AM Monday through Saturday and until 11:45 PM on Sunday.